Tips to get your falsely disabled Discord account back

By srnyx

During the time my Discord account was falsely disabled, I learned a lot about the best ways to get my account reactivated (which it eventually was), so I wanted to share them all with you :)

NOTE: This is ONLY if your account is FALSELY disabled. If you actually broke the Terms of Service/Community Guidelines, your chances are next to 0, and you shouldn't have broken the TOS/CG in the first place…

1. Check your email

1. You should’ve gotten an email explaining the reason (though sometimes vague) for your account being disabled. Make sure you understand this reason and get an idea as to why you may have been falsely disabled.
2. If you didn’t get an email, make sure you check your spam folder and your other email accounts. You may have been using a different email on your Discord account (this didn’t happen to me, and I’ve only heard of it happening to others, so I honestly don’t know what you could do here)

2. Support ticket

1. Open a support ticket (one!) under the Appeals & Age Update Requests category, briefly explaining the situation. If it's too long, they probably just won't read it.
2. It’s a good idea to discuss your activity on Discord, any accomplishments made on Discord, and if you have a reputation outside of Discord.
3. Your login for the ticket panel is different than your regular Discord account login. You may need to create an account. Just make sure you use the same email address as your Discord account!

3. Clyde/bot reply

1. You'll probably get a bot reply from Clyde. Just reply (once!) to the ticket asking for a human (be respectful).

4. Multiple tickets

1. Never open multiple tickets. This is the mistake almost everyone makes, and it will make your situation worse. If you do, just close the latest ones you've made (if possible) or reply saying you mistakenly made multiple.
2. Watch your single original ticket to ensure it's always in the queue. If it says there's been activity lately, but there really hasn't (I assume this means it's been opened/viewed, but they just ignored it), or if it's closed without comment, reply to the ticket again.
3. Be patient; don't keep replying, as it'll just keep sending your ticket to the end of the queue.

5. Connections

1. If you have any connections with Discord staff, obviously, talk to them. If not, try asking other people that you have connections with if they do. Just ask anyone big on Discord / in the community.
2. Make sure to provide anyone who can help with your ticket ID
3. IMPORTANT: Don't ask random people; they won't help you. Only ask people you know.

6. Social media outreach

1. Try posting on X and other platforms, mentioning Discord and Discord Support (although neither can actually do anything, it just brings more attention to your situation). This isn't confirmed to do anything, though, and you'd probably need a lot of attention to actually be noticed. If you know anyone with a large following, try asking them to boost your post(s) (remember, DON'T ask random people; it's annoying, and they won't help you!)
2. Don’t post on r/discordapp about your account. They don’t allow you to post support-related stuff, which involves disabled accounts.

7. Respect

1. Don't be jerks or just generally unpleasant to the human support agents. You'd be lucky to even get a reply from them, so they, especially the ones that do reply, don't deserve any hate <3
2. The more respectful you are to them, the more likely they'll respect you and actually want to help you.

Let me know on X if you've got any other tips or advice I could add to this, or if anything seems incorrect!