SYSTEMS STATUS

GeorgiaBEST Managed Services Issue Reported - Atlanta Metropolitan State College
Investigating - Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services.

Affected users may be experiencing issues connecting with Banner. Additional information will be posted here when the issues are confirmed.


Sites Affected: Atlanta Metropolitan State College
Apr 07, 2026 - 13:51 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials Operational
Augusta Health eShop Operational
AUFPLAY Operational
Enterprise Data Management and Analytics Operational
Data Collections Operational
Business Intelligence & Analytics Operational
Data Warehouse Operational
Applications Operational
GA DOE K-12 Network Operational
GAfutures Operational
GALILEO - Georgia's Virtual Library Operational
GALILEO Operational
GIL Operational
GIL Express Operational
Georgia Archives Operational
ARCNAS Operational
Content Manager Operational
Finding Aids Operational
Historical Organizations Directory Operational
Virtual Vault Operational
GeorgiaBEST Banner Managed Services Major Outage
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Major Outage
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Georgia Southern University – East Georgia Campus Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials Operational
GeorgiaFIRST PeopleSoft Financials Operational
GeorgiaFIRST Marketplace Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE Operational
GeorgiaVIEW Online Learning Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
Georgia Southern University – East Georgia Campus (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System Operational
Internal USO Services Operational
FS1 File Sharing Service Operational
USO Board Portal Operational
USO Microsoft 365 Operational
USO Google Workspace Operational
USO SSO Operational
USO Telephone System Operational
USO VPN Operational
USO Corporate Applications Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer Operational
OneUSG Connect Operational
OneUSG Connect – Database Operational
OneUSG Connect – Core Practitioner Operational
OneUSG Connect – Employee and Manager Self-Service Operational
OneUSG Connect – Benefits: Alight Operational
OneUSG Connect – Benefits: Retirement @ Work Operational
OneUSG Connect – HPLAY Operational
OneUSG Connect- Careers Applicant Access Operational
OneUSG Connect – HTRN Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services Operational
PeachNet Cloud Backup Operational
PeachNet Network Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Georgia Southern University – East Georgia Campus Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow Operational
USG Identity Proxy Operational
USG Status Page Operational
USG Technology Store Operational
USO Cybersecurity Alerts Operational
Web Services (www.usg.edu) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PeachNet Scheduled Maintenance - Backup Router OS Upgrade at Georgia Highlands College - FLO Apr 9, 2026 23:00 - Apr 10, 2026 03:00 EDT

Network Support Services will be upgrading the OS on the Georgia Highlands College FLO-bk router.

This maintenance will occur on Thursday, April 9, 2026, at 11:00 p.m. until Friday, April 10, 2026, at 3:00 a.m.

Sites affected: FLO - No service interruptions are expected.
Posted on Apr 06, 2026 - 10:02 EDT

PeachNet Scheduled Maintenance - Backup Router OS Upgrade at Valdosta State University - VAL2 Apr 9, 2026 23:00 - Apr 10, 2026 03:00 EDT

Network Support Services will be upgrading the OS on the Valdosta State University (VAL2) router.

This maintenance will occur on Thursday, April 9, 2026, at 11:00 p.m. until Friday, April 10, 2026, at 3:00 a.m.

Sites affected: VAL2 - no service interruptions are expected.
Posted on Apr 06, 2026 - 10:27 EDT

PeachNet Scheduled Maintenance - Firewall Updates for ARCH Apr 14, 2026 17:00 - Apr 15, 2026 07:00 EDT

Network Support Services (NSS) will be installing new firewalls at the Georgia Archives (ARCH) facility in Morrow GA and decommissioning the existing firewalls. This maintenance will occur on Tuesday, April 14, 2026, at 5:00 p.m. until Wednesday, April 15, 2026, at 7:00 a.m.

Users on the Archives network will not have access to the internet as the firewalls are reconfigured and interfaces moved. The exact length of downtime is unknown but should be brief unless problems requiring troubleshooting are encountered during the move.
Posted on Apr 03, 2026 - 13:59 EDT

PeachNet Scheduled Maintenance - Backup Router OS Upgrade at Dalton State College - DAL Apr 14, 2026 23:00 - Apr 15, 2026 03:00 EDT

Network Support Services (NSS) will be upgrading the OS on the Dalton State College DAL-bk router.

This maintenance will occur on Tuesday, April 14, 2026, at 11:00 p.m. until Wednesday, April 15, 2026, at 3:00 a.m.

Sites affected: DAL - No service interruptions are expected.
Posted on Apr 07, 2026 - 16:36 EDT

Systems Support Services Scheduled Maintenance - Windows Operating System (OS) Apr 15, 2026 23:00 - Apr 16, 2026 07:00 EDT

Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, April 15, 2026, at 11:00 p.m. until Thursday, April 16, 2026, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Enterprise Data Management and Analytics – Data Collections - Authentication
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- USO Active Directory
- USG Foundation Accounting Service
- VPN
Posted on Apr 08, 2026 - 08:40 EDT

PeachNet Scheduled Maintenance - Firewall Updates for SSC Apr 16, 2026 23:00 - Apr 17, 2026 07:00 EDT

Network Support Services (NSS) will be installing new firewalls at the USO Shared Services Center (SSC) facility in Sandersville GA and decommissioning the existing firewalls. This maintenance will occur on Thursday, April 16, 2026, at 11:00 p.m. until Friday, April 17, 2026, at 7:00 a.m.

Users on the SSC network will not have access to the internet as the firewalls are reconfigured and interfaces moved. The exact length of downtime is unknown but should be brief unless problems requiring troubleshooting are encountered during the move.
Posted on Apr 03, 2026 - 13:59 EDT
Apr 8, 2026

No incidents reported today.

Apr 7, 2026
PeachNet Scheduled Maintenance - AHN Wireless patching
Completed - The scheduled maintenance has been completed.
Apr 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 21:00 EDT
Scheduled - Network Support Services (NSS) will be patching the ITS DB300 Athens wireless network to address a bug with the access points.

This maintenance will occur on Tuesday, April 7, 2026, at 9:00 p.m. until 11:00 p.m.

A brief moment of downtime can be expected as part of the update process, but devices should reconnect once the access points are back online.
Apr 7, 14:05 EDT
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Apr 7, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, April 6, 2026, at 9:00 p.m. until Tuesday, April 7, 2026, 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.


USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Apr 3, 12:32 EDT
PeachNet Scheduled Maintenance- USO Wireless Refresh
Completed - The scheduled maintenance has been completed.
Apr 7, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 18:00 EDT
Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be upgrading the wireless access points for the University System Office Trinity Washington location.

The maintenance will occur on Monday, April 6, 2026, starting from 6:00 p.m. until Tuesday, April 7, 2026, at 2:00 a.m.

Service interruptions to the wireless network are to be expected but should be restored as the new devices come online.
Mar 30, 13:07 EDT
Apr 6, 2026
Apr 5, 2026

No incidents reported.

Apr 4, 2026
GALILEO Maintenance - Infrastructure Updates
Completed - The scheduled maintenance has been completed.
Apr 4, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:00 EDT
Scheduled - GALILEO systems will be running infrastructure updates. This maintenance will occur on Saturday, April 4, 2026, from 12:00 a.m. until 2:00 a.m.

During this time, GALILEO may be down temporarily or access to some resources may be limited.
Apr 3, 15:26 EDT
Apr 3, 2026
Multi-Site Windstream Outage
Resolved - Network Support Services (NSS) and Zayo/ENA have confirmed that Windstream has restored full functionality of internet access at the affected schools.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 3, 08:27 EDT
Identified - The Windstream field technician has identified the damage location in Dawson, GA, which was caused by an auto accident. Appropriate repair teams are being engaged to proceed with restoration efforts.
Apr 1, 09:29 EDT
Investigating - Information Technology Services (ITS) is reporting a multi-site Windstream outage affecting the following locations:

- Clay County Schools
- Marion County Schools
- Terrell County Schools
- Terrell RYDC

Zayo/ENA is investigating the root cause of the disruptions. There is currently no ETR for resolving the issue, but updates will be posted as they become available.
Apr 1, 08:34 EDT
PeachNet Scheduled Maintenance for ALB and DAR
Completed - The scheduled maintenance has been completed.
Apr 3, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:00 EDT
Scheduled - Network Support Services (NSS) will be adding new interfaces into routing as additional protect paths.

The maintenance will occur on Thursday, April 2, 2026, starting from 11:00 p.m. until Friday, April 3, 2026, at 7:00 a.m.

Sites affected: Albany State University - East Campus (ALB) and Albany State University - West Campus (DAR)

No service interruption is expected.
Mar 31, 16:51 EDT
MoveIT Managed File Transfer Version Upgrade
Completed - The scheduled maintenance has been completed.
Apr 3, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:01 EDT
Scheduled - Information Technology Services (ITS) will be upgrading both Moveit Transfer and Moveit Automation during this maintenance window.

This maintenance will occur on Thursday, April 2, 2026, from 11:00 p.m. until Friday, April 3, 2026, at 7:00 a.m.

During this time, MoveIT Managed File Transfer System (files.usg.edu) will be unavailable.
Mar 31, 09:47 EDT
Apr 2, 2026
D2L Impacting Event Notification - Brightspace Community and ASC Homepage
Resolved - Between 2:30 a.m. and 4:30 a.m. on Thursday, April 2, 2026, some users may have experienced issues with the Brightspace community. This has now been resolved.

If you experience any further issues with the Brightspace community, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 2, 08:16 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of impaired service disruptions with the Brightspace Community and ASC Homepage. We are investigating and will provide an update as soon as possible.

Users at the following Institutions and organizations may be affected:

USG QPROD Institutions:
* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions:
* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University

USG Institutions affected:
* Augusta University
* Georgia Southern University
Apr 1, 23:50 EDT
Apr 1, 2026
Mar 31, 2026
3/30/2026 - Vendor Maintenance - GFAAS
Completed - The scheduled maintenance has been completed.
Mar 31, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 23:00 EDT
Scheduled - Comcast will perform fiber maintenance at 5849 Peachtree Road, Chamblee, GA 30341.   

This maintenance will occur on Monday, March 30, 2026, at 11:00 p.m. until Tuesday, March 31, 2026, at 7:00 a.m.

Services should run in protect.
Mar 13, 09:08 EDT
Mar 30, 2026
Mar 29, 2026
GeorgiaFIRST Marketplace PRODUCTION Downtime Scheduled
Completed - The scheduled maintenance has been completed.
Mar 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:00 EDT
Scheduled - The GeorgiaFIRST Marketplace PRODUCTION environment will be unavailable from Friday, March 27, 2026, at 9:00 p.m. until Sunday, March 29, 2026, at 12:00 p.m. for scheduled Jaggaer infrastructure maintenance.

This maintenance is essential for ensuring the continued performance and reliability of Jaggaer's services.
Mar 25, 12:11 EDT
Mar 28, 2026

No incidents reported.

Mar 27, 2026
GeorgiaVIEW D2L Brightspace
Resolved - Between 4:00 p.m. and 6:00 p.m. on Thursday, March 26, 2026, some users may have experienced issues with the Brightspace community. This has now been resolved.

If you experience any further issues with the Brightspace community, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Mar 27, 10:40 EDT
Monitoring - Access to the Brightspace community has been restored, and ITS continues to monitor.

In the event that you experience any further issues with the Brightspace community, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Mar 26, 18:19 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of impaired service disruptions with Brightspace Community. We are investigating and will provide an update as soon as possible.

Users at the following Institutions and organizations may be affected:

USG QPROD Institutions:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University

USG Institutions affected:

* Augusta University
* Georgia Southern University (DataHub reports ONLY)
Mar 26, 17:00 EDT
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Mar 27, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.26.03 from Thursday, March 26, 2026, at 9:00 p.m. until Friday, March 27, 2026, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Mar 24, 10:17 EDT
Mar 26, 2026
Mar 25, 2026
GeorgiaVIEW Maintenance for Augusta University
Completed - The scheduled maintenance has been completed.
Mar 25, 02:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 02:00 EDT
Scheduled - To ensure optimal performance and the best Brightspace experience, D2L will perform a failover of the Production infrastructure on Wednesday, March 25, 2026, at 2:00 a.m. The expected downtime is less than 15 minutes. During this failover, no notifications will be sent, and maintenance pages will not be displayed. D2L selected this time based on low-traffic analysis. We apologize for any inconvenience.

This maintenance is expected to affect GeorgiaVIEW access or service. In the event that you experience any issues with GeorgiaVIEW services after this maintenance, please contact the USG Service Desk at 877-251-2644 or support@usg.edu.

USG institution affected by this maintenance are:
Augusta University
Mar 24, 14:05 EDT
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