System Validation FAQ

FAQ - System Validation Results

How do the tests work?

• The tests are performed between your system and an ECPI server located in Richmond, VA.

• The tests are browser-based and non-intrusive. No files are required to be installed. Nothing is permanently stored on your system. Your system validation results are not saved.

• This site uses JavaScript, PHP, HTML, and CSS to determine and display the results.

• The network test will transmit around 60 MB of data each time it is started. Results may vary with each start, due to the point-in-time nature of the test.

• You may need to run the network test multiple times to get a better understanding of your overall connectivity status.

• Although results from this site should be similar to other network speed testing sites, only your Internet Service Provider (ISP) can provide you with a guaranteed accurate connectivity report.

Which web browsers are supported?

• ECPI University supports the following web browsers:

Browser Type: Version:
• Google Chrome 122+
• Mozilla Firefox 123+
• Microsoft Edge 121+
• Apple Safari 16+
• Respondus Lockdown Browser

• Google Chrome usually works best for ECPI websites.

How do I update my web browser? Update Browser External Link

Where can I download Google Chrome? Download Chrome External Link
Where can I download Mozilla Firefox? Download Firefox External Link
Where can I download Microsoft Edge? Download Edge External Link
Where can I download Respondus Lockdown Browser? Download Respondus LDB External Link

What are the browser requirements for Canvas? Canvas Requirements External Link

Why do I need to enable cookies?

• Cookies are small text files which web servers can place on your computer when you visit their website.

• Cookies are typically used to help websites remember that you've logged in, or sometimes to store your personal preferences for that website.

• A lot of ECPI University websites require that cookies are enabled for their functionality to work.

How do I enable cookies? Enable Cookies External Link

Which operating systems are supported?

• ECPI University supports the following operating system:

OS Type: Versions:
• Microsoft Windows 10 & 11

• All Business, Criminal Justice, Engineering, Health Sciences, and Information Technology degree programs use 3rd-party software that requires a Windows-based computer.

• Android, ChromeOS (Chromebook), iOS (iPad/iPhone), macOS, and Unix/Linux operating systems are not fully supported.

How do I update my operating system? Update Operating System External Link

What are the system hardware requirements?

• Depending on which degree program you choose to study, your system will have different hardware requirements.

• ECPI University requires the following minimum hardware specifications:

Engineering and Information Technology Degree Programs
Specification: Minimum Requirement:
• Number of vCPUs 8 vCPUs
• Installed Memory (RAM) 16 GB RAM
• Free Disk Space (Storage) 256 GB (SSD Drive)
• Installed Webcam Built-in or USB
• Available Ethernet Port Built-in

All Other Degree Programs
Specification: Minimum Requirement:
• Number of vCPUs 4 vCPUs
• Installed Memory (RAM) 8 GB RAM
• Free Disk Space (Storage) 256 GB (SSD Drive)
• Installed Webcam Built-in or USB
• Available Ethernet Port Built-in

• A Core is a physical subsection of a processing chip (CPU). A Virtual CPU (vCPU) is also known as a Logical Core (or Logical Processor).

• Most Intel chips support a feature called hyper-threading, which essentially splits a single physical core into two logical cores (vCPUs). Newer AMD chips also support a similar feature.

• Due to the web-based nature of the tests, your browser will only report the number of logical cores, as it is unaware of the number of physical cores installed on your system.

• For example, an Intel chip with hyper-threading enabled and 4 cores will report 8 vCPUs as the CPU Count.

What is hyper-threading? Hyperthreading External Link

What are the network requirements?

• ECPI University requires a stable internet connection with at least 10 Mbps available download speed and 3 Mbps available upload speed.

Download Speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since the majority of online activity, like loading web pages or streaming videos, consists of downloads. Download speed is measured in megabits per second (Mbps).

Upload Speed is how fast you send data from you to others. Uploading is necessary for sending big files via email, or in using audio/video chat to talk to someone else online (since you have to send your audio/video feed to them). Upload speed is measured in megabits per second (Mbps).

Latency is the measurement of time that data takes to arrive at a particular destination. It is measured either one-way (time from source to destination) or as the Round-Trip Time (RTT) of requests and their corresponding replies from source to destination plus destination back to source. Latency is almost always measured using ping.

Ping is the reaction time of your connection. It is how fast you get a response after you've sent out a request. A fast ping means a more responsive connection, especially in applications where timing is important (like audio/video chat). Ping is measured in milliseconds (ms).

Jitter is the variation in the time delay between receiving requests. It is the fluctuation of latency over time. Jitter is typically caused by poor connectivity, network congestion, or route changes. Audio and video chat are especially affected by high jitter latency, resulting in garbled speech or missed content.

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