We are currently experiencing a technical glitch affecting our Name Inquiry service. While transfers are still processing, you may notice a delay in transaction notifications. Our team is working to resolve this quickly. We apologize for the inconvenience.
Affected Services: Affected Markets: Nigeria
Jan 16, 2026 - 08:10 UTC
We are still experiencing a low success rate on MONO rail. Work is still ongoing to resolve this. We will continue to share more updates as we learn more. We apologize for the inconveniences experienced, and we appreciate your patience.
Affected Services: Affected Markets: Nigeria
Nov 24, 2025 - 15:57 UTC
Identified - Dear Valued Customer,
We are currently observing a disruption impacting our Collections Processing Rail. This issue originates from a third party provider. Customers may experience delays or interruptions in collection activities.
Our partner is actively investigating the cause and working toward a resolution.
We apologize for the inconvenience and will provide the next update as soon as more information is available.
Affected Services: Affected Markets: Nigeria
Nov 16, 2025 - 19:42 UTC
We are pleased to inform you that the issue affecting dynamic account generation has been resolved and this functionality is now fully operational.
Our team is continuing to work diligently with the service provider to resolve the issue with static account generation and we will provide an update as soon as we have more information.
Thank you for your continued patience and understanding.
Affected Services: Affected Markets: Ghana
Nov 13, 2025 - 07:02 UTC
Update - Dear Valued Customer,
Please note that the service disruption also affects our ability to generate dynamic account numbers for some customers in Ghana. Our team is working closely with the provider to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services: Affected Markets: Ghana
Nov 12, 2025 - 22:32 UTC
Identified - Dear Valued Customer,
We are experiencing a service disruption affecting our ability to generate static account numbers for some customers in Ghana.
This issue originates with a third-party provider, and our team is working closely with their engineers to implement a resolution as quickly as possible.
We apologize for the inconvenience this causes and appreciate your patience. We will provide an update as soon as we have more information.
Affected Services: Affected Markets: Ghana
Nov 07, 2025 - 06:23 UTC
We are currently experiencing a service disruption affecting card collections through one of our partner bank in Ghana. As an interim measure, transactions are now being processed through an alternative channel to ensure continuity.
Our team is actively working with the partner on a resolution and will keep you informed on the progress.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Affected Services: Affected Markets: Ghana
Oct 16, 2025 - 08:04 UTC
Investigating - We are still experiencing a service disruption affecting payout transactions. Our team is continuing to work closely with our provider to resolve the technical issue as quickly as possible.
We apologize for the ongoing inconvenience and will provide another update as soon as we have new information. Thank you for your continued patience.
We are currently experiencing a service disruption affecting payout transactions. This is due to a technical issue with our provider.
Our team is in direct contact with them and working urgently to resolve this. We apologize for the inconvenience and appreciate your patience as we work to restore full service.
This is Flutterwave's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Flutterwave Website
Operational
Flutterwave for Business
Operational
Flutterwave Sign-up
Operational
Flutterwave API
Operational
Dashboard
Operational
Virtual Cards
Operational
Settlements
Operational
Chargebacks
Operational
Bill Payments (Airtime)
Operational
Bill Payments (Cable TV)
Operational
Flutterwave Collections
Partial Outage
Checkout JS
Operational
Collections APIs
Partial Outage
Virtual Account Numbers
Operational
USSD Collections
Operational
Flutterwave Payouts
Operational
Payouts APIs
Operational
Flutterwave Store
Operational
Merchant Stores
Operational
Flutterwave Offline
Operational
Point of Sale - POS
Operational
Agency App
Operational
Remittance Products
Operational
SendApp
Operational
Swap
Operational
Tuition
Operational
Shared Services
Operational
Bank Verification Number (BVN)
Operational
OTP Services
Operational
SMS service
Operational
Servman
Operational
Integration Tester
Operational
Flutterwave Infrastructure
Operational
Windows Server Group
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2026
Unresolved incident: Issue with Name Inquiry Service (Nigeria).
Resolved -
We are pleased to inform you that the service disruption affecting certain mobile money collections in Burkina Faso has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ivory Coast
Jan 15, 22:05 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a service disruption affecting certain mobile money collections in Burkina Faso. This is due to a service downtime with our processing partner.
Our team is monitoring the situation closely as the provider works on a resolution. We apologize for the inconvenience.
Affected Services: Affected Markets: Ivory Coast
Jan 15, 12:17 UTC
Resolved -
We are pleased to inform you that the technical difficulties with our Pay with Bank Transfer service has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jan 15, 22:04 UTC
Identified -
Dear Valued Customer,
We are currently experiencing technical difficulties with our Pay with Bank Transfer service. You may encounter issues with name verification or delayed transaction notifications. Our team is working urgently to resolve this. We apologize for the inconvenience.
Affected Services: Affected Markets: Nigeria
Jan 15, 16:56 UTC
Resolved -
We are pleased to inform you that the service disruption affecting certain mobile money collections in Burkina Faso has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ivory Coast
Jan 13, 21:19 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a service disruption affecting certain mobile money collections in Burkina Faso. Our team is investigating the cause, and we are working to restore full service as quickly as possible.
We apologize for the inconvenience.
Affected Services: Affected Markets: Ivory Coast
Jan 13, 18:30 UTC
Resolved -
We are pleased to inform you that the service disruption affecting mobile money collections in Burkina Faso has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ivory Coast
Jan 11, 22:51 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a service disruption affecting mobile money collections in Burkina Faso. Our team is investigating the cause and working toward a resolution. We apologize for the inconvenience and will provide updates shortly.
Affected Services: Affected Markets: Ivory Coast
Jan 11, 20:17 UTC
Resolved -
We are pleased to inform you that the technical issue impacting collection services and dashboard visibility in East Africa (KE, RW, UG) has been successfully resolved.
We thank you for your patience and understanding.
Affected Services: Affected Markets: Uganda
Jan 11, 11:16 UTC
Identified -
Dear Valued Customer,
We are aware of a technical issue impacting collection services and dashboard visibility in East Africa (KE, RW, UG).
Our team is currently working to restore full service. We appreciate your understanding and will keep you posted on our progress.
Affected Services: Affected Markets: Uganda
Jan 11, 11:13 UTC
Resolved -
We are pleased to inform you that the issue impacting NGN payout transactions has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jan 9, 20:29 UTC
Identified -
Dear Valued Customer,
We are aware of an issue impacting NGN payout transactions. The matter has been escalated for immediate resolution. Thank you for your patience as we work to restore full service.
Affected Services: Affected Markets: Nigeria
Jan 9, 12:41 UTC
We are pleased to inform you that the technical issue affecting payment collections in Rwanda has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Rwanda
Jan 8, 11:04 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a technical issue affecting payment collections. Our team is working closely with our service provider to resolve this as quickly as possible.
We apologize for the inconvenience and will provide updates as soon as more information is available.
Affected Services: Affected Markets: Rwanda
Jan 8, 09:27 UTC
Resolved -
We are pleased to inform you that the service disruption affecting collections and payouts in Cameroon has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Cameroun
Jan 8, 09:27 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a service disruption affecting collections and payouts in Cameroon. Our technical team is working closely with our partner to resolve this as quickly as possible.
We apologize for the inconvenience and will provide further updates shortly.
Affected Services: Affected Markets: Cameroun
Jan 6, 19:42 UTC
Resolved -
We are pleased to inform you that the service disruption affecting collections and payouts in Cameroon has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Cameroun
Jan 8, 09:27 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a service disruption affecting collections and payouts in Cameroon. Our technical team is working closely with our partner to resolve this as quickly as possible.
We apologize for the inconvenience and will provide further updates shortly.
Affected Services: Affected Markets: Cameroun
Jan 6, 19:42 UTC
Resolved -
We are pleased to inform you that the technical issue preventing successful bank connections for some transactions has been successfully resolved.
We thank you for your patience and understanding.
Affected Services: Affected Markets: Ghana
Jan 7, 14:57 UTC
Identified -
Dear Valued Customer,
We are aware of a technical issue preventing successful bank connections for some transactions. We have escalated the matter and are monitoring the resolution closely. Thank you for your patience as we work to restore full service.
Affected Services: Affected Markets: Ghana
Jan 7, 11:56 UTC
Resolved -
We are pleased to inform you that the technical issue affecting payment collections and payouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Cameroun
Jan 6, 17:23 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a technical issue affecting payment collections and payouts. Our team is investigating the matter, and we will provide an update as soon as service is restored.
We apologize for the inconvenience and appreciate your patience.
Affected Services: Affected Markets: Cameroun
Jan 4, 21:14 UTC
Resolved -
We are pleased to inform you that the technical issue affecting payment collections and payouts has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Cameroun
Jan 6, 17:23 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a technical issue affecting payment collections and payouts. Our team is investigating the matter, and we will provide an update as soon as service is restored.
We apologize for the inconvenience and appreciate your patience.
Affected Services: Affected Markets: Cameroun
Jan 4, 21:14 UTC
Resolved -
We are pleased to inform you that the intermittent failures with our payment collection services in Rwanda has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Rwanda
Jan 6, 17:20 UTC
Identified -
Dear Valued Customer,
We are currently experiencing intermittent failures with our payment collection services in Rwanda. Our technical team is working to resolve this as a priority. We apologize for the inconvenience and will provide an update shortly.
Affected Services: Affected Markets: Rwanda
Jan 6, 13:59 UTC
Resolved -
We are pleased to inform you that the service disruption affecting specific mobile money collections in Burkina Faso has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ivory Coast
Jan 5, 19:57 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a service disruption affecting specific mobile money collections in Burkina Faso. Our team is investigating the cause, and we are working to restore full service as quickly as possible. We apologize for any inconvenience.
Affected Services: Affected Markets: Ivory Coast
Jan 5, 18:33 UTC
Resolved -
We are pleased to inform you that the service disruption affecting collection transactions in Ivory Coast has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Ivory Coast
Jan 5, 18:35 UTC
Identified -
Dear Valued Customer,
We are aware of a service disruption affecting collection transactions. The issue has been escalated for immediate resolution. Thank you for your patience as we work to restore full service.
Affected Services: Affected Markets: Ivory Coast
Jan 5, 14:04 UTC
Resolved -
We are pleased to inform you that the service disruption impacting some accounts name enquiry has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jan 4, 23:20 UTC
Identified -
Dear Valued Customer,
We are aware of a service disruption impacting some accounts name enquiry. Technical teams are engaged in restoring full service. Thank you for your patience as we work toward a resolution.
Affected Services: Affected Markets: Nigeria
Jan 4, 22:38 UTC
Resolved -
We are pleased to inform you that the service disruption affecting KES collections has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jan 3, 20:25 UTC
Identified -
Dear Valued Customer,
We are currently investigating a service disruption affecting KES collections. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Affected Services: Affected Markets: Kenya
Jan 3, 18:45 UTC
Resolved -
We are pleased to inform you that the service disruption affecting KES collections has been successfully resolved.
Thank you for your patience and understanding.
Affected Services: Affected Markets: Kenya
Jan 3, 20:25 UTC
Identified -
Dear Valued Customer,
We are currently investigating a service disruption affecting KES collections. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Affected Services: Affected Markets: Kenya
Jan 3, 18:45 UTC
Resolved -
We are pleased to inform you that the service disruption affecting NGN payout transactions has been successfully resolved.
We thank you for your patience and understanding.
Affected Services: Affected Markets: Nigeria
Jan 2, 22:16 UTC
Identified -
Dear Valued Customer,
We are currently experiencing a service disruption affecting NGN payout transactions. Our team is working closely with our technical partner to resolve this as quickly as possible.
We apologize for the inconvenience and will provide further updates shortly.
Affected Services: Affected Markets: Nigeria
Jan 2, 15:18 UTC