Phishing email
Identified - We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link.

This email is not from Payfast. It is a phishing scam and should be deleted immediately.
This matter has been escalated to our internal security teams and reported to the relevant authorities.

To learn more about how to spot suspicious emails and keep your account safe, read this article:
https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams
Mar 27, 2026 - 09:58 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
General Information Operational
Help Desk Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway email processing Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Aggregation Processing (non Payment method specific) Operational
Gateway Processing (not Payment method specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayBill Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Multi-Currency Pricing Operational
Recurring Payments Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Operational
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Under Maintenance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Under Maintenance
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 30, 2026

No incidents reported today.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

Unresolved incident: Phishing email.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Degraded Processing on Aggregation
Resolved - This problem has been resolved for Aggregation processing. We are continuing to keep close eyes on the system.
Mar 20, 22:28 SAST
Identified - A problem with Aggregation processing has been identified. Buyers will experience intermittent issues with processing.
Teams are urgently attending to the issue.
Mar 20, 20:00 SAST
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Nedbank Issuing degraded on 3D Secure
Resolved - Between 08:35 and 09:17, Nedbank card issuers will have experienced problems completing card payments due to an external issue on the 3D Secure leg of transactions.

Both our Aggregation and Gateway platform were impacted. This problem has been resolved.
Mar 17, 09:20 SAST
Mar 16, 2026
Absa Pay Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 SAST
Scheduled - Absa Pay will be undergoing maintenance on Monday 16th March 2026 for 6 hours from 12am-6am.

During this time, Absa Pay will not be available for processing.
Mar 13, 14:13 SAST
Gateway system Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:00 SAST
Scheduled - Payfast Gateway platform will be undergoing maintenance on Monday the 16th March 2026 from 2am-5am.

We do expect intermittent downtime during this window.
Mar 13, 14:03 SAST
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