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ERROR MSG: When using EzUpdater you receive the error "Error restoring database. Please try again."

Published by Mark, 2022-05-07

Error Message:

While updating the EzParts electronic parts catalog software manufacturer database over the internet for use by EzParts (Distributed Media) Electronic Parts Catalog Software, during the third step of the updating the EzParts Electronic Parts Catalog process you receive the Error Message: "Error restoring database. Please try again." as shown in the screenshot below.

Solution:

This error has two possible causes:

The Electronic Parts Catalog Software's Database has already been restored in a previous update session.
The Electronic Parts Catalog Software's Database cannot be restored due to incorrect connection settings or security permissions used to connect to the local instance of MSSQL Express or MSSQL server.

To solve this issue in EzParts Electronic Parts Catalog Software, please, follow the steps below:

Log in to the EzParts Electronic Parts Catalog Software application and check if it was updated recently. To do this, check the main nodes publication date and compare to the manufacturers publication schedule.
If the EzParts Electronic Parts Catalog Software database was not updated yet, check the connections to SQL Server:
1. On EzParts EPC Software Login screen, click Options, and then click Edit, the Edit Manufacturers window appears.
2. Click the […] button at the DB Connection field, Data Link Properties window will appear
3. On the Provider tab, select Microsoft OLE DB Provider for SQL Server, click Next
4. On the Connection tab, set up the next settings
Restart the EzParts Electronic Parts Catalog Software EzUpdater.