Postmortem -
Read details
Jan 10, 11:31 PST
Resolved -
This incident has been resolved. It is our highest priority to understand the root cause and will share a full post mortem shortly
Jan 9, 02:24 PST
Update -
We are continuing to investigate this issue. (SIP Global)
Jan 9, 02:24 PST
Update -
We have mitigated the issue by rolling back a media service release that went out around the same time. The time of impact was about 07:41 - 10:01 UTC. (SIP Global)
Jan 9, 02:23 PST
Investigating -
We are investigating customer reports regarding SIP outbound calls. Inbound calls are not affected. We'll provide more details soon. (SIP Global)
Jan 9, 02:00 PST