All Systems Operational

Gem Web Application Operational
90 days ago
97.76 % uptime
Today
Gem Integrations Operational
90 days ago
99.76 % uptime
Today
Gem Extension Operational
90 days ago
99.59 % uptime
Today
Gem Scheduling Operational
90 days ago
99.69 % uptime
Today
Gem AI Operational
90 days ago
99.76 % uptime
Today
Gem API Operational
90 days ago
99.76 % uptime
Today
Gem Homepage Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Resolved - This incident is now resolved and service has been fully restored for impacted users. If you still have any issues loading Gem pages, please email support@gem.com for further investigation.
Jan 13, 14:01 PST
Investigating - We are currently investigating reports that Gem is not accessible from certain countries in the European Union and the United Kingdom. Users in these regions are experiencing infinite loading states when attempting to access the platform or use the browser extension - the services appear to load indefinitely without ever completing.
Our engineering team is actively investigating the root cause and working to restore full access as quickly as possible.

Jan 13, 02:16 PST
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.