User Check-In is our first step in providing a set of features to help manage employee availability, scheduling and timekeeping. Expect many more updates to this feature soon.

With User Check-In, you can quickly see what drivers are available to receive (dispatch) jobs. The driver list on the Map and the Update Status option in Towbook show a green check mark if the user is checked in.  

Under each person’s user account you can set their profile to require GPS to be activated for them to be able to check in. Checking this will also require drivers to have GPS activated to update the status of calls.

The driver list in dispatching and on the map section in Towbook lists your drivers based on who is checked in and available for work. The drivers list is prioritized, with all drivers who are “checked-in” listed at the top.

Users can check in or out from their mobile app with the click of a button (see below).

Also, if drivers forget to check in or out, Dispatchers and Managers can also check a driver in from the map page (see below).

To help keep track of check in and check out history, we’ve added a basic report in Towbook called the “User Check-In Report”.  An example of this report is shown below. Please note that this feature is not a substitute for time clock tracking and should not be used as such. It is intended to serve as an additional tool alongside your current time tracking system.

The User Check-In feature also includes driver prompts to improve truck assignment accuracy and ensure daily inspections are completed.

 

 

 

 

 

 

When drivers check in, they can be required to:

• Select their truck.
• Complete a truck inspection.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

These prompts help maintain accurate records and ensure compliance with daily operational checks.

User Check In is included in our Professional Plan. Please contact our support team if you have any questions!