Full Day Interactive Workshop Covering:<\/strong>
\u2022 Main Operational Challenges
\u2022 Building Hybrid and WFH Checklists
\u2022 Interactive Exercises<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Hybrid\/WFH Training<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”]<\/p>\n
Formal training in the core areas of Hybrid and WFH operational management and initially delivered as live sessions in one hour bursts per day per topic – or as directed by our client. Content can be consolidated into e-learning and micro-learning with the ability to test and be accredited.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Full Operational Support Services<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”]<\/p>\n
Regular support for Managers. This can be based on a weekly 60 minute session augmented with an extra hour for \u2018in the moment\u2019 questions\/advice via email\/text – or as directed by our client. Full Operational Support Services can be purchased in 3 month blocks.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”people-engagement” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”30px||30px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Red Hat Display|700|||||||” text_text_color=”#303c64″ text_font_size=”40px” text_line_height=”48px” text_font_size_tablet=”40px” text_font_size_phone=”28px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”48px” text_line_height_phone=”38px” text_line_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n
People, Engagement & Behavioural Services<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Attract, recruit, lead and motivate effectively, supporting and developing the mental and physical well being of your home and hybrid workers. What does it take to make it all work?<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
What makes a homeworker?<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\u201cHow do we make smart selections for recruiting effective people\u201d<\/strong><\/p>\nA full day workshop covering:
\n\u2022 The art of attraction
\n\u2022 The 7 key psychological skills for homeworking
\n\u2022 Developing forensic skills for eliciting high quality information content
\n\u2022 Key psychological skills – what are they?
\n\u2022 How do we evidence these skills?
\n\u2022 Recognising patterns to support decision-making in recruitment
\n\u2022 Verbal and non-verbal communication
\n\u2022 High quality listening: what do we filter for?
\n\u2022 High quality questioning: effectively eliciting information[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Motivate and Improve<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
\u201cGetting the most from our homeworkers\u201d<\/strong><\/p>\nA full day workshop covering:
\u2022 Relationship, relationship, relationship
\u2022 Working with E-motion (energy and motivation)
\u2022 The importance of contracting Content
\u2022 Developing goals: task and relationship
\u2022 Psychological contracting (making \u2018how we work together well\u2019 explicit)
\u2022 Coaching with emotion: face-to-face and e-coaching
\u2022 Energy management for self and others: tools to enhance self-observation to support self-regulation strategies<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Sensory Skill Training<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
A full day workshop covering key skills for homeworkers:<\/p>\n
Managing the self<\/strong><\/p>\n\u2022 Motivation: kick starting, understanding counter productive responses and change
\u2022 Emotions: they help and can hinder functioning so learning to work with them will help your mental and emotional health and influence higher productivity and happiness
\u2022 Organising: the importance of structure
\u2022 Needs: we will carry out a needs analysis to increase levels of self-understanding which in turn will support health and functioning<\/p>\n
Managing others<\/strong><\/p>\n\u2022 Communications and working with emotions:
\u2022 Increasing sensory acuity specifically verbal\/auditory to enhance listening
\u2022 Listen and understand filters to support high level listening<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”leadership” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#63d5f8″ custom_padding=”30px||30px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Red Hat Display|700|||||||” text_text_color=”#303c64″ text_font_size=”40px” text_line_height=”48px” text_font_size_tablet=”40px” text_font_size_phone=”28px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”48px” text_line_height_phone=”38px” text_line_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n
Leadership<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Coaching and mentoring for Leaders and individuals identified as Future Leaders who could benefit from additional support in hybrid\/WFH environments\u00a0 \u00a0\u00a0<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Effective Leadership in a Hybrid\/WFH Environment<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
How to adapt and develop skills for a hybrid environment to be a resilient leader that others want to follow
<\/strong><\/p>\n\u2022 The importance of culture, expectations and agreements
\u2022 Focus and prioritisation
\u2022 Participation and inclusion
\u2022 Warning signs and actions
\u2022 Navigating challenges \u2013 toxicity, isolation, disparities, trust and issue resolution
\u2022 Leading, assessing and developing \u2013 finding your future stars, leaders and successors
\u2022 Flexibility, change and experimentation<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”30px||30px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/spacialworking.com\/wp-content\/uploads\/2024\/12\/Services-3.png” title_text=”Services-3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|40px||40px|false|true” custom_padding_tablet=”|40px||40px|false|true” custom_padding_phone=”|0px||0px|false|true” custom_padding_last_edited=”on|phone” custom_css_main_element=”display: flex;||flex-direction: column;||justify-content: center;” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#4269dc” header_2_font_size=”40px” header_2_line_height=”48px” header_2_font_size_tablet=”40px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”48px” header_2_line_height_phone=”30px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
When it comes to optimising hybrid working, organisations must focus above all on cost, productivity, culture and engagement<\/h2>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”market-studies” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#68d388″ custom_margin=”||||true” custom_padding=”30px||30px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Red Hat Display|700|||||||” text_text_color=”#303c64″ text_font_size=”40px” text_line_height=”48px” text_font_size_tablet=”40px” text_font_size_phone=”28px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”48px” text_line_height_phone=”38px” text_line_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n
Market Studies<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” width=”70%” global_colors_info=”{}”]<\/p>\n
Research and strategy-based services for exploring the future potential for your workplace and your workspace:<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Marketplace Surveys<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Each WFH Marketplace Surveys solicits the views of 100 contact centre managers about burning current issues.<\/p>\n
Partnership\/sponsorship opportunities are available.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font_size=”30px” header_2_line_height=”36px” header_2_font_size_tablet=”30px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”36px” header_2_line_height_phone=”28px” header_2_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Workplace Surveys<\/h2>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]WFH Workplace Surveys are internally-focused, collecting opinions and feedback from your people on a range of issues from Employee Engagement to Homeworking, Mental Health and Flexible Working. For example, what are employees looking to get out of home\/hybrid working? Especially in terms of where they work, how they work, relationship with the business. What are your business managers looking to get out of home\/hybrid working? And what challenges are they facing?[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Hybrid Working ConsultancyOur ServicesWhether you are looking to optimise existing hybrid working strategies and resources or close an office and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":101,"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":1976,"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/pages\/14\/revisions\/1976"}],"wp:attachment":[{"href":"https:\/\/spacialworking.com\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}