Patience above! What a week this have been! Five days of at-work shenanigans left Urs Truly with little time for anything but work and sleep, worse luck. Hopefully the madness abates to allow more meaningful activities like blogging and basic hygiene. On Tuesday I drove 45 minutes to the MESA office only to realize I forgot the portable laptop at home. Oh the horror. I could have kicked myself; I did this once before and vowed ‘never again’ and here it is. I remembered from last time I can drive home, pick up the damned thing, and be back to work in 90 minutes, provided there is no shooting on the highway 101 and The Boss (contacted by text) moves the 8AM appointment. The consequence is the ninety minutes I usually use to get ready for the day didn’t happen, and I’ve been running behind ever since all week
The new schedule program made its debut on Wednesday, 1 April; I wonder if The Overlord’s picked April Fool’s Day on purpose. The transition from the old system to the new had more bugs than a slum apartment and the texts and teams messages from various workers howling for help resembled an orchestra of scorched cats. I told my patients don’t be surprised if someone later calls them to say the appointments I made for them are double booked and must be redone. Oh the pain.
About the same time someone tried to break into the PHX office (possibly an ex staff member) so the keys to the building and the office were changed – without telling the staff. Overnight no one could get in. I happened to ‘break in’ because someone forgot to close the door tight (that ain’t good). I discovered four sets of new keys were put through the receptionist window onto the desk, in the room the is locked by one of the old keys.*. The next days were spent trying to deduce which keys go to what, and getting them to various staff somehow. It was further complicated when we realized thems who changed the locks mislabeled the key sets, leaving some of us locked outside like Henry waiting for Gregory’s pardon.
It is an ill wind that blows nobody good. Not only did I figure out which keys go to what, I happened to find the long lost keys to the two mail boxes. The Boss mentioned the other day she was probably going to have to call The Post Office and explain the situation and get new keys or locks. When I opened the boxes, the contents resembled Fibber McGee’s closet and came out no prettier, but at least everything is out and piled high as Fafner’s hoard in the receptionist room, which now locked with its key hanging in a secret spot.** Rummaging around looking for lost keys I found two laptops, maybe the ones that went a-missing when the staff member quit. I got a big brownie points for sorting the keys and opening the mail boxes, and locating these laptops. The Boss wanted to know if I wanted the vacant post of receptionist. I almost said yes given it is how I am spending my days this week.
By Friday the new schedule is setting down some, although Rx renewals and phone/portal messages are still coming into the old system, so I have to periodically return to it. I hope in time thems in charge will figure out how to get all work into the new system, and carry over all appointments as well.
Meanwhile I am Key Master and Post Master, in charge of making sure no one is locked out and the mailboxes are emptied on a regular basis. After all this is why I went to medical school and practiced medicine for thirty years.
*A few times someone has had to crawl onto the shelf through the window and get down without damaging the keyboard or femurs to open the door from within. I was clever and used a long stick to slowly obtain all keys through the window. I am learning.
**Yes I told my Boss where. There was a part of me that thought not to tell until heavily bribed.














