Quotes

Quotes were designed with you in mind! This feature was implemented to help you in a variety of ways:

  • Get you more work by helping you to quote jobs and get quotes out to prospective customers more efficiently!

  • Save you time by eliminating the need to add the same call information multiple times.

  • Prevent mistakes that happen when you quote a job, but can’t remember the details or price.

Things to know about “Quotes”:

  • Quotes can be emailed or sent via text to your customer for faster service.

  • A quote will remain in the “Quotes” tab for 30 days if it is not deleted or converted to a call before then.

  • Deleting a quote is permanent, there is no way to search for them or bring them back once they are gone.

  • If you e-mail a quote and the customer is not seeing it in their “Inbox” please ask them to check their “Junk/Clutter” folders as sometimes it may be filtered out.

How do they work?

The concept behind our Quotes feature is simple; you create an estimated price for a customer who is unsure if they want service.

Instead of using a call number for this, you create a pending quote for this customer. If the customer calls back, you can now convert it to an active job or delete it if they do not want service.

This feature is included in the Pro Plan and above.