Xactus Status

Identified - We have identified the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery has resumed as expected. We are continuing to monitor.
Apr 01, 2026 - 15:13 EDT

Investigating - We have identified an issue causing intermittent performance degradation in Xactus360 that is impacting product/service delivery. We are investigating and working to resolve the issue.
Apr 01, 2026 - 13:28 EDT

Xactus360 Operational

FraudX Operational

Services Operational

Call Center Operational

Third Party Systems Operational

Equifax Operational

Experian Operational

TransUnion Operational

IRS SSA Operational

Credit Card Processing Operational

Sharper Lending Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2026

No incidents reported today.

Apr 1, 2026

Unresolved incident: Xactus360 Performance Degradation.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

Equifax connection failures

Resolved - This incident has been resolved.
Mar 27, 19:20 EDT

Monitoring - Error rates have returned to normal. We will monitor performance to ensure stability.
Mar 27, 18:58 EDT

Investigating - We are investigating elevated error rates with connections to Equifax.
Mar 27, 18:00 EDT

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.