SwiftRead Privacy Policy

Last updated: 11/12/2025

This notice describes the Privacy Policy that applies to all information collected or submitted when you install or use the SwiftRead app (native, web, and browser extension), connect to our SwiftRead services, or send documents through our cloud-powered features (collectively, “SwiftRead”).

We take your privacy seriously and want you to understand exactly what information we collect, how we use it, what you can have us delete, and how to raise your hand if something feels off. Please read this policy carefully. Your continued use of SwiftRead constitutes your agreement to this policy.

Information SwiftRead collects

Account and contact information

You can explore a lot of SwiftRead without telling us who you are. When you create an account, upgrade, or sign in on any platform, we collect the basics: email address, display name (if you share one), authentication tokens, and account status. Payment information is handled directly by our processors. Raw credit card data never touches our systems.

Content you choose to process

The new SwiftRead apps rely on our servers to power reading sync, advanced extraction, OCR, and text-to-speech, so the passages you send through those features leave your device so we can deliver the experience you asked for. For folks still using the legacy browser extension, content continues to stay on-device unless you upgrade or turn on a cloud-backed feature. When content does travel to SwiftRead, we only keep it long enough to finish the task (or longer if you choose to store it in your synced library).

Device and diagnostics information

To keep the native and web apps speedy, we collect device model, operating-system version, app build, language, time zone, crash reports, and coarse IP-derived location (country/region only). This helps us squash bugs, detect fraud, and make sure a fix that works on Android doesn’t break macOS.

Usage and engagement data

We capture anonymous or pseudonymous usage signals such as feature toggles you hit, reading speed adjustments, token scrolling events, queued jobs, and session length. We do not build marketing profiles, and we purposefully avoid logging the contents of what you’re reading unless you explicitly send it to us as described above.

Support conversations

When you email [email protected] or chat with us, we keep the conversation history (and any attachments you choose to send) so we can follow up intelligently, fix tricky bugs, and maintain records required by law.

Cookies and similar tech

The marketing site, web app, and extension use strictly necessary cookies plus optional analytics tags to remember your preferences, keep you signed in, and understand site traffic. You can block or clear cookies in your browser, though some features might not work.

Analytics

SwiftRead uses privacy-aware analytics services (including Google Analytics and our own internal dashboards) to aggregate information about traffic patterns and how our products are used, for the sole purpose of improving SwiftRead. These analytics focus on trends, not individuals.

How SwiftRead uses and discloses collected information

To deliver SwiftRead across your devices

We use account, purchase, and document metadata to authenticate you, sync reading positions, enable features like cloud extraction, generate TTS audio, and coordinate background jobs. If you disable those cloud-powered features—or stay on the legacy extension—that corresponding data stays local.

To improve and debug SwiftRead

Diagnostics and usage data help us prioritize features, keep the word player silky smooth, and make sure we handle all ten of our supported language families. The information is used internally by a small team bound to confidentiality obligations.

Your personal information is not for sale

SwiftRead never has and never will sell your personal information to any third party. Full stop.

When we work with service providers

We share only the minimum necessary information with trusted vendors who help us run SwiftRead—cloud infrastructure, payments and subscriptions, customer communications, authentication, and error monitoring. Each partner is contractually obligated to protect your data and use it solely to provide their service to us.

SwiftRead discloses personal information as required by law

SwiftRead cooperates with valid law-enforcement requests and court orders. If possible, we’ll notify you of requests for your information using the email address on file. Some circumstances bar us from contacting you (e.g., an order under 18 U.S.C. § 2705(b) or § 215 of the Patriot Act). Warrant canary: SwiftRead has never received an order under Section 215 of the Patriot Act, and if this sentence ever disappears, it means we were forced to remove it.

Your choices and controls

You can request a copy of your data, ask us to delete synced content, or close your account by emailing [email protected].

Keeping information

We retain account records while you have an active SwiftRead account, plus a reasonable grace period in case you return. Content that you do not save is purged automatically after the related processing job completes. We may keep limited records as required for audits, dispute resolution, or legal compliance.

Data security

We protect your information with encryption in transit (HTTPS), strict access controls, monitoring, and regular security reviews. Data is stored on secure, access-controlled systems managed by our infrastructure providers. No platform is perfect, so if we ever experience a breach affecting your personal data, we will notify you and the appropriate authorities as quickly as feasible.

Changes and updates to this policy

SwiftRead may update this policy from time to time. When we do, we’ll adjust the “Last updated” date and, if changes are material, provide additional notice (like an in-app message or email). Keep an eye here for the latest version.

Contact

Questions, concerns, or witty banter about privacy? Email us at [email protected].