All Systems Operational

Global Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Cloud Dashboard (cloud.livekit.io) Operational
90 days ago
99.99 % uptime
Today
Global Egress Operational
90 days ago
100.0 % uptime
Today
Global Ingress Operational
90 days ago
100.0 % uptime
Today
Global SIP Operational
90 days ago
99.96 % uptime
Today
Global Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Global Inference Operational
90 days ago
100.0 % uptime
Today
Regional Real Time Communication Operational
90 days ago
99.99 % uptime
Today
Japan - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Brazil - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
India - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US West - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Australia - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Singapore - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US Central - Real Time Communication Operational
90 days ago
99.97 % uptime
Today
South Africa - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
UAE - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Israel - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Real Time Communication Operational
90 days ago
99.96 % uptime
Today
Europe South - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US East - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Europe Central - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Regional TURN Operational
90 days ago
99.99 % uptime
Today
Brazil - TURN Operational
90 days ago
100.0 % uptime
Today
Japan - TURN Operational
90 days ago
100.0 % uptime
Today
US West - TURN Operational
90 days ago
100.0 % uptime
Today
India - TURN Operational
90 days ago
100.0 % uptime
Today
Australia - TURN Operational
90 days ago
100.0 % uptime
Today
Singapore - TURN Operational
90 days ago
100.0 % uptime
Today
US Central - TURN Operational
90 days ago
100.0 % uptime
Today
South Africa - TURN Operational
90 days ago
100.0 % uptime
Today
UAE - TURN Operational
90 days ago
100.0 % uptime
Today
Israel - TURN Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - TURN Operational
90 days ago
99.97 % uptime
Today
US East - TURN Operational
90 days ago
100.0 % uptime
Today
Europe Central - TURN Operational
90 days ago
100.0 % uptime
Today
United Kingdom - TURN Operational
90 days ago
100.0 % uptime
Today
Europe South - TURN Operational
90 days ago
100.0 % uptime
Today
Regional Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US West - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Brazil - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
India - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Japan - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Australia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Singapore - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
South Africa - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
UAE - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Israel - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US East - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe South - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Regional SIP Operational
90 days ago
99.99 % uptime
Today
US West - SIP Operational
90 days ago
99.99 % uptime
Today
US East - SIP Operational
90 days ago
99.99 % uptime
Today
India - SIP Operational
90 days ago
100.0 % uptime
Today
Brazil - SIP Operational
90 days ago
100.0 % uptime
Today
Australia - SIP Operational
90 days ago
100.0 % uptime
Today
Japan - SIP Operational
90 days ago
100.0 % uptime
Today
US Central - SIP Operational
90 days ago
99.97 % uptime
Today
Israel - SIP Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - SIP Operational
90 days ago
99.96 % uptime
Today
UAE - SIP Operational
90 days ago
100.0 % uptime
Today
South Africa - SIP Operational
90 days ago
100.0 % uptime
Today
Singapore - SIP Operational
90 days ago
100.0 % uptime
Today
Europe Central - SIP Operational
90 days ago
100.0 % uptime
Today
Europe South - SIP Operational
90 days ago
100.0 % uptime
Today
United Kingdom - SIP Operational
90 days ago
100.0 % uptime
Today
Regional Ingress Operational
90 days ago
99.99 % uptime
Today
US East - Ingress Operational
90 days ago
100.0 % uptime
Today
US West - Ingress Operational
90 days ago
100.0 % uptime
Today
Japan - Ingress Operational
90 days ago
100.0 % uptime
Today
Singapore - Ingress Operational
90 days ago
100.0 % uptime
Today
Australia - Ingress Operational
90 days ago
100.0 % uptime
Today
South Africa - Ingress Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Ingress Operational
90 days ago
99.96 % uptime
Today
India - Ingress Operational
90 days ago
100.0 % uptime
Today
Brazil - Ingress Operational
90 days ago
100.0 % uptime
Today
Israel - Ingress Operational
90 days ago
100.0 % uptime
Today
UAE - Ingress Operational
90 days ago
100.0 % uptime
Today
Europe South - Ingress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Ingress Operational
90 days ago
100.0 % uptime
Today
US Central - Ingress Operational
90 days ago
99.99 % uptime
Today
Europe Central - Ingress Operational
90 days ago
100.0 % uptime
Today
Regional Egress Operational
90 days ago
99.99 % uptime
Today
Japan - Egress Operational
90 days ago
100.0 % uptime
Today
US West - Egress Operational
90 days ago
100.0 % uptime
Today
US East - Egress Operational
90 days ago
100.0 % uptime
Today
Singapore - Egress Operational
90 days ago
100.0 % uptime
Today
India - Egress Operational
90 days ago
100.0 % uptime
Today
UAE - Egress Operational
90 days ago
100.0 % uptime
Today
Brazil - Egress Operational
90 days ago
100.0 % uptime
Today
South Africa - Egress Operational
90 days ago
100.0 % uptime
Today
US Central - Egress Operational
90 days ago
99.99 % uptime
Today
Saudi Arabia - Egress Operational
90 days ago
99.96 % uptime
Today
Israel - Egress Operational
90 days ago
100.0 % uptime
Today
Australia - Egress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Egress Operational
90 days ago
100.0 % uptime
Today
Europe Central - Egress Operational
90 days ago
100.0 % uptime
Today
Europe South - Egress Operational
90 days ago
100.0 % uptime
Today
Regional Cloud Agents Operational
90 days ago
100.0 % uptime
Today
US East - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Europe Central - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Regional Inference Operational
90 days ago
100.0 % uptime
Today
US East - Inference Operational
90 days ago
100.0 % uptime
Today
Australia - Inference Operational
90 days ago
100.0 % uptime
Today
Europe South - Inference Operational
90 days ago
100.0 % uptime
Today
Brazil - Inference Operational
90 days ago
100.0 % uptime
Today
South Africa - Inference Operational
90 days ago
100.0 % uptime
Today
Singapore - Inference Operational
90 days ago
100.0 % uptime
Today
US West - Inference Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Inference Operational
90 days ago
100.0 % uptime
Today
Israel - Inference Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Inference Operational
90 days ago
100.0 % uptime
Today
Europe Central - Inference Operational
90 days ago
100.0 % uptime
Today
US Central - Inference Operational
90 days ago
100.0 % uptime
Today
Japan - Inference Operational
90 days ago
100.0 % uptime
Today
UAE - Inference Operational
90 days ago
100.0 % uptime
Today
India - Inference Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Postmortem - Read details
Jan 10, 11:31 PST
Resolved - This incident has been resolved. It is our highest priority to understand the root cause and will share a full post mortem shortly
Jan 9, 02:24 PST
Update - We are continuing to investigate this issue. (SIP Global)
Jan 9, 02:24 PST
Update - We have mitigated the issue by rolling back a media service release that went out around the same time. The time of impact was about 07:41 - 10:01 UTC. (SIP Global)
Jan 9, 02:23 PST
Investigating - We are investigating customer reports regarding SIP outbound calls. Inbound calls are not affected. We'll provide more details soon. (SIP Global)
Jan 9, 02:00 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026
Resolved - Between 16:01 UTC and 16:05 UTC, ~9-10% of participants connecting to the US East region experienced disconnection/reconnection to the RTC service. Client SDKs automatically reconnect and the majority of affected users' access was restored by 16:05 UTC.

Cause
A code change from a new feature was the root cause of the issue.

The new feature is behind a flag which is disabled by default. But, changes to code to support the new feature affected an existing path that did not implement the feature flag, and triggered its use by some mobile phone clients.

Resolution
The deployment that caused the issue was rolled back. The erroneous code path is being fixed and more tests will be added to ensure that it exhibits expected behavior.

Jan 7, 08:00 PST
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.