Identified - The issue has been identified and a fix is being implemented.
Apr 30, 2026 - 18:45 EDT
Apr 30, 2026 - 18:45 EDT
Investigating - axe Reports / Team Access displays "No Teams found," despite Teams being configured in axe Account. axe Reports version 2.3.2.
This issue is impacting all the SaaS customers, regardless of their server region, whether US or non-US.
Apr 30, 2026 - 17:33 EDT
This issue is impacting all the SaaS customers, regardless of their server region, whether US or non-US.
Apr 30, 2026 - 17:33 EDT
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.
Deque Log-In Service (US)
Operational
Deque University
Operational
Axe Devtools APIs Repository
Operational
Axe Devtools Pro Server
Operational
Axe Linter
Operational
Axe Reports (US)
Partial Outage
Axe Devtools Mobile
Operational
Axe Documentation Site
Operational
Deque File Transfer Service
Operational
Customer Support Help Center
Operational
Accessibility Services
Operational
Assessment Services - Auditor
Operational
Assessment Services - Monitor
Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
Operational
Axe Reports (AU)
Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
Operational
Axe Reports (EU)
Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly Patching: 1-5 PM ET May 30, 2026 13:00-17:00 EDT
We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Posted on Apr 28, 2026 - 10:33 EDT
Posted on Apr 28, 2026 - 10:33 EDT