Create Categories and Write Articles - Create structure and content for your knowledge database

Categories
To create and manage categories:

Click the New Category button.

Enter a name and description (both are required, especially for public sites).

The category will appear in the left menu. Hover over its title to reveal a three-dot icon for additional options.

Once added, the category will appear in the left menu. Hovering over its title will reveal a three-dot icon on the...