Where volunteers come to unwind.

Help save Frank's Viking cousins from extinction!

fiddlingfrog — Wed, 03 Sep 2014 18:06:15 GMT

Over in my journal I've written up a brief summary of about the struggles of Háafell, Iceland's only commercial goat farm and home to approximately half of the world's Icelandic Goats. Right now the farm is in danger of foreclosure and if that happens all the goats will be put to slaughter.

I figure we've all got a soft spot in our hearts for Frank, maybe we could help these cute fellows.

the OpenSSL Heartbleed bug

tamar — Thu, 10 Apr 2014 21:06:16 GMT

https://www.ssllabs.com/ssltest/

LJ gets an A-

Finally over 5000 points

alexia_drake — Thu, 09 Jan 2014 17:50:13 GMT

I was hoping to get a screencap of 5000 points for my next milestones for about two years. Sadly, even if I was careful not to answer too many requests in the past weeks, a 10 points request closed today making me go over the cool number I wanted. I think it's still a great number, it mirror itself :)

sheepish wave

jennieknits — Wed, 25 Sep 2013 18:04:16 GMT

Hi guys. I just wanted to stop by and say hi, for those of you you remember me, I was jennielynn1127, and for those who don't, hi anyway. :)

I cleaned out my journal (again), and I hope to keep up with it this time with more purpose. I'm not sure how much time I may spend in support, but I saw some familiar faces, so I thought I should say hey.

I'm (mostly) finished moving.

fiddlingfrog — Sun, 11 Aug 2013 16:35:26 GMT

So we're finally mostly settled into our new apartment and it's time to start sending out new address cards. If anyone wants a card from sunny California and/or just wants my new address leave a screened comment with your address in this entry in my journal.

IRC?

fiddlingfrog — Fri, 10 May 2013 19:23:57 GMT

So, as usual every spring I've been wickedly busy and haven't been on IRC in a while. Today when I went to login for the first time in months, I find I can't connect. Has the server moved, is it on a different port, what's going on?

:D

astronewt — Tue, 12 Mar 2013 22:20:21 GMT

(Yes, the image is large and will spill off the style to the right, but whatever, lol.)

Onwards to page 2!

fiddlingfrog — Fri, 09 Nov 2012 17:15:50 GMT

Well, it took a year and a half, but I managed to get to the top of page 3.

<3

silverflight8 — Sun, 09 Sep 2012 21:39:05 GMT

In the absence of an actual party I could invite you all to, I substitute a post.

A lot of admins and staff have left, so consider this a goodbye party! Reminisce and talk - there's still plenty of ex-Support people around, and I'd love to hear the stories! How did you find LJ Support? Favourite request or memory? Want to say something about another volunteer/Support people that wouldn't fit in the lj_s comm?

Or just macro party in the comments. I know some of you have a million kitten gifs >.>

Gratitude

rebelsheart — Sun, 05 Aug 2012 19:20:11 GMT

I'd like to thank tamar and slinkslowdown who are making what could be a very headache-inducing weekend for a G/Unk SupportHelp very, very easy.

tamar — Thu, 02 Aug 2012 17:50:28 GMT

There is a It helped, thank you! for rebelsheart !

Gratitude

rebelsheart — Mon, 30 Jul 2012 11:15:57 GMT

Here's a "It's fixed now, thank you." for franky.

A thank you!

trixieleitz — Tue, 17 Jul 2012 07:10:07 GMT

thanks!! for slinkslowdown \o/

:D

slinkslowdown — Wed, 04 Jul 2012 18:21:04 GMT

Thank you very much, Mark. [...] I'm very excited it's such a simple solution. Thanks for the help!

:D

schwa — Mon, 02 Jul 2012 12:42:24 GMT

Hey, rebelsheart, nice icon! (and thanks!)

Thank you, Mark and Tango!

seaofdestiny — Mon, 02 Jul 2012 10:51:54 GMT

Thank you for markf and rebelsheart!

schwa — Fri, 29 Jun 2012 22:30:49 GMT

Thank you, markf and everyone! and this whole... request.

Thanks so much!

fiddlingfrog — Fri, 15 Jun 2012 00:30:57 GMT

For alexia_drake!

http://www.livejournal.com/support/see_request.bml?id=1513927

silverflight8 — Thu, 07 Jun 2012 21:25:53 GMT

For arie: Thank you very much for your help I appreciate it!

2000

scolaro — Sun, 03 Jun 2012 08:31:07 GMT

I feel a bit bad for posting this entry right after slinkslowdown posted their own. However, it's the first time the points are actually stuck at a milestone figure long enough for me to make a capture, so...

Thank you!

fiddlingfrog — Tue, 29 May 2012 21:26:50 GMT

A thank you for bwinter!

Changes

scolaro — Fri, 18 May 2012 20:48:16 GMT

From this news entry: Expect to see big changes in the coming months. [...] We're also redesigning service pages, introducing new journal style designs, improving DDoS mitigation practices, and addressing modifications to existing features. And we may have another surprise or two for you along the way so stay tuned!

- Does anyone know if support will also be affected, especially when it comes to "modifications to existing features"?
- There is a lot of negative feedback coming from users regarding most recent site changes and the communication between LiveJournal and its userbase is seriously in the shit. Any chance the announced changes will address this problem as well?
- Also, I just joined lj_pics_beta which offers a glimpse at the new scrapbook, and was wondering if there are other journals you can join to see/test features in beta (or if there are other ways to take part in this kind of thing).

-------

Edit, 20th May 2012: A lot of time has passed since this entry was written, so let me add a small update.
Regarding communication coming from LiveJournal: I was very impressed with the last three news entries, and from the comments you can certainly see that the userbase was too. So yeah, communication was "in the shit", but seems to be improving. (I very much hope that whoever wrote these last entries will continue doing it, and that the news comm will stay informative and professional instead of acting like a "fun" comm.)

Regarding the beta testing comm it didn't turn out quite as expected. I added a comment here, even though it likely won't change anything.

And since coffeechica already added the info in a comment to this very entry: Unfortunately the support board will not be affected by the upcoming changes.

Stock Answers

prissi — Wed, 09 May 2012 00:14:33 GMT

... I finally did it, guys. ;) I've had the music for this sitting on my HD for years but I hadn't ever really had a chance to record the vocals. I figured I'd better get around to it before another 5 years pass. They aren't polished by any means, but hey, it's done, finally.

For those of you who are new(er) -- this project kind of grew out of a few snippet bits that I wrote prompted one Halloween Support Trick-or-Treat many, many years ago (I think it was 2005? >___>). Two snippets ended up being turned into full songs -- dawna's prompt became "Error Approving Schools", and jheya's became "Stock Answers". "Remember" was written on the occasion of kamara stepping down as Styles Systems administrator. :( "Blinkie's Lullaby" was written for my own stepping down years later.

Let me know what you think!

schwa — Mon, 23 Apr 2012 15:22:33 GMT

"Tks for the enlightment ;)", Tango :D (rebelsheart)

Another User Has Learned...

rebelsheart — Thu, 12 Apr 2012 13:06:57 GMT

...of the Awesomeness that is arie:

Thanks for the quick response!

Where volunteers come to unwind.

Help save Frank's Viking cousins from extinction!

the OpenSSL Heartbleed bug

Finally over 5000 points

*sheepish wave*

I'm (mostly) finished moving.

IRC?

:D

Onwards to page 2!

<3

Gratitude

Gratitude

A thank you!

:D

:D

Thank you, Mark and Tango!

Thanks so much!

http://www.livejournal.com/support/see_request.bml?id=1513927

2000

Thank you!

Changes

Stock Answers

Another User Has Learned...

sheepish wave