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  1. Santa Rosa Water crew member doing electrical work on the UV treatment apparatus
  2. Aerial view of Santa Rosa Water team at Laguna Treatment Plant
  3. Aerial photo of Laguna Treatment Plant among green fields
  4. Aerial view of settling tanks at Laguna Treatment Plant
  5. Photo of children and Santa Rosa Water employees next to a creek
  6. Aerial view of water tanks in Santa Rosa neighborhood
  7. Santa Rosa Water crew members at work in the community
  8. Aerial view of water tank
  9. Aerial view of Laguna Treatment Plant
  10. Path next to creek
  1. 1 Santa Rosa Water crew member doing electrical work on the UV treatment apparatus
  2. 2 Aerial view of Santa Rosa Water team at Laguna Treatment Plant
  3. 3 Aerial photo of Laguna Treatment Plant among green fields
  4. 4 Aerial view of settling tanks at Laguna Treatment Plant
  5. 5 Photo of children and Santa Rosa Water employees next to a creek
  6. 6 Aerial view of water tanks in Santa Rosa neighborhood
  7. 7 Santa Rosa Water crew members at work in the community
  8. 8 Aerial view of water tank
  9. 9 Aerial view of Laguna Treatment Plant
  10. 10 Path next to creek
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  1. City Water News

  2. View all news and city updates

  1. 2026 News Flash_WUE Awards

    Congratulations to Our 2026 Water-Use Efficiency Award Winners!

    This year’s Water-Use Efficiency Award winners were honored at the May 12 City Council meeting for their commitment to reducing water usage through landscaping and high-efficiency water fixtures, and we appreciate their thoughtful actions and hard work! Learn About the Winners
  2. 2025 Water Quality Report

    Now Available: 2025 Water Quality Report

    Santa Rosa's 2025 Water Quality Report is now available! The Report, published June 2026, outlines Santa Rosa Water's commitment to providing safe, high-quality drinking water that meets or exceeds all federal and state drinking water standards. View the Report
  3. Now Hiring

    Now Hiring

    Now accepting applications for multiple positions in the Water Department. Read on...
  4. 2025_WS Expo

    Check Out the WaterSmart Expo on June 17!

    Come down to Old Courthouse Square on June 17 for the WaterSmart Expo, 5 to 8:30 p.m. during the Wednesday Night Market. Get free water-saving devices, learn about WaterSmart landscaping and rebates, and discover hands-on water-saving tips for your home. Read on...
  5. 2026 News Flash_Thriving through Summer

    WaterSmart Webinar: Thriving Through Summer

    Join us for a 30-minute Zoom webinar to learn strategies for debris management, water conservation, and summer pruning that support fire safety and ecological health. Keep your garden thriving this summer! Read on...
  6. 2026 News Flash_Water Awareness Month

    It’s Water Awareness Month — Here’s How to Celebrate

    With summer on the way and gardens blooming, there are plenty of ways to celebrate water efficiency this month. Join our team on the Eco-Friendly Garden Tour, check out the WaterSmart Center for tips and rebates, and more. Celebrate our water with us! Celebrate
  7. City Works 2025

    Celebrate Public Works Week at the SR City Works Festival on May 20

    This free, family-friendly event is your all-access pass to explore Santa Rosa’s public works — from water systems to road repair, and everything in between. Climb aboard construction equipment, participate in a scavenger hunt, and more! Learn More
  8. People in native garden with low-water-use plants

    Join Us For the 2026 Eco-Friendly Garden Tour!

    Explore beautiful, low-water-use gardens and learn best practices for creating sustainable landscapes by visiting gardens throughout Sonoma and Marin Counties on a self-guided tour. Registration required. Register Today
  9. 2026 News Flash_Earth Day Cleanups

    Celebrate Earth Day at Our Creek Cleanups

    Before you head over to Courthouse Square on April 25 for our Earth Day festival, join our team and your community at one of three creek cleanups. Stop by Santa Rosa Creek, Roseland Creek, or Brush Creek to celebrate our planet and keep our waters clean! Register Today
  10. Volunteers preparing plants to be planted on the Lower Colgan Creek Restoration Area

    Colgan Creek Volunteer Planting Day: April 18, 2026

    Join Santa Rosa Water and the Laguna de Santa Rosa Foundation on April 18 for a volunteer planting day on Phase 3 of the Lower Colgan Creek Restoration Project! Participate in a decades-long project and help plant more than 9,000 new native plants. Sign Up
  11. NF_Lower Colgan Creek POTY

    Lower Colgan Creek Phase 3 Awarded Environmental Project of the Year

    Recognized for its outstanding environmental stewardship and community benefit, the Lower Colgan Creek Restoration Phase 3 project has been honored by the APWA Northern California Chapter. Environmental Project of the Year
  12. Blue background with graphics of toilet and dye tabs and text reading &#34Dye Tab Challenge&#34

    Take the Dye Tab Challenge!

    Toilet leaks can waste hundreds of gallons of water per day. Request free dye tabs from Santa Rosa to check your toilet for leaks, then share your results before March 31 and be entered to win a $25 gift card! Learn More
  13. Group of volunteers at Earth Day Festival 2024

    Volunteer for Earth Day at Courthouse Square 2026

    Volunteers make Santa Rosa's Earth Day at Courthouse Square festival possible! Volunteers receive an event t-shirt and a reusable stainless steel water bottle. Interested in volunteering for Earth Day? Fill out our volunteer form today. Apply Today
  14. Split image; image of creek on left side and image of creek cleanup crew on right side

    First and Third Saturday Creek Cleanups

    Join our team of Creek Stewards and members of your community on the first and third Saturdays of every month for a creek cleanup! Upcoming dates: May 2, May 16. Registration required. Read on...
  15. Image of Santa Rosa Water crew members on the job

    Thanks to Our Team for Preventing Water Loss!

    Each year, our teams inspect 100 to 200 miles of water service lines and maintain 600+ miles of water pipe to prevent water loss. In the past decade, these crews have saved 430 million gallons of drinking water! Learn more about water loss prevention. Learn More
  16. 2026 News Flash_ED Sponsors and Vendors

    Sign Up to Be an Earth Day Sponsor or Vendor

    Santa Rosa's 2026 Earth Day at Courthouse Square is the perfect opportunity to connect with your community and promote your organization or business to 4,500+ attendees. Send in an application to be an event sponsor or vendor today. Learn More
  17. People at a public counter. One providing customer service the other filing out paperwork.

    New Public Counter Hours

    To maintain public counter hours on Fridays, the City will be open for service every other Friday at City Hall, City Hall Annex, and Municipal Service Center South. View Counter Hours...
  18. Image of person sitting at desk holding credit card and using laptop

    New Water Bill Credit and Debit Card Fee — Avoid Fees with ACH (eCheck)

    Starting Jan. 6, 2026, Santa Rosa Water will charge a transaction fee for all credit and debit card payments. To avoid transaction fees, update your payment to ACH (eCheck). Additional Info...
  19. Earth Day Call for Talent

    Apply Today to Perform at Earth Day 2026

    Get on stage at Santa Rosa's Earth Day festival! Apply by Jan. 16, 2026, to be considered to perform at Santa Rosa's annual Earth Day festival in 2026. Applicants will be screened by a Review Panel and selected following the application closing period. Additional Info...
  20. Picture of toilet with gift bow on it, next to all-caps text reading &#34Apply now&#34

    Gift Yourself a FREE High-Efficiency Toilet

    Santa Rosa Water customers: apply today to get FREE toilets and other water-efficient fixtures installed in your home! Supply is limited — apply today. Renters welcome to apply with homeowner permission Apply Today...
  21. WaterRecsNF (1)

    It's Time to Turn Off Your Irrigation

    With rainy season underway, many of your plants are likely in their slow-growth or dormant stage. Make sure to turn off all irrigation systems to save money and water. Additional Info...
  22. Well Aware

    The Well Aware Toolkit Is Here — Start Saving Water Now!

    Check out the Well Aware Toolkit — a new, interactive resource from the Sonoma County Groundwater Sustainability Agencies (GSAs) designed to help you make smart, well-informed decisions about groundwater use on your property. Read on...
  23. Volunteers preparing plants to be planted on the Lower Colgan Creek Restoration Area

    Colgan Creek Volunteer Planting Day: April 18, 2026

    Join Santa Rosa Water and the Laguna de Santa Rosa Foundation on April 18 for a volunteer planting day on Phase 3 of the Lower Colgan Creek Restoration Project! Participate in a decades-long project and help plant more than 9,000 new native plants.
  24. Holiday Safety NF

    Thanksgiving Cooking Safety and Grease Disposal with Santa Rosa Fire and Water

    As we prepare for a fun and safe Thanksgiving holiday, the Santa Rosa Fire Department and Santa Rosa Water have some friendly kitchen reminders to ensure your holiday goes smoothly. Read on...
  25. 10.21.25 Workshop

    WaterSmart Workshop: Ready for Rain

    Attend our Ready for Rain Zoom webinar on Nov. 4 from 5:30 to 6 p.m. with Master Gardener Jennifer Roberts to learn what to prune, plant, and mulch this fall to support soil health, capture rainfall, and more this winter. Spanish interpretation available. Additional Info...
  26. Picture of Santa Rosa Water technician standing in front of work truck

    Santa Rosa Water to Celebrate Team for California Water Professionals Appreciation Week, Oct. 4-12

    Santa Rosa Water is proud to take a moment and highlight the essential role of our team of water professionals and local public water agencies in providing water and wastewater services. Read on...
  27. NF_APWA Award 2025

    Two City Employees Honored with APWA Staff of the Year Award

    The City of Santa Rosa is proud to announce that Camron Macdonald and Shawn Moore have been recognized by the American Public Works Association (APWA) Northern California Chapter with Staff Person of the Year Awards in their respective fields. APWA Staff of the Year Award...
  28. FEMA Preliminary Maps_News Flash (1)

    Virtual Community Meeting on FEMA Flood Mapping, Sept. 10 at 6 p.m.

    Join Santa Rosa water, FEMA, and the National Flood Insurance Program for a virtual community meeting addressing FEMA's preliminary flood risk maps for the Santa Rosa Creek Watershed. The meeting will take place on Zoom at 6 p.m. on Sept. 10. Learn More
  29. Creek Week 2025

    Celebrate Creek Week With Santa Rosa Water, Sept. 20 to 26!

    It's here! Join our teams for a nature walk, tours of the storm water system underneath Downtown Santa Rosa, and our biggest creek cleanup of the year, plus more! There will be a range of activities for all ages. Registration for all events is required. Learn More
  30. RRWA and Sonoma Water High School Video Contest

    WATCH: Sonoma County High Schoolers Highlight the Importance of Careers in Water

    The Russian River Watershed Association and Sonoma Water's 2025 High School Video Contest winners put together some sparkling videos highlighting careers in water and aiming to inspire community awareness around local water issues. Read on...
  31. 7.29.25 News Flash_Beneath the Surface Workshop

    Regional Groundwater Sustainability Community Meeting & Workshop

    Join regional Groundwater Sustainability Agencies on Aug. 21 for Beneath the Surface: 10 Years of Local Groundwater Basin Stewardship, a community meeting and resource workshop. Learn about the past decade of work to build groundwater sustainability. Additional Info...
  32. Image of garden transformation with logos for Master Gardeners and Santa Rosa Water

    WaterSmart Workshop: Right Plant, Right Place

    Attend our Zoom webinar with Master Gardener Linda King to learn about the central principles for selecting the perfect plants for your dream garden, how to know what to plant where, and how to avoid common pitfalls. Spanish interpretation available. Additional Info...
  33. FEMA Preliminary Maps_News Flash (1)

    FEMA Releases Preliminary Flood Maps for Santa Rosa Creek Watershed

    FEMA’s preliminary maps show new high-risk flood zones, known as Special Flood Hazard Areas (SFHAs). Property owners can check if they’re affected. A 90-day public appeal period is expected in winter 2025-26. A community meeting is scheduled for Sept. 10. Read on...
  34. Creek Protector Adventure Day

    Family Creek Activity: Creek Protector Adventure Day, July 24

    Spend a morning on Santa Rosa Creek with your family on July 24 from 9 a.m. to noon. Learn regional natural history, look for birds and wildlife, create art in nature, and observe conservation projects on the creek. This event is for ages 5+. Additional Info...
  35. Blue graphic with Text "EPIC Photo Contest" with graphics around text of EPIC decals

    Enter E.P.I.C. Photo Scavenger Hunt for a Chance to Win

    The City of Santa Rosa's EPIC Campaign in Roseland has a scavenger hunt for you! Take photos of EPIC decals, post them on social media, and be entered to win a Rail Bike Tour or Kayak Tour. Contest runs through 7/9/25. Additional Info...
  36. 2025_Whitewater Rodeo

    Join Us for the 2025 Whitewater Rodeo on June 7!

    Join our Creek Stewardship team on Prince Memorial Greenway for the 2025 Whitewater Rodeo! Build a toy boat and race it down the shallow rapids to get plenty of laughs and prizes. This event is for ages 5 and up. Registration required. Learn More & Register
  37. WUE Awards 2025

    Congratulations to the 2025 Water-Use Efficiency Award Winners!

    This year’s Water-Use Efficiency Award winners were honored at the May 13 City Council meeting for their commitment to reducing water usage through landscaping and high-efficiency water fixtures, and we appreciate their thoughtful actions and hard work! Read on...
  38. Left side: picture of people picking up trash. Right side: picture of booth at Earth Day festival.

    The City of Santa Rosa Thanks You for a Wonderful Earth Day!

    From community cleanups to the City’s annual Earth Day festival, the Santa Rosa community showed up to connect with neighbors, protect our environment, and celebrate the Earth. Read on...
  39. News Flash

    Come Out for Santa Rosa's Earth Day at Courthouse Square Festival on April 26

    Join us for our Earth Day Festival on Saturday, April 26, from noon to 4 p.m. at Old Courthouse Square in Downtown Santa Rosa. Expect fun activities, live performing arts, great food, and inspiring exhibits that raise environmental awareness. Additional Info...
  40. EPIC News Flash

    EPIC Trash Pilot Program Launching with Earth Day Community Cleanup in Roseland

    The City of Santa Rosa is launching the new EPIC Outreach Campaign, aimed at reducing trash in our streets and storm drains that flow directly into local creeks. The campaign launches with a community cleanup in Roseland on Earth Day, April 22. Read on...
  41. Split image; left half shows water tank on hill, right half shows SRW worker doing maintenance

    April 1, 2025: Public Hearing on Proposed 5-Year Water and Wastewater Rate Increases

    Santa Rosa Water is proposing annual water and wastewater rate increases from 2025 to 2029 to ensure a safe and reliable water future. A public hearing will take place on April 1 at the Santa Rosa City Council to discuss proposed rate increases. Learn More...
  42. News Flash_CM Project Update

    City Manager’s Project Update: Hardening Water Infrastructure Against Natural Disasters

    The Generator Upgrade Project, a multiyear effort to bolster the reliability and resiliency of our water and sewer pump stations during emergencies, is well underway and on track for completion in June 2025. Read on...
  43. Logo for North Bay Zero Waste Week

    North Bay Zero Waste Week Activities and Events

    North Bay Zero Waste Week is a great opportunity to attend public education events and activities focused on reducing, reusing, recycling, repurposing, composting, and mindful use and consumption. Read on...
  44. Picture of creek with Santa Rosa Water logo and text reading "Santa Rosa Water Thanks You!"

    Santa Rosa Water Thanks You for Your Incredible Support and Creek Stewardship During Creek Week 2024

    The Santa Rosa Water team extends a big thank you to all the members of the community who came out to our 2024 Creek Week events and encourages everyone to continue to keep creek stewardship front of mind beyond the yearly festivities. Read on...
  45. Picture of Flannery Banks with her 2024 Award

    City's Flannery Banks Earns Staff of the Year Award from the American Public Works Association

    The American Public Works Association of Northern California has awarded Santa Rosa Storm Water & Creeks Assistant Engineer Flannery Banks Staff of the Year – Water Resources. This title is awarded to those who exemplify best practices in public works. Read on...
  46. Image of map of Carissa Ave. with superimposed text "Water Main Break | Boil Water Notice"

    CANCELLATION: Boil Water Notice for Water Main Break on Carissa Ave. Off Summerfield Rd.

    On 8/11/24 a Cancellation of the Boil Water Notice was issued for the affected areas as a result of a water main break on the morning of 08/09/24 on Carissa Ave. off Summerfield Rd. resulting in a boil water noticing. Read on...
  47. Split image; left half shows kids standing by creek, right shows laminated animal track ID sheet

    Join Us July 25 from 9 a.m. to Noon for Our Streamside Creek Protector Adventure Day!

    Bring your kids ages 5 and up to Santa Rosa Creek to learn how to be a Creek Protector! You’ll explore the wonders of the plant world, create some nature art, do a scavenger hunt, and much more while exploring restored habitat along the creek. Register Today!
  48. Blue background with "July Smart Irrigation Month" written in darker blue

    July Is Smart Irrigation Month! Check Out Tips and Resources for Maintaining a WaterSmart Yard

    Check out irrigation schedules for summer, landscaping tips, watering recommendations, and rebates and incentives that can help save water and money. Learn More!
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  1. Things to do

June 2026

S M T W T F S
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  1. Thu, Jun 18

    Board of Public Utilities
  2. Sat, Jun 20

    Creek Cleanup on the Greenway
View Full Calendar
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  1. To Do_Toilets

    Get Free Water-Efficient Toilets and Water-Saving Devices

    Santa Rosa Water customers: fill out the prequalification form to see if you qualify. Apply Today...
  2. Image of plant with purple flowers in a black plastic pot with &#34WaterSmart Plant&#34 label

    Refresh Your Garden With the WaterSmart Plant Picker

    Fall is the time for planting! Check out the WaterSmart Plant Picker, and other tips and tricks, to refresh your yard this upcoming season. Learn More
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Water Billing and Payments

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  4. Back Page of the Utility Statement (PDF)
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Rate Information

  1. Current Rate Sheet (PDF)
  2. Dedicated Irrigation Rate Explanation (PDF)
  3. Water and Wastewater Service Charges and Rates Resolution No. RES-2025-050 (PDF)
  4. Explanation of Charges
  5. City-Wide Average Usage (PDF)
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Water Engineering Resources

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  2. Demand Fees
  3. Water Meters
  4. Engineering Development Services
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