{"id":9141,"date":"2019-08-27T09:52:54","date_gmt":"2019-08-27T13:52:54","guid":{"rendered":"https:\/\/support.mindwaretech.com\/?post_type=ht_kb&#038;p=9141"},"modified":"2019-08-27T09:52:54","modified_gmt":"2019-08-27T13:52:54","slug":"kb0082","status":"publish","type":"ht_kb","link":"https:\/\/support.mindwaretech.com\/knowledge-base\/kb0082\/","title":{"rendered":"KB0082: MindWare Mobile is Unresponsive"},"content":{"rendered":"<p>Sometimes the MindWare Mobile will become unresponsive to buttons being pressed. This can happen for a variety of reasons, including (but not limited to): wireless connectivity problems, SD card errors, or screen\/display issues.<\/p>\n<p>To perform a hard shutdown of the MindWare Mobile, press and hold the Running Man button for about 10 seconds. Then press the Running Man button again to turn the MindWare Mobile back on.<\/p>\n<p>\u00a0<a href=\"https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-post wp-image-9143\" src=\"https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535-920x1227.jpg\" alt=\"\" width=\"700\" height=\"934\" srcset=\"https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535-920x1227.jpg 920w, https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535-225x300.jpg 225w, https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535-768x1024.jpg 768w, https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535-38x50.jpg 38w, https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535-600x800.jpg 600w, https:\/\/support.mindwaretech.com\/wp-content\/uploads\/2019\/08\/IMG_20190826_111535-320x427.jpg 320w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes the MindWare Mobile will become unresponsive to buttons being pressed. This can happen for a variety of reasons, including (but not limited to): wireless connectivity problems, SD card errors, or screen\/display issues. To perform a hard shutdown of the MindWare Mobile, press and hold the Running Man button for [&hellip;]<\/p>\n","protected":false},"author":16,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[2,6],"ht-kb-tag":[468,457,459,463,456,8,464,466,467,465,462,46,461,33,458,469,470],"class_list":["post-9141","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-acquisition","ht_kb_category-hardware","ht_kb_tag-acquisition","ht_kb_tag-connectivity","ht_kb_tag-freezing","ht_kb_tag-hard-shutdown","ht_kb_tag-mindware-mobile","ht_kb_tag-mobile","ht_kb_tag-mobile-connectivity","ht_kb_tag-mobile-display","ht_kb_tag-mobile-screen","ht_kb_tag-mobile-sd-error","ht_kb_tag-running-man","ht_kb_tag-sd-card","ht_kb_tag-shut-down","ht_kb_tag-troubleshooting","ht_kb_tag-unresponsive","ht_kb_tag-wifi","ht_kb_tag-wireless"],"_links":{"self":[{"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/ht-kb\/9141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/comments?post=9141"}],"version-history":[{"count":3,"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/ht-kb\/9141\/revisions"}],"predecessor-version":[{"id":9167,"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/ht-kb\/9141\/revisions\/9167"}],"wp:attachment":[{"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/media?parent=9141"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/ht-kb-category?post=9141"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.mindwaretech.com\/wp-json\/wp\/v2\/ht-kb-tag?post=9141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}