Update -
The scheduled maintenance window has been revised.
Date & Time: April 18, 2026, 00:00 UTC to April 19, 2026, 04:00 UTC
Please note the updated schedule. Further updates will be provided if necessary.
Apr 02, 2026 - 17:46 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We will be performing upgrade maintenance on the data center component in the eu-south-1 (Milan) region.
Date and Time: April 18th, 2026, 00:00 UTC to April 19th, 2026, 04:00 UTC
Impact:
Remote Access VPN customers will be administratively disconnected from eu-south-1. They must reconnect manually, but will be automatically redirected to an alternate site. They may receive a certificate error if they are not using the "Auto Select" VPN option.
Data Centers
Europe (Milan) – eu-south-1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Mar 24, 2026 - 20:40 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Planned Meraki SD-WAN Headend upgrade
Date and Time: April 20th, 16:00 UTC to April 20th, 20:00 UTC
Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. This maintenance is being completed to support Secure Connect CNHE deployment activities and consists of routine updates.
Data Centers
Narita Region: Asia-1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on
Apr 14, 2026 - 21:27 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Planned Meraki SD-WAN Headend upgrade
Date and Time: April 21st, 16:00 UTC to April 21st, 20:00 UTC
Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. This maintenance is being completed to support Secure Connect CNHE deployment activities and consists of routine updates.
Data Centers
Singapore Region: Asia-1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on
Apr 14, 2026 - 21:34 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Asia Infrastructure. During this period, traffic will be redirected to a neighboring data center to ensure service continuity.
Date and Time: April 24th, 16:00 UTC to April 25th, 20:00 UTC
Impact:
Remote Access VPN customers will be administratively disconnected from ap-southeast-1. They must reconnect manually, but will be automatically redirected to an alternate site. They may receive a certificate error if they are not using the "Auto Select" VPN option.
Data Centers
Asia: ap-southeast-1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on
Mar 31, 2026 - 22:37 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Asia Infrastructure. During this period, traffic will be redirected to a neighboring data center to ensure service continuity.
Date and Time: May 15th, 16:00 UTC to May 16th, 20:00 UTC
Impact:
Remote Access VPN customers will be administratively disconnected from from ap-northeast-1. They must reconnect manually, but will be automatically redirected to an alternate site. They may receive a certificate error if they are not using the "Auto Select" VPN option.
Data Centers
Asia: ap-northeast-1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on
Apr 15, 2026 - 13:29 UTC