Update - CloudSigma would like to inform you that all of the issues related to the API have been addressed, and now the WebApp should be functioning as expected.
Mar 07, 2026 - 13:12 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing degraded API performance. The WebApp remains accessible; however, some API requests may fail, and you may experience overall slowness in the panels. Certain operations, such as start, stop, or clone actions, may also be affected.

There is no impact on running virtual machines, drives, networking, or any other services.

Our team is actively working to resolve the issue. We apologize for any inconvenience this may cause.

Mar 07, 2026 - 12:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 2026 - 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Data Center maintenance of our infrastructure in the Dublin cloud location. During the maintenance, the Servecentric Data Centre facility will upgrade its Utility Supplies. The maintenance will last from 2026-01-23 to the end of 2026-03-26.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

Jan 23, 2026 00:00 - Mar 26, 2026 00:00 UTC
Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud Operational
90 days ago
100.0 % uptime
Today
Perth Cloud Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud Operational
90 days ago
100.0 % uptime
Today
Manila Cloud Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud Operational
90 days ago
100.0 % uptime
Today
Clark Cloud Operational
90 days ago
100.0 % uptime
Today
London Cloud Operational
90 days ago
100.0 % uptime
Today
Cairo cloud Operational
90 days ago
100.0 % uptime
Today
Izmir Cloud Operational
90 days ago
99.77 % uptime
Today
Monterrey Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[RUH] Object Storage Maintenance Mar 13, 2026 07:00 - Mar 15, 2026 07:00 UTC

CloudSigma would like to inform you that we are going to perform a scheduled Object Storage maintenance of our infrastructure in the Riyadh cloud location. During the maintenance, firmware upgrade of the Object Storage.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

Posted on Mar 07, 2026 - 03:24 UTC
Mar 8, 2026

No incidents reported today.

Mar 7, 2026

Unresolved incident: [MNL] API Degraded Performance.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 5, 21:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:20 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 5, 17:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:22 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.

Mar 5, 15:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 14:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Feb 26, 01:44 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 5, 12:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:24 UTC
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 5, 11:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 10:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Feb 26, 02:16 UTC
Mar 4, 2026
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 4, 20:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:27 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 4, 17:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Izmir cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:51 UTC
Completed - CloudSigma would like to inform you that the maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel), for about 15 minutes. Also, a brief interruption of the web interface occurred.

Mar 4, 15:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Feb 26, 01:40 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 4, 13:08 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Tokyo cloud location has been extended by 1 hour.

Thank you for your patience and understanding.

Mar 4, 11:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Feb 25, 22:02 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 4, 12:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:55 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 4, 12:07 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Honolulu cloud location has been extended by 1 hour.

Thank you for your patience and understanding.

Mar 4, 10:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Feb 26, 01:34 UTC
Mar 3, 2026
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 3, 23:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 22:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:25 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 3, 20:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 23:07 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 3, 15:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 14:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 23:05 UTC
Completed - Alpha3 Cloud would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 3, 10:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 10:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform an emergency maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 22:19 UTC
Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 3, 08:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Honolulu cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 19:28 UTC
Mar 2, 2026
Completed - CloudSigma would like to inform you that the Emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 2, 22:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 21:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Frankfurt cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 13:56 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 2, 20:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 12:27 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 2, 20:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 19:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Manila 2 cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 1, 22:46 UTC
Completed - CloudSigma would like to inform you that the Emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 2, 16:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Clark cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 2, 11:52 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Mar 2, 07:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Mar 1, 21:35 UTC
Mar 1, 2026
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) for the Zurich, Geneva, and Frankfurt cloud locations successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Mar 1, 17:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 23:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a software upgrade on their core device to ensure stability and optimal performance.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 21, 21:35 UTC
Feb 28, 2026
Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Perth cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 25, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 09:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 18, 02:47 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 30 minutes.

Feb 25, 15:17 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Honolulu cloud location will be extended by an additional 2 hours.
Feb 25, 14:18 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Honolulu cloud location will be extended by a total of 4 hours and 30 minutes.
Feb 25, 12:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 30 minutes. Also, a brief interruption of the web interface may occur.

Feb 18, 08:49 UTC
Feb 24, 2026
Completed - Alpha3 Cloud would like to inform you that the scheduled Network maintenance in our Washington DC cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 24, 13:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 09:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 16, 23:18 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Perth cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 24, 12:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 09:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 17, 01:51 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Düsseldorf cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Feb 24, 11:09 UTC
Update - CloudSigma would like to inform you that the scheduled hardware maintenance in our Düsseldorf cloud location will be extended by one hour.

Thank you for your patience and understanding.

Feb 24, 10:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 08:30 UTC
Scheduled - CloudSigma would like to inform you of a scheduled hardware maintenance in our Düsseldorf cloud location. The maintenance was originally planned for 19 February 2026 and has now been rescheduled to 24 February 2026. During this maintenance window, we will be replacing a faulty drive within our storage cluster.


IMPACT:

No impact on running virtual machines or overall cloud performance is expected during the maintenance.

Feb 18, 15:27 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Feb 24, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 09:02 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Feb 23, 18:32 UTC
Feb 23, 2026
Resolved - We would like to inform you that the emergency maintenance to resolve the underlying issue causing the API degraded performance has been completed successfully. After performing the relevant tests in the platform, we can confirm that the degraded performance we reported has been resolved.

Thank you very much for your patience.

Feb 23, 21:53 UTC
Update - We would like to inform you that we have scheduled an emergency maintenance to resolve the underlying issue causing the API degraded performance. The maintenance is scheduled for 2026-02-23 at 19:00 UTC.

We will inform you once the issue has been resolved and the maintenance has been completed.

Feb 23, 09:08 UTC
Update - CloudSigma would like to inform you that we are still working on the previously reported API performance degradation issue.

Once the solution is ready, we will schedule and announce a maintenance window to implement it and will notify customers in advance.

We will provide further updates as we make progress. Thank you for your patience and understanding.

Feb 20, 08:26 UTC
Update - CloudSigma would like to inform you that our team continues working on the previously reported API performance degradation issue.

We will provide further updates as progress is made. Thank you for your patience and understanding.

Feb 17, 21:42 UTC
Identified - CloudSigma would like to inform you that we have identified a hardware-related issue that is impacting the API performance. Our team is actively working to resolve the problem and restore full API functionality as soon as possible.

We will keep you updated on our progress, and thank you for your patience and understanding.

Feb 17, 15:03 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing degraded API performance. The WebApp remains accessible; however, some API requests may fail, and you may experience overall slowness in the panels. Certain operations, such as start, stop, or clone actions, may also be affected.

There is no impact on running virtual machines, drives, networking, or any other services.

Our team is actively working to resolve the issue. We apologize for any inconvenience this may cause.

Feb 17, 09:28 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.

Feb 23, 21:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform emergency maintenance on our API server in the Zurich cloud location. During the maintenance, we will resolve the underlying issue causing the API degraded performance that began on February 17.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 15 minutes. Also, a brief interruption of the web interface may occur.

Feb 23, 08:56 UTC
Completed - Alpha3 Cloud would like to inform you that the scheduled Network maintenance in our Washington DC cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 23, 14:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 09:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 15, 23:58 UTC
Feb 22, 2026

No incidents reported.