All Systems Operational

Desk Operational
90 days ago
99.99 % uptime
Today
Blip Platform Operational
90 days ago
99.99 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Core Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Artificial Intelligence Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.99 % uptime
Today
Cloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Agendador Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Telegram Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
BlipChat Operational
90 days ago
100.0 % uptime
Today
Workplace Chat Operational
90 days ago
100.0 % uptime
Today
BusinessChat Operational
90 days ago
100.0 % uptime
Today
Skype Operational
90 days ago
100.0 % uptime
Today
E-mail Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Hosting Enterprise Operational
90 days ago
100.0 % uptime
Today
Bot Builder Operational
90 days ago
100.0 % uptime
Today
Bot Router Operational
90 days ago
100.0 % uptime
Today
Hosting Business Operational
90 days ago
100.0 % uptime
Today
Bot Builder Operational
90 days ago
100.0 % uptime
Today
Bot Router Operational
90 days ago
100.0 % uptime
Today
Packs Operational
90 days ago
100.0 % uptime
Today
Blip Go Personal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 8, 2026

No incidents reported today.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026
Resolved - This incident has been resolved.
Mar 1, 22:19 GMT-03:00
Investigating - We are currently experiencing low performance on BlipChat.

Impact:
Slowness when using Blip Chat.

Update:
Our support team is actively working on it.

Mar 1, 21:56 GMT-03:00
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
Resolved - The incident affecting contact search functionality in bots has been resolved.
The root cause was identified as high resource consumption in the search component.

After technical adjustments, performance indicators have remained within expected levels.

We will continue monitoring the platform to ensure ongoing stability.

Feb 23, 17:01 GMT-03:00
Monitoring - The environment experienced intermittent instability throughout the morning, impacting contact search functionality in bots.

At this time, the platform appears stable. We remain actively monitoring the environment to ensure sustained stability and will provide further updates if any relevant changes occur.

Feb 23, 12:07 GMT-03:00
Investigating - We continue to investigate the issue affecting contact search functionality in bots. Customers may still experience failures when accessing the contacts tab or attempting to send active messages via Desk.

Technical adjustments were previously applied; however, the behavior persists intermittently. Our engineering teams remain fully engaged, and the war room remains active as we continue to analyze the environment and define the next steps.

We will provide another update within 30 minutes or sooner if significant progress is made.

Feb 23, 11:30 GMT-03:00
Identified - We are still experiencing an ongoing issue affecting contact search functionality within bots. Customers may continue to face failures when accessing the contacts tab or attempting to send active messages through Desk.

An initial emergency deployment was performed; however, the issue persisted. A new redeployment is currently in progress, and our engineering team remains fully engaged.
We will provide a new update within 30 minutes or sooner if significant progress is made.

Feb 23, 11:00 GMT-03:00
Update - We are currently investigating an issue affecting contact search functionality within bots. Customers may experience failures when accessing the contacts tab or attempting to send active messages through Desk, as contact queries may not return results.

Our technical team is actively analyzing the situation and working to restore normal operations as quickly as possible. We will provide a new update within 30 minutes or sooner if significant progress is made.

Feb 23, 10:25 GMT-03:00
Investigating - We are currently investigating an issue affecting contact search functionality within bots. Customers may experience failures when accessing the contacts tab or attempting to send active messages through Desk, as contact queries may not return results.

Our technical team is actively analyzing the situation and working to restore normal operations as quickly as possible. We will provide a new update within 30 minutes or sooner if significant progress is made.

Feb 23, 10:19 GMT-03:00
Feb 22, 2026

No incidents reported.