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All Systems Operational

Updated a few seconds ago

We continuously monitor our services. Any issues will be posted here. Regular deployments happen weekly on Mondays between 18:00 and 18:30 CET.

Platform: API




Operational

Platform: Processing




Operational

Platform: Separation




Operational

Platform: Classification




Operational

Platform: Extraction




Operational

Platform: Automation




Operational

Platform: frontend




Operational

Login and Authorization services




Operational

Webhooks




Operational

Platform: Training




Operational

Scheduled Maintenance

Schedule

October 12, 2026 18:00 - 18:30 CEST
October 12, 2026 16:00 - 16:30 UTC

Components

Platform: API, Platform: frontend

Locations

CH platform (GCP "ClickOps")

Description

API: The deprecated integration endpoint api.parashift.io will be taken offline. Use the appropriate "regional" version: api-ch.parashift.io, api-de.parashift.io, .. Web: The web app will switch completely to below domains, which must ev. be allowed by your firewall (or use *.parashift.io) - app.parashift.io - id.parashift.io - assets.parashift.io - api-ch.parashift.io - storage-ch.parashift.io - webhooks-ch.parashift.io - errors-ch.parashift.io - llm-service-ch.parashift.io How to tell if you are affected (web app)? - log in to app.parashift.io - find the funny-looking text in the bottom-right corner - if it already reads "de-prd" or "ch-prd" there will be no change - if it reads "zz-prd" the app behavior WILL change - contact your firewall brigade!

1

Upcoming Maintenances

3

Incidents Last 30 Days

4

Maintenances Last 30 Days

External Services

History (Last 7 days)

Description

As part of our Infrastructure as Code (IaC) initiative, we will be migrating the sub-components for Document Processing from the current Swiss infrastructure to our Infrastructure as Code provisioned infrastructure. The API and Processing will be down in the CH region during this time, while we move the database over and verify integrity. Use of the app will be restricted to DE tenants. Processing in DE will be unaffected. This migration concludes our multi-region and IaC initiatives. With IaC we take a significant step in improving our infrastructure management layer, assuring consistent, secure, and scalable infra with reduced maintenance effort, and pave the way for multi-region and multi-cloud. With our multi-region initiative, we enable clients to choose their data-residency and processing geography. We already welcome new customers in the DE region, and existing customers will remain in the CH region, but on IaC-provisioned infrastructure. After this migration, customers in the CH region will have to adjust the API endpoint used to connect to Parashift, as well as any firewall rules ("allow-listing", "whitelisting") they may have put in place. Both are simple changes, and there will be a generous period of backwards compatibility. Customers do not need to take action during or right after the migration.


Components

Platform: API, Platform: Processing, Platform: Separation, Platform: Classification, Platform: Extraction, Platform: Automation, Platform: frontend


Locations

CH platform (GCP "ClickOps"), CH region (GCP)


Schedule

April 11, 2026 10:00 - April 11, 2026 16:00 CEST
April 11, 2026 08:00 - April 11, 2026 14:00 UTC



April 11, 2026 10:02 CEST
April 11, 2026 08:02 UTC
UPDATE

We're starting the migration procedure now.

April 11, 2026 11:00 CEST
April 11, 2026 09:00 UTC
UPDATE

The data migration is going according to plan so far. We've completed the data migrations, and are now conducting internal tests.

April 11, 2026 14:39 CEST
April 11, 2026 12:39 UTC
UPDATE

We've concluded our testing, and the platform is back online. We'll be monitoring closely. Known issues and limitations - inbound emails are currently not working - we are preparing a fix

April 11, 2026 16:31 CEST
April 11, 2026 14:31 UTC
UPDATE

After a period of monitoring we are now closing the migration Maintenance. We'll follow up on the inbound email issue.