SAM Live DJ Login Issue
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 2026 - 18:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 27, 2026 - 14:28 UTC
Update - We are continuing to investigate this issue.
Mar 27, 2026 - 09:30 UTC
Investigating - We want to inform you that some clients are currently experiencing difficulties logging into SAM Broadcaster Live DJ using credentials that successfully authenticate in SAM Cloud. While the SAM Cloud web interface is accessible and credentials are valid, attempts to log in via Live DJ return an “Invalid Name or Password” error.

Our development team is actively investigating the issue and taking all necessary steps to restore full authentication functionality as quickly as possible. While a confirmed timeline for resolution is not yet available, restoring access is being treated as a high-priority matter and will be resolved promptly.

Clients affected by this issue may continue to log in to SAM Cloud successfully.

We understand the inconvenience this may cause and sincerely appreciate your patience while we work to resolve the issue. Updates will be provided as soon as a resolution is implemented.
Mar 27, 2026 - 09:26 UTC
Uptime over the past 90 days. View historical uptime.
SAM Cloud User Interface Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Streaming Partial Outage
90 days ago
94.91 % uptime
Today
SAM Cloud Login Services Partial Outage
90 days ago
99.56 % uptime
Today
SAM Cloud Players and Widgets Operational
90 days ago
100.0 % uptime
Today
SAM Cloud DJ Management Partial Outage
90 days ago
99.56 % uptime
Today
SAM Broadcaster Pro Operational
90 days ago
100.0 % uptime
Today
SAM Cloud Subscriptions and Payments Processing Operational
90 days ago
95.3 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2026

No incidents reported today.

Mar 27, 2026
Spacial.com Website Unavailable
Resolved - This incident has been resolved.
Mar 27, 20:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 18:12 UTC
Update - We are continuing to investigate this issue.
Mar 26, 14:25 UTC
Investigating - We want to inform you that the Spacial website (https://spacial.com) is currently inaccessible. Attempts to access the site may result in a timeout error across multiple browsers. This issue is affecting clients and internal teams who are trying to access product information, purchase options, and support resources.

Our development team is actively investigating the issue and taking all necessary steps to restore website access as quickly as possible. While a confirmed timeline for resolution is not yet available, restoring full availability is a high-priority matter and will be resolved promptly.

In the meantime, to access support pages and knowledgebase articles, please use the following link: https://support.spacial.com

We understand the inconvenience this may cause and sincerely appreciate your patience while we work to resolve the issue. Updates will be provided as soon as the website is fully accessible.
Mar 26, 14:19 UTC
Cleverbridge data synchronization issue
Resolved - This incident has been resolved.
Mar 27, 13:02 UTC
Investigating - We are investigating an issue where subscription and payment status data is intermittently not synchronizing properly with our payment gateway partner (Cleverbridge).
This issue may cause certain client who have properly made payments, to have their stations be falsely suspended in the system, which will cause streaming to stop.
If this is a symptom you are experiencing, please open a support ticket at support@spacial.com and our team will reinstate your account.
More information to come.
Aug 27, 15:27 UTC
Mar 26, 2026
Partial System Outage Affecting Multiple Services
Resolved - This incident has been resolved.
Mar 26, 12:15 UTC
Investigating - We want to inform you that we are currently experiencing a system outage affecting the following services:

Email templates
Station updates
Billing services
Some streaming services

At this time, some clients are experiencing service disruptions and will remain affected until the outage is fully resolved. Other clients may not experience any interruption, and their services will continue operating normally.

Our team is actively working to restore full functionality as quickly as possible. We understand the inconvenience this may cause and sincerely appreciate your patience while we resolve the issue.
We will continue to provide updates and notify you as soon as services are fully restored.
Mar 13, 10:49 UTC
Spacial.com Website Unavailable
Resolved - This incident has been resolved.
Mar 26, 12:11 UTC
Investigating - We want to inform you that the Spacial website (https://spacial.com) is currently inaccessible. Attempts to access the site may result in a timeout error (ERR_CONNECTION_TIMED_OUT) across multiple browsers. This issue is affecting clients and internal teams who are trying to access product information, purchase options, and support resources.

Our development team is actively investigating the issue and taking all necessary steps to restore website access as quickly as possible. While a confirmed timeline for resolution is not yet available, restoring full availability is a high-priority matter and will be resolved promptly.
We understand the inconvenience this may cause and sincerely appreciate your patience while we work to resolve the issue. Updates will be provided as soon as the website is fully accessible.
Mar 26, 08:10 UTC
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

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