Flowtica Support Center
Flowtica Support Center
👋 Need a hand?
Help by Category
General
What is Flowtica?
Who is Flowtica for?
Which languages does Flowtica support for transcription and summaries?
I’m not familiar with AI note-taking. Is Flowtica difficult to use?
How is Flowtica different from a traditional voice recorder?
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Hardware
My Flowtica Scribe doesn’t respond and won’t power on. What should I do?
What does it mean if the charging light doesn’t turn on or keeps blinking?
Can I use a fast charger or charge Flowtica via a computer’s USB port?
Can I record while charging the device?
The pen doesn’t start recording when I press the record button. What should I check?
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App
How can I view recordings from my Flowtica Scribe in the app?
Recording sync is slow or seems stuck. What should I do?
Which languages are supported for transcription?
What if the AI transcription is not accurate?
The AI summary doesn’t match my expectations. Can I adjust it?
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Account & Subscription
How do I create a Flowtica account?
Can I sign in with Google or Apple ID?
What should I do if I forget my password?
I didn’t receive the verification code or password reset email. What should I do?
Does Flowtica offer a free version?
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Data & Privacy
Does Flowtica listen to my recordings?
Where is my data stored?
Can I request deletion of my account and all associated data?
Does Flowtica share my recordings with third parties?
If I change devices or switch phones, will my data still be available?
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Orders & Shipping
How soon will my order ship after I place an order on the website?
How can I find my tracking number?
Which countries or regions do you ship to?
Will I need to pay customs duties or import taxes?
What should I do if I entered an incorrect shipping address?
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RMA & Warranty
How long is the warranty period for Flowtica devices?
What does the warranty cover?
Is accidental or user-caused damage covered under warranty?
How do I request warranty service or a repair?
What is an RMA number?
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Best Practices
How should I use Flowtica during meetings to avoid missing key points?
What is the best way to position the device during interviews?
How can I reduce background noise when recording lectures or talks?
Can Flowtica help me organize action items or to-do lists?
In which situations is Flowtica not recommended?
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New Help Topics
How is Flowtica different from a traditional voice recorder?
Does Flowtica offer a free version?
What happens when the device storage is full?
Account & Subscription
The recording quality is poor or there is heavy background noise. What can I do?
If I accidentally delete the device pairing, will I lose my data?
Does Flowtica share my recordings with third parties?
What should I do if my package arrives damaged or with missing items?
My Flowtica Scribe doesn’t respond and won’t power on. What should I do?
Can Flowtica be used offline?
Popular Help Topics
Account & Subscription
App
How soon will my order ship after I place an order on the website?
Does Flowtica offer a free version?
General
Hardware
What is Flowtica?
Orders & Shipping
How can I find my tracking number?
How can I view recordings from my Flowtica Scribe in the app?