Camcloud for the Home (DIY service) offers 3 simple storage plans that are billed on a monthly basis - 7, 14 and 30 Day Storage.
If you are a business customer or have more advanced requirements, our Business Solutions include 24x7 Continuous Recording, more camera support, a variety of storage options and many other features. If you're interested in learning more, please visit our website, read our plan comparison chart or contact sales@camcloud.com and speak with one of our Solutions Specialists.
Here are some commonly asked questions and answers about our plans.
What is the difference between your Business Plans and DIY plans?
Business plans include many other features including 24/7 recording, edge storage recording, extended storage plans, multi-user accounts and much much more. Read more.
Can I mix and match storage plans?
No, you need to select a storage plan that applies to all cameras in your account.
What payment methods do you accept?
We accept Visa, Mastercard and American Express.
How do your recording storage limits work?
Our storage limits refer to the number of days we keep your media. If you have a 7 day plan, any recorded media from the last 7 days will be saved. Same goes for all our storage plans all the way up to 2 Years storage with our Cold Storage option (Business Plans only).
Can I switch plans at anytime?
Sure. When you switch from one plan to another we'll apply the change immediately and automatically pro-rate any pricing differences.
Is there a contract term? What about refunds?
We offer monthly plans with no contract term. Note -- all our plans auto-renew until you cancel. You simply pay as you go and are free to cancel at anytime. There are no refunds after 30 days.
Are there pre-payment options?
Yes! You can purchase an annual plan and save 1 month on the annual contract (~8.3%).