All Systems Operational
About This Site
Welcome to the Qmatic Status page. This dashboard provides information on the availability of Qmatic Managed Services, Qmatic Experience Cloud, and related subsystems. View previous scheduled maintenance or incidents here.
News
Great News, Qmatic Aiva has been launched!
Qmatic Aiva is a human-like, multilingual AI voice agent that answers inbound calls 24/7 and integrates seamlessly with Qmatic's appointment booking system. It helps customers book or reschedule appointments by phone, checks real-time availability, and answers frequently asked questions using your knowledge base. By handling routine calls around the clock, Aiva reduces call volume and administrative work, so your teams can focus on more complex cases and higher-value interactions.
Scheduled Maintenance
Orchestra Managed Services (US) - Certificate Update Apr 8, 2026 07:00-08:00 UTC
We will be updating the cloud certificates for Orchestra Managed Services and Qmatic Cloud Solutions (*.qmatic.cloud). This will be conducted at 3:00 AM EDT (12:00 AM PDT). No downtime is expected during this process.
If you experience any issues following the update, please contact our support team for assistance.
Sincerely,
The Qmatic Team
Posted on Apr 01, 2026 - 11:46 UTC
Orchestra Managed Services (EU) - Certificate Update Apr 8, 2026 19:00-20:00 UTC
We will be updating the cloud certificates for Orchestra Managed Services and Qmatic Cloud Solutions (*.qmatic.cloud). No downtime is expected during this process.
If you experience any issues following the update, please contact our support team for assistance.
Sincerely,
The Qmatic Team
Posted on Apr 01, 2026 - 11:40 UTC