Monitoring - Some users on the new Clever iOS app are experiencing issues.
For districts experiencing an issue where users had to enter their district information and login again after returning directly to the Clever app from a resource, this has been resolved as of 3:30pm PDT 1/15. If your district is still experiencing this, reach out to Clever Support at support.clever.com.
For districts experiencing a login loop issue requiring users login multiple times, Clever has fixed the issue in the latest Clever iOS app, v6.0.8, and this update is available to download in the Apple App Store. Districts can follow these instructions to update the app: https://support.clever.com/s/articles/360024746971?language=en_US
For all other issues, please contact Clever Support through our Help Center: support.clever.com.
Jan 16, 2026 - 20:12 PST
Identified - Some users on the new Clever iOS app are experiencing issues.
For districts experiencing an issue where users had to enter their district information and login again after returning directly to the Clever app from a resource, this has been resolved as of 3:30pm PDT 1/15. If your district is still experiencing this, reach out to Clever Support at support.clever.com.
For districts experiencing a login loop issue requiring users login multiple times, Clever has fixed the issue in the latest Clever iOS app, v6.0.8, and estimate it to be available as an update on Apple by early next week. When this update is available, you can follow these instructions to update the app: https://support.clever.com/s/articles/360024746971?language=en_US
For all other issues, please contact Clever Support through our Help Center: support.clever.com.
Jan 16, 2026 - 14:19 PST
Update -
Clever is continuing to see some districts with SAML SSO display login failures with "Login with ADFS". We are still investigating the root cause.
Please contact support at support.clever.com if your district is configured to use ADFS with SAML logins and sees this error message, "No success code received from your SAML server", in your Access Logs.
We will provide updates as our team continues to make progress on this issue.
Jan 15, 08:09 PST
Investigating -
Clever is seeing some SAML login failures and is investigating the root cause, including whether there is any relation to ADFS as the IdP and outdated certificates. Please contact support at support.clever.com if you are experiencing widespread login issues across your district so our Engineering team can investigate further. We will provide updates as our team continues to make progress on this issue.
Jan 14, 08:25 PST
Resolved -
The login issue for some districts has been resolved. We apologize for any inconvenience this may have caused.
Jan 8, 06:21 PST
Monitoring -
Our Engineering Department has implemented a fix and it still closely monitoring the situation. For questions or concerns, please contact Clever Support at support.clever.com.
Thank you,
Jan 7, 11:13 PST
Investigating -
Clever is currently investigating an issue that is causing some districts to see an error message when users are trying to log into Clever. As soon as we have more information, we will update this status page. We apologize for the inconvenience.