Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC


Dunkerque (FRDUN02)

Degraded Performance

Dunkerque OS (FRDUN02-OS)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web


Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive


Drive

Operational

[FRDUN02][POWER] - Shadow disconnectedDegraded Performance

Incident Status

Degraded Performance

Components

Shadow PC

Locations

Dunkerque (FRDUN02)


January 13, 2026 11:39AM CET
January 13, 2026 10:39AM UTC
IDENTIFIED

We just got alerted that multiple servers went offline, disconnecting some users. Impacted users are able to reconnect by launching a new Shadow PC Session. We're working with our infrastructure provider to get those servers back as soon as possible. We apologize for the inconvenience this incident is causing.

External Services

Cloudflare

Stripe

Zendesk

Locations