All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment API Operational
90 days ago
100.0 % uptime
Today
Card Payments Operational
90 days ago
100.0 % uptime
Today
Alternative Payments Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Solidgate Acquiring Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
99.97 % uptime
Today
Reporting Operational
90 days ago
99.99 % uptime
Today
Providers \ Banks \ 3rd party integrations Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Payment form potential issues
Resolved - The issue has been resolved. Impact was limited to the US region. The payment form is operating normally.
The incident was active from 17:47 to 18:06 UTC. We will reach out directly to affected merchants with a list of impacted orders.
May 6, 18:25 UTC
Identified - We have identified a partial performance degradation affecting the payment form. A fix is actively being deployed.
We will follow up separately with a list of affected orders. No action is required.
May 6, 18:06 UTC
May 5, 2026

No incidents reported.

May 4, 2026
Checkout has issue on their side
Resolved - This incident has been resolved.
May 4, 21:02 UTC
Monitoring - Checkout has an issue on their side.

We're currently experiencing issues with Checkout. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
May 4, 19:42 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
JPM has issue on their side
Resolved - JPMorgan experienced an outage on their end. Between approximately 6:55 PM and 7:30 PM UTC on April 27, 2026, JPMorgan's payment platform was returning 'error occurred' for valid requests, causing a significant disruption to payment processing.

All systems are operating normally. Merchants with JPMorgan-routed traffic should no longer experience elevated decline rates. If you continue to experience any issues, please contact our support team.
Apr 27, 19:36 UTC
Identified - We have contacted JPMorgan directly and they have confirmed the issue is under active investigation.
Merchants with JPMorgan-routed traffic may observe higher-than-normal decline rates. We are monitoring closely and will update as resolution progresses.
Apr 27, 19:22 UTC
Investigating - JPMorgan has an issue on their side.

We're currently experiencing issues with JPMorgan. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
Apr 27, 19:07 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

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