In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 08, 2026 - 17:00 PDT
Scheduled - In the ongoing efforts to improve our services, we will be conducting general maintenance with our underlying carriers in Europe. This maintenance will be done after normal business hours with no expected service interruptions. The scheduled countries are:

Netherlands

Switzerland

Italy

France

Ireland

Denmark

United Kingdom

Jun 8, 2026 17:00 - Jun 30, 2026 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 09, 2026 - 11:15 PDT
Scheduled - Zoom is protected by reCAPTCHA and the Google Privacy Policy – Privacy & Terms – Google and Google Terms of Service – Privacy & Terms – Google apply.

Starting from May 16, 2026, we will implement both hCaptcha and reCAPTCHA simultaneously.

To ensure uninterrupted service, please add *.hcaptcha.com to your network allow list (whitelist) if necessary by May 15th.

Apr 9, 2026 11:15 - Jun 29, 2026 11:15 PDT

About This Site

For more information, please visit https://support.zoom.us

Zoom Blog Operational
Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
User Profiles and Presence Operational
File Transfers: File, Video, Pictures, Voice Operational
Archive Message: Archiving IM message with Third-parties and Email Notifications Operational
Search Operational
Zoom AIC Operational
Profile Card Operational
Zoom Clips Operational
Zoom Community Operational
Zoom CX - Global Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
Web Client (Supervisors/Agents) Operational
Mobile Client (Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) Operational
Reporting Service Operational
Developer Platform (APIs/Webhooks) Operational
Developer Platform (SDKs) Operational
Zoom Workforce Management Operational
SMS Operational
PSTN Operational
Provider Exchange (PEX) Operational
BYOC Operational
Zoom AIC Operational
Video Engagement Operational
Transcription Operational
PCI Integration Operational
CX Insight Operational
Cobrowse Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Zoom CX - APAC Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Voicemail Operational
Transcription Operational
Zoom CX - AUSTRALIA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
SMS (Inbound/Outbound) Operational
Transcription Operational
Zoom CX - EMEA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom CX - JAPAN Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Zoom CX - LATIN AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Zoom CX - NORTH AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Developer Documentation Website Operational
Zoom Video SDK Operational
Cloud Recording Operational
Dashboard Operational
Calling Out Operational
Zoom Canvas Operational
Zoom Events Operational
Zoom Mail Operational
Calendar Operational
Mail Operational
Zoom Scheduler Operational
Zoom AIC Operational
Zoom Meetings Operational
Zoom Meetings Operational
In-Meeting Chat/Polling Operational
Archiving Operational
Live Transcription Operational
Closed Captioning Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Recording Operational
Zoom Meeting Invite Operational
SIP Connected Audio (SCA) Operational
Zoom for Intune Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
SMS (Send meeting invite via SMS) Operational
PSTN Operational
Meeting Dial-out/Telephony Operational
AI Image Generation Operational
Real Time Media Streams (RTMS) Operational
My Notes Operational
Zoom Phone - Global Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys) Operational
Integration (API/Webhook) Operational
Cisco Rooms registered to Zoom Phone Operational
Polycom Rooms registered to Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Zoom Phone Node Service Operational
SMS Operational
Zoom AIC Operational
PSTN Operational
Voicemail/Recording/Call Log Operational
Zoom Phone Operational
Devices (Softphones/Deskphones) Operational
Transcription Operational
PCI Integration Operational
Zoom Phone - APAC Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Hardware Phone Operational
Zoom Phone - AUSTRALIA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Live Transcription Operational
Zoom Phone - EMEA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Phone - HONG KONG/CHINA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - JAPAN Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - LATIN AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - NORTH AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Hardware Phone Operational
Zoom Revenue Accelerator Operational
Zoom Revenue Accelerator Operational
Deals Operational
Email Notifications Operational
Conversation Analytics Operational
Recordings Operational
Recording Transcription Operational
Transcription Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Rooms Digital Signage Operational
Zoom Workspace Reservation Operational
Zoom Visitor Management Operational
Workspace Reservation Dashboard & Reporting Operational
Translation Operational
Transcription Operational
Scheduling Displays Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Chatbot Operational
Ticketing Operational
Phone Support Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Zoom Rooms Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Learning Center Operational
Zoom Website Operational
Zoom Workforce Management Operational
Zoom Survey Operational
Clinical Notes Operational
Zoom Tasks Operational
Zoom Video Management Operational
Zoom Virtual Agent - Global Operational
Zoom Virtual Agent Operational
Voice Agent Operational
Chat Agent Operational
Admin Portal - Agent Provision Operational
Admin Portal - Knowledge Base Operational
Admin Portal - Reporting Service Operational
Admin Portal - Others Operational
Transcription Operational
Zoom Virtual Agent - APAC Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - AUSTRALIA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - EMEA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - JAPAN Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - LATIN AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - NORTH AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Apps by Zoom Operational
Slack Operational
Microsoft Teams Operational
Google Workspace Operational
Lti Pro Operational
Epic FHIR Operational
Microsoft OneDrive for Organizations Operational
Zoom Build Platform Operational
Video SDK Operational
CoBrowse SDK Operational
Zoom Hub Operational
Zoom Quality Management Operational
Zoom Workflows Operational
Zoom AIC Operational
Zoom Paper Operational
Zoom Slides Operational
Zoom Sheets Operational
ZoomMate Operational
Zoom Node Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Decommissioning Costa Rica Audio conferencing number Jun 29, 2026 17:00 - Jul 1, 2026 17:00 PDT

Due to a change with our phone carrier, the following Costa Rica Toll number is being decommissioned:

Costa Rica: +506 xxxx 0180

Accounts will still have other Toll and Toll-Free numbers available for use.

Please make sure to make any necessary updates in your Admin Portal (https://zoom.us/account/setting?tab=telephony) to ensure availability for use of the remaining Toll and Toll-Free numbers on your account. Only if you are not already using the remaining numbers, currently scheduled meetings for 6/30/2026 and onward may need to be rescheduled so that the updated numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the additional numbers, participants dialing in from applicable regions will not be able to join using the decommissioned number(s) after 6/30/2026. Any newly created meetings scheduled after you’ve updated the numbers in your portal will be automatically updated with the remaining number(s) for future invites.

To view your current and new numbers in order to make the above changes, please visit your Admin Portal. There you will be able to find all Premium Toll and Toll-Free numbers that will remain supported.

Posted on Jun 02, 2026 - 18:04 PDT

Announcing IP Address Changes (No Operational Impact) Jun 30, 2026 23:59 - Jul 1, 2026 00:00 PDT

The following new and updated IP addresses will be deployed to Zoom resources for the Zoom Contact Center (ZCC) Flow Script and HTTP Call widgets, as well as the Zoom Virtual Agent (ZVA) Flow Script widget. In addition, a subset of addresses that were previously assigned to the widgets have already been removed from service and will not be reassigned until after the maintenance window. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.

New IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
3.66.91.120
3.66.92.245
35.180.72.184
35.180.179.45

Removed IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
3.66.90.39
3.66.90.206
3.70.50.178

New IPv4 addresses for the ZVA Flow Script widget endpoints:
3.71.117.179
3.75.143.208
13.38.195.93
52.47.34.120

Removed IPv4 addresses for the ZVA Flow Script widget endpoints:
3.71.118.107
3.71.118.247
3.70.48.137

A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548

Posted on Jun 01, 2026 - 11:36 PDT

Network Maintenance in Vancouver Datacenter: July 11, 2026 Jul 11, 2026 22:00 - Jul 12, 2026 06:00 PDT

Zoom will perform network maintenance at our Vancouver data center(YVR). Users may experience an impact for a brief amount of time for the services mentioned.
Posted on Jun 26, 2026 - 02:06 PDT

Deprecation of 'Use Content Delivery Network' Feature Jul 18, 2026 17:00 - Jul 19, 2026 17:00 PDT

We are completing the final phase of the deprecation of the "Use Content Delivery Network" (CDN) feature in Zoom Meetings Web. The UI-side disablement was rolled out last year, and we are now performing a full backend cleanup — removing the remaining codebase and associated database tables.

What Is Changing?

The backend infrastructure supporting the "Use Content Delivery Network" toggle is being permanently removed. This includes:

- Removal of all code related to the CDN feature
- Cleanup of associated database tables

The feature's UI control has already been disabled and was communicated in a prior release. This update completes the full deprecation cycle.

Why Are We Making This Change?

This cleanup effort is designed to reduce technical debt, streamline our codebase, and minimise the risk of future regressions. It is part of our ongoing commitment to maintaining a healthy and efficient platform.

Impact on Administrators

- No disruption is expected. This is a backend-only cleanup with no customer-facing impact.
- No breaking changes or compatibility issues are anticipated.
- No action is required from administrators or end users.

This communication is being sent proactively out of an abundance of caution, in the unlikely event of any minor hiccups during the maintenance window.

Questions or Concerns?

If you have any questions, please reach out to the Zoom support.

Thank you for your continued partnership. We appreciate your patience as we work to keep the platform robust and reliable.

Posted on Jun 15, 2026 - 18:47 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026) Aug 1, 2026 17:00-18:00 PDT

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on August 1, 2026:

Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)

Zoom Phone Appliances

VDI Client and Plugin

Zoom Node (including Agent and Meeting Connector ZC)

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Native and Web)

Video SDK (Native and Web)

Video SDK UI Toolkit (iOS and Web)

Zoom Contact Center SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

Posted on Apr 30, 2026 - 15:05 PDT
Jun 27, 2026

No incidents reported today.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Completed - The scheduled maintenance has been completed.
Jun 25, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:01 PDT
Scheduled - Zoom will be updating the Prompt version for Zoom clients on June 25, 2026, to the following versions:

Windows: 7.0.5

macOS: 7.0.5

Linux: 7.0.5

Android: 7.0.5

iOS: 7.0.5

VDI : 6.6.15


For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900

Jun 16, 18:26 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 PDT
Scheduled - Zoom will be updating the Slow track versions for Zoom clients on June 25, 2026, to the following versions:

Windows: 7.0.5

macOS: 7.0.5

Linux: 7.0.5

Android: 7.0.5

iOS: 7.0.5

VDI : 6.6.15


For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900

Jun 16, 18:20 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jun 25, 04:15 PDT
Monitoring - The issue affecting Zoom Web Service in Philippines between 04:31 UTC - 06:10 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 24, 23:44 PDT
Identified - We have successfully identified the root cause affecting Zoom Web Service in Philippines.

Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 24, 23:27 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Web Service in Philippines.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 24, 23:10 PDT
Jun 24, 2026
Jun 23, 2026
Resolved - This incident has been resolved and the affected services have been restored.
Jun 23, 08:45 PDT
Update - The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 23, 00:43 PDT
Monitoring - The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 23, 00:10 PDT
Identified - We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 23, 00:00 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 22, 23:57 PDT
Jun 22, 2026
Resolved - This incident has been resolved and the affected services have been restored.
Jun 22, 10:39 PDT
Monitoring - Between 14:46 and 16:54 UTC 06/22/2026, a subset of users may have experienced an issue connecting to Zoom Contact Center.
This incident has been resolved, and the affected services have been restored.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 22, 10:22 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jun 22, 10:33 PDT
Monitoring - The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 22, 09:56 PDT
Identified - We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 22, 09:44 PDT
Investigating - We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 22, 09:31 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jun 22, 08:16 PDT
Monitoring - The service degradation affecting Zoom Meetings in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 22, 08:02 PDT
Identified - We have successfully identified the root cause affecting Zoom Meetings in US Region.

Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 22, 07:46 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Meetings in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 22, 07:25 PDT
Jun 21, 2026
Resolved - This incident has been resolved and the affected services have been restored.
Jun 21, 15:55 PDT
Monitoring - The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 21, 10:52 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.

Jun 21, 09:03 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.

Jun 21, 08:22 PDT
Identified - We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 21, 07:43 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:00 PDT
Scheduled - We will be providing an update to Zoom Phone -Japan SIP zones in Tokyo and Osaka.

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details.

This update includes the ability to display ZVA receptionist variables in Zoom Phone pop-up windows and incoming notification windows.

There is no operational impact. All services will be available during this scheduled update.

Jun 16, 09:44 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jun 21, 05:16 PDT
Monitoring - The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 21, 04:58 PDT
Identified - We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 21, 04:34 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 21, 04:17 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 17:00 PDT
Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes Zendesk integration for forecasting.

There is no operational impact. All services will be available during this scheduled update.

Jun 15, 20:23 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 17:01 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes ZVA Receptionist Variables display in Zoom Phone pop-up windows and incoming notification windows.

There is no operational impact. All services will be available during this scheduled update.

Jun 15, 20:24 PDT
Jun 20, 2026
Completed - The scheduled maintenance has been completed.
Jun 20, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 17:01 PDT
Scheduled - We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes support for Zoom Virtual Agent multi-instance platform with Zoom Phone.

There is no operational impact. All services will be available during this scheduled update.

Jun 15, 20:29 PDT
Completed - The scheduled maintenance has been completed.
Jun 20, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 17:00 PDT
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes single-tab screen pop for the ServiceNow CTI integration.

There is no operational impact. All services will be available during this scheduled update.

Jun 15, 21:11 PDT
Jun 19, 2026
Completed - The scheduled maintenance has been completed.
Jun 19, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 16:00 PDT
Scheduled - Zoom will perform service maintenance at the Amsterdam (AMS) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.
May 29, 17:36 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jun 19, 21:42 PDT
Monitoring - The service degradation with Zoom Meeting Recordings has been successfully mitigated.

Users may see two recording files instead of one for meetings that were in progress during the impact window.
Our team is continuing to monitor and evaluate the full scope of impact.
If you have questions about your recordings, please open a support ticket, and our team will investigate.
Our team will continue to monitor the situation closely and keep you informed of any further developments.

We appreciate your patience as we worked to resolve this issue.

Jun 15, 11:16 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

We appreciate your patience as we work to resolve this issue.

Jun 15, 10:25 PDT
Identified - We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 15, 09:34 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Meeting Recordings.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 15, 09:07 PDT
Completed - The scheduled maintenance has been completed.
Jun 19, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 14:00 PDT
Scheduled - Zoom will perform service maintenance at Frankfurt (FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.
May 29, 16:58 PDT
Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
Resolved - This incident has been resolved.
Jun 15, 18:04 PDT
Monitoring - The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 15, 17:54 PDT
Update - Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 15, 17:03 PDT
Identified - We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 15, 15:41 PDT
Update - Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 15, 12:11 PDT
Update - Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 15, 11:10 PDT
Investigating - We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.

This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays.

As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard.

Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 15, 10:05 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jun 15, 06:07 PDT
Monitoring - The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 15, 05:47 PDT
Identified - We have successfully identified the root cause affecting Zoom Web AIC Docs creation.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 15, 05:14 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

We appreciate your patience as we work to resolve this issue.

Jun 15, 04:51 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Web AIC Docs creation.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 15, 04:03 PDT
Jun 14, 2026
Resolved - This incident has been resolved and the affected services have been restored.
Jun 14, 23:35 PDT
Monitoring - The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 14, 23:24 PDT
Identified - We have successfully identified the root cause affecting My Notes.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Jun 14, 21:49 PDT
Investigating - We are currently investigating a service degradation affecting My Notes.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Jun 14, 21:31 PDT
Resolved - This incident has been resolved and the affected services have been restored.
Jun 14, 23:19 PDT
Update - This incident has been resolved and the affected services have been restored.
Jun 14, 23:10 PDT
Monitoring - On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience.

This incident has been resolved and the affected services have been restored.

Jun 14, 23:02 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:59 PDT
Scheduled - The following new IPv6 subnet ranges will be deployed for use with Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent resources starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.


New IPv6 for Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent:
2407:c280::/32


For a complete list, please see:
https://assets.zoom.us/docs/ipranges/ZoomCC-IPv6.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-IPv6.txt
https://assets.zoom.us/docs/ipranges/ZoomZVA-IPv6.txt


A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548

May 14, 10:11 PDT
Jun 13, 2026