SoundBetter Privacy Policy

Effective date: April 6, 2026

Thanks for visiting SoundBetter, a service provided by SoundBetter Inc. (“SoundBetter”, “we”, “us”, or “our”). SoundBetter is committed to treating the information of our users with respect and sensitivity. We want to transparently explain how and why we gather, store, share and use your personal data - as well as outline the controls and choices you have around when and how you choose to share your personal data. This Privacy Policy (“Policy”) aims to explain what we mean in further detail below.

1. About this Policy

This Policy sets out the essential details relating to your personal data relationship with SoundBetter. The Policy applies to all SoundBetter services and any associated services (referred to as the “Service”). The terms governing your use of the Service are defined in our Terms of Use  (the “Terms of Use”).

From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.

The aim of this Policy is to:

  • Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
  • Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the Service; and
  • Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

We hope this helps you to understand our privacy commitments to you. For information on how to contact us if you ever have any questions or concerns, please see the section “Contact Us” below. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the Service.

2. Your Rights and Preferences

The General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. As available and except as limited under applicable law, the rights afforded to individuals are:

  • Right of access - the right to be informed of, and request access to, the personal data we process about you;
  • Right to rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete;
  • Right to erasure - the right to request that we delete your personal data;
  • Right to restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data;
  • Right to object - the right, at any time, to object to us processing your personal data on grounds relating to your particular situation;
  • the right to object to your personal data being processed for direct marketing purposes;
  • Right to data portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and
  • Right not to be subject to automated decision-making - the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

In addition to the rights above, you always have the following choices regarding promotional communications and notifications:

  • Promotional Communications - you may opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us at any time. If you opt out from promotional communications, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

If you have any questions about your privacy, your rights, or how to exercise them, please see the “Contact us” section below for information on how to contact us. If you have concerns around our processing of your personal data, we hope you will continue to work with us to resolve them.

2A. California Privacy Rights (CCPA/CPRA)

This section applies to California residents to the extent SoundBetter collects and processes “personal information” as defined by the California Consumer Privacy Act, as amended (“CCPA/CPRA”).

Your California Rights.  Subject to applicable law and certain exceptions, you may have the right to:

  • Right to Know/Access:  request the categories and specific pieces of personal information we collected about you, including the categories of sources, the business or commercial purposes for collection, and the categories of third parties with whom we disclose personal information.
  • Right to Delete:  request deletion of personal information we collected from you (subject to legal and permitted retention exceptions, such as security, fraud prevention, and compliance with law).
  • Right to Correct:  request correction of inaccurate personal information we maintain about you.
  • Right to Opt Out of Sale/Sharing:  opt out of the “sale” or “sharing” of personal information as those terms are defined under CCPA/CPRA (if applicable).
  • Right to Non-Discrimination:  we will not discriminate against you for exercising your privacy rights.

How to Exercise Your California Rights.
 Email us at privacy@soundbetter.com  with the subject line “CCPA Request” . We will take reasonable steps to verify your identity before responding. Authorized agents may submit requests on your behalf if they provide appropriate documentation. We generally respond within 45 days , and may extend this period as permitted by law.


Notice of Sale or Sharing of Personal Information (California Residents)

SoundBetter does not sell personal information for monetary compensation.

However, under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CPRA”), certain uses of cookies, pixels, analytics, and advertising technologies may be considered a “sale” or “sharing” of personal information, including where information is disclosed to third parties for cross-context behavioral advertising or analytics.

Categories of Information That May Be Disclosed via Tracking Technologies

Depending on your interaction with the Service, we or our partners may collect or receive:

  • Identifiers (such as device identifiers, cookie IDs, and IP address)
  • Internet or network activity information (such as page views, interaction events, and browsing behavior)
  • Commercial interaction data (such as product page views, purchase interactions, or engagement with listings)
  • Approximate location data inferred from IP address

Categories of Third Parties Receiving Information

This information may be disclosed to third parties such as:

  • Analytics providers (e.g., Google Analytics or similar services)
  • Advertising and marketing partners (e.g., Meta, Google Ads, or similar platforms)
  • Fraud prevention and security vendors
  • Infrastructure and performance monitoring providers

Business and Commercial Purposes for Disclosure

These disclosures are used to:

  • Measure Service performance
  • Understand user engagement
  • Improve platform functionality
  • Deliver relevant marketing or attribution analytics
  • Detect fraud and security risks

Your Right to Opt Out of Sale or Sharing

California residents have the right to opt out of the sale or sharing of personal information.

You may exercise this right by:

  • Using the cookie and tracking preference controls available through our cookie consent banner; or
  • Contacting us at privacy@soundbetter.com with the subject line “Do Not Sell or Share My Personal Information.”

If you opt out, we will disable non-essential cookies and tracking technologies that constitute sale or sharing under applicable law, except where necessary to provide core Service functionality or comply with legal obligations.

We honor browser-based opt-out signals, including Global Privacy Control (GPC) signals, where legally required.

Sensitive Personal Information

SoundBetter does not use or disclose sensitive personal information for purposes that would require providing a “Limit Use of Sensitive Personal Information” right under CPRA. Sensitive personal information is used only to:

  • Provide and secure the Service
  • Process payments via payment providers
  • Perform identity verification where required
  • Prevent fraud and ensure platform integrity
  • Comply with legal obligations

Categories of Personal Information We Collect and Disclose (General)

Depending on how you use the Service, we may collect and disclose:

  • Identifiers (e.g., name, email, account identifiers, IP address)
  • Commercial information (e.g., purchase history, transaction records)
  • Internet or other electronic network activity information (e.g., interactions with the Service, device and usage data)
  • Audio/visual or similar information (e.g., profile photos or other content you choose to provide)
  • Professional or employment-related information (e.g., information you provide in your profile or provider application)
  • Sensitive personal information as described above

For more detail on categories, sources, purposes, and sharing, see Sections 3, 4, and 5 of this Privacy Policy.

3. Information We Collect About You

Data you provide to us relating to your account (collectively, “User Data”)

Categories of Personal Data

Description of Category

User Registration Data

You will be required to provide certain required personal data to create an account, such as your name and email address.

User Profile Data

You have the option to provide us other information about yourself to personalize and enhance your experience on our Service, such as a profile photo, biography, industry credentials (e.g., IPI/CAE), address, website, audio samples, URLs to your SoundCloud or Allmusic profile, etc.

Premium Provider User Data

If you apply to be a Premium Provider, you may be required to provide your driver license or another type of identification to verify your identity.

Data we collect through your use of our Service

Categories of Personal Data

Description of Category

Usage Data

This is the personal data that is collected about you when you’re accessing and/or using the Service, including:

  • User Generated Data - When you share content using our Service or use our communication features, we collect any personal data included in that content or communication.
  • Technical Data - Information that your browser automatically sends whenever you use the Service. Technical Data includes your Internet Protocol (“IP”) address, browser type and settings, the date and time of your request, and how you interacted with the Service.
  • Cookie Data - Information from cookies stored on your device. Please see the “Cookies” section below to learn more about how we use cookies.
  • Referral Program Data - If you were referred by another user or through a third party partner or otherwise is a part of our referral program, we will have data about your participation in the program.

Payment and Purchase Data

Our payment processors collect your payment information such as your name and credit card information when you engage in purchasing goods and services from other users or if you are applying for or paying for a premium subscription to our Service.

Research, Surveys, and Contest Data

When you complete any forms, participate in research, respond to a survey or questionnaire, or participate in a contest or sweepstakes, we collect the personal data you provide.

Data we about you we receive from other sources

We collect personal data about you from various third parties. These third party sources vary over time and include the following:

Categories of Third Party Sources

Description of Category

Authentication Partners

If you register for or log into our Service using third party credentials (e.g. Facebook) or Spotify credentials, we will import your information from such third parties or Spotify to help create your account with us.

Avatar Provider

If you are a registered Gravatar user, your global unique avatar may appear in your account.

Customer Management Partner

We may obtain certain data about your public presence, such as your Twitter handles and Facebook URL, as well as location data base on your IP address from our customer management partners to allow us to personalize your experience on the Service and also verify you are a real person.

4. Use of Personal Data

When you use or interact with the Service, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data (identified in Section 3) used for these purposes:

Description of why we process your personal data (“processing purpose”)

Legal basis for processing purpose

Categories of personal data used for the processing purpose

To provide and personalize the Service.

  • Performance of a contract
  • Legitimate interest
  • Consent

User Data

Usage Data

Payment and Purchase Data

To understand, diagnose, troubleshoot, and fix issues with the Service.

  • Performance of a contract
  • Legitimate interest

User Data

Usage Data

To evaluate and develop new features, technologies, and improvements to the Service.

  • Legitimate interest
  • Consent

User Data

Usage Data

To vet potential Premium Providers.

  • Performance of a contract
  • Legitimate interest
  • Consent

User Data

For marketing, promotion, and advertising purposes.

  • Legitimate interest
  • Consent

User Data

Usage Data

To comply with legal obligations and law enforcement.

  • Compliance with legal obligations
  • Legitimate interest

User Data

Usage Data

Payment and Purchase Data

Research, Surveys, and Contest Data

To fulfill contractual obligations with third parties, for example licensing agreements and to take appropriate action with respect to reports of intellectual property infringement and inappropriate content.

  • Legitimate interest

User Data

Usage Data

Payment and Purchase Data

To establish, exercise, or defend legal claims.

  • Legitimate interest

User Data

Usage Data

Payment and Purchase Data

Research, Surveys, and Contest Data

To conduct business planning, reporting, and forecasting.

  • Legitimate interest

User Data

Usage Data

Payment and Purchase Data

Research, Surveys, and Contest Data

To process your payment.

  • Performance of a contract
  • Compliance with legal obligations

User Data

Usage Data

Payment and Purchase Data

To detect fraud, including fraudulent payments and fraudulent use of the Service.

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interest

User Data

Usage Data

Payment and Purchase Data

Research, Surveys, and Contest Data

To conduct research, contests, surveys, and sweepstakes.

  • Performance of a contract
  • Legitimate interest
  • Consent

User Data

Usage Data

Research, Surveys, and Contest Data

5. Sharing of Personal Data

We may share or disclose your personal data under the following circumstances, or as otherwise described in this Policy:

  • By you, with your consent or at your direction. When you interact with other parties on our service you may be sharing your personal data. When you share information or content via the Service, you should think carefully about what you are sharing. Additionally, if you specifically consent to certain uses of your personal data, we may use your personal data in a manner consistent with that consent.
  • Service Providers. To assist us in meeting business operations needs and to perform certain services and functions: providers of hosting, email communication and customer support services, analytics, marketing, advertising (for more details on the third parties that place cookies through the Service, please see Section 6 below). Pursuant to our instructions, these parties will access, process or store personal data in the course of performing their duties to us.
  • Marketing Partners. We may share personal data with certain marketing and advertising partners to serve you marketing communications about the Service.
  • Within the Spotify group of companies. We will share your personal data with our parent company Spotify and affiliates to carry out our daily business operations and to enable us to maintain and provide the Service to you.
  • Business Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your personal data and other information may be transferred to a successor or affiliate as part of that transaction along with other assets.
  • Legal Requirements. We will share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to a valid legal process, such as a search warrant, a court order, or a subpoena. We also will also share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.

6. Cookies

The Service uses cookies to operate and administer the Service, gather certain Usage Data, and make it easier for you to use the Service during future visits.

A “cookie” is a piece of information sent to your browser by a website you visit. By choosing to use our Service after having been notified of our use of cookies in the ways described in this Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use.

The Service uses the following technologies:

  • Strictly Necessary Cookies: Used to provide Users with the Service and to use some of their features, such as the ability to log-in and access to secure areas. These cookies are served by us and are essential for using and navigating the Service. Without these cookies, basic functions of our Service would not work. Because these cookies are strictly necessary to deliver the Service, you cannot refuse them.
  • Analytics/Performance Cookies: Used to better understand the behavior of the Users on our Service and improve our Service accordingly, for example by making sure Users are finding what they need easily.

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Services and you may not be able to benefit from the full functionality of the Service. If you access the Service on your mobile device, you may not be able to control tracking technologies through the settings. Further information on cookies is available at www.allaboutcookies.org .

Where required by applicable law, including the CPRA, we provide users with controls to opt out of non-essential cookies and tracking technologies that may be considered a “sale” or “sharing” of personal information.

7. Links

Please note that this Policy only applies to the Services. When using the Services, you may find links to other websites not operated or controlled by us (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Policy. By providing these links we do not imply that we endorse or have reviewed these Third Party Sites. Please contact any Third Party Sites directly for information on their privacy practices and policies.

8. Security

We use appropriate technical and organizational safeguards to help us protect the security, integrity and confidentiality of data stored on our systems that are designed to protect against unauthorized access, loss, misuse or alteration.

Your password protects your user account, so we encourage you to use a strong password that is unique to your SoundBetter account, never share your password with anyone, limit access to your computer and browser, and log out after having used the Service. Access to your data and account activity is restricted to those providing required credentials and who have a need for access, such as our system administrators, support staff or contractors that help us provide the Service.

9. Retention and Deletion

We keep your personal data only as long as necessary to provide you with the Service and for legitimate and essential business purposes, making data-driven business decisions about new features and offerings, such as maintaining the performance of the Service, complying with our legal obligations, and resolving disputes. We keep some of your personal data, such as your user data and user content, for as long as you are a user of the Service or have an account with us.

If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

  • If there is an unresolved issue relating to your account, such as an unresolved claim or dispute, we will retain the necessary personal data until the issue is resolved;
  • Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, such as certain financial transaction history, we will retain the necessary personal data for the necessary period; and/or,
  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

10. Transfer to Other Countries

SoundBetter may share your personal data globally with its parent company and affiliated companies in order to carry out the activities specified in this Policy. SoundBetter may also subcontract processing to, or share your personal data with, third parties located in countries other than your country. Therefore, your personal data may be processed by us in the country where it was collected as well as other countries, including the United States, where laws regarding data protection may be less stringent than the laws in your country. In such instances SoundBetter will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organisational measures are in place.

11. Protecting Children’s Privacy

The Service is not designed nor intended for use by children under the age majority. We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not use the Service, and do not provide any personal data to us. If we learn that we have collected the personal data of a child under the Age Limit, we will take reasonable steps to delete the personal data. This may require us to delete the SoundBetter account for that child.

12. Changes to this Policy

When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending you an email. Please check back here periodically or contact us at the address listed at the end of this Policy if you have questions about our Policy.

13. Contact Us

The Service is owned and operated by SoundBetter Inc. If you have any questions or with respect to this Policy, please email us at privacy@soundbetter.com or write to us at:

SoundBetter Inc.

SoundBetter, 1901 Avenue of the Stars, Suite 200

Los Angeles, CA 90067 USA

Storefront Privacy Addendum

This Addendum explains how SoundBetter processes personal information in connection with Storefront functionality hosted at my.soundbetter.com  and related Storefront services.

This Storefront Privacy Addendum (“Addendum”) supplements the SoundBetter Privacy Policy (the “Privacy Policy”) and applies to Storefront functionality hosted at my.soundbetter.com and related Storefront services.

Terms not defined in this Addendum have the meanings given in the Privacy Policy. If there is any conflict between this Addendum and the Privacy Policy, this Addendum controls with respect to Storefront-specific processing.

1. Scope of Storefront Services

Storefront functionality allows Users to create digital storefronts and sell Digital Goods and Storefront Services directly to Buyers.

Storefront Sellers act as independent merchants of record for Storefront purchases. SoundBetter provides platform hosting, delivery infrastructure, and payment facilitation.

2. Additional Information We Collect for Storefront

In addition to information described elsewhere in this Privacy Policy, SoundBetter may collect and process the following Storefront-specific information:

Buyer Transaction Information

• Buyer name and contact details
• Purchase history
• Order records
• Product delivery logs
• Refund and dispute records

Seller Account and Verification Information

When operating a Storefront, Sellers may be required to provide or allow Stripe to collect:

• Legal identity and business verification data
• Tax and VAT registration data
• Banking or payout account details
• Business contact information

Digital Delivery and Access Activity

We may collect and store information relating to:

• File download activity
• Access timestamps
• Purchase delivery confirmation
• Fraud or abuse monitoring data

3. Sharing Information with Storefront Sellers

When you purchase products or services from a Storefront, SoundBetter may share limited personal information with the applicable Storefront Seller, including:

- Buyer's name (as provided at checkout)

- Buyer's email address

- Order details: product purchased, date, order number

- Purchase amount (excluding payment processing fees and SoundBetter Commission) - General location (country/region) for tax purposes

- Communications sent through SoundBetter messaging system

Storefront Sellers may use this information only for:

• Order fulfillment
• Customer support
• Legal or tax compliance

Storefront Sellers are prohibited from using Buyer data for marketing or resale without consent.

Information Sellers do not receive:  Sellers do not receive your full payment card details (including card number or CVV), your SoundBetter password, or your purchase history from other Sellers. Sellers also do not receive information unrelated to the specific Storefront Transaction, except as you choose to share with the Seller.

3.1 Concerns About Seller Data Practices

Storefront Sellers are independent data controllers and are responsible for their own handling of Buyer personal information.

If you believe a Storefront Seller has misused your personal information, you should first contact the Seller using the contact information in your purchase confirmation. You may also report the issue to SoundBetter at privacy@soundbetter.com or abuse@soundbetter.com. SoundBetter may investigate reported violations and may take action under its policies, including restricting or removing Sellers, but SoundBetter cannot directly control a Seller’s data processing outside the Platform.

4. Stripe Payment Processing and Seller Verification

Storefront payments are processed using Stripe Connect. Stripe may independently collect, process, and store personal information, including identity verification and financial account information, in accordance with Stripe’s privacy policy.

SoundBetter does not control Stripe’s independent data processing activities.

5. Tax and Regulatory Compliance Processing

SoundBetter may process transaction data to support:

• Tax calculation services
• Seller VAT or tax reporting obligations
• Legal and regulatory compliance
• Fraud and chargeback prevention

6. Digital Content Hosting and Delivery

SoundBetter hosts Digital Goods uploaded by Sellers. We process data relating to digital delivery and file access to:

• Confirm delivery
• Prevent fraud
• Comply with consumer protection requirements

7. Data Retention for Storefront Transactions

SoundBetter retains Storefront-related personal information for the following periods unless a longer retention period is required by law or necessary to resolve disputes or enforce agreements:

• Transaction records, including order records, refunds, disputes, and related logs: up to 7 years.

• Digital delivery and download or access logs: up to 2 years.

• EU/UK digital content withdrawal consent records (where applicable): 7 years, as described in Section 11.

After applicable retention periods expire, personal information is deleted or anonymized where feasible. Retention periods may vary depending on applicable law.

8. Merchant of Record Transparency

Storefront Sellers operate as independent merchants of record for Storefront purchases. SoundBetter processes personal data to operate the marketplace but is not responsible for seller business practices or customer support decisions.

8. Data Controller Roles and Responsibilities

Understanding who controls your data:

SoundBetter as Data Controller:

SoundBetter is the data controller for personal information we collect and process to:

- Operate the Storefront platform

- Process transactions and calculate Commissions

- Prevent fraud and maintain platform security

- Provide customer support for platform issues

- Analyze platform usage and performance

For these purposes, contact us at: privacy@soundbetter.com

Storefront Sellers as Independent Data Controllers:

Each Storefront Seller is an independent data controller for Buyer personal

information they receive in connection with their sales. Sellers are solely

responsible for:

- How they use, store, and protect Buyer data

- Providing privacy notices to Buyers

- Honoring Buyer data subject rights (access, deletion, correction, etc.)

- Complying with data protection laws in their jurisdiction

For privacy questions about a Seller's practices, contact the Seller directly

using the contact information in your purchase confirmation.

Stripe as Independent Data Controller:

Stripe independently collects and processes payment information and Seller

identity verification data as described in Stripe's Privacy Policy:

https://stripe.com/privacy

SoundBetter does not control Stripe's data practices. For questions about

Stripe's use of your data, contact Stripe directly.

What This Means for Your Privacy Rights:

- To exercise rights regarding SoundBetter's use of your data (transaction

  records, download logs, platform activity): Contact privacy@soundbetter.com

- To exercise rights regarding a Seller's use of your data (customer support

  communications, product support): Contact the Seller directly

- To exercise rights regarding Stripe's use of your data: Contact Stripe directly

SoundBetter cannot directly fulfill requests for data controlled by Sellers or Stripe. We may take enforcement action under our policies if we learn of misuse.

9. Cookies and Tracking in Storefront

Storefront functionality may use cookies and tracking technologies to:

• Maintain checkout sessions
• Authenticate purchases
• Confirm digital content delivery
• Prevent fraudulent activity
• Analyze Storefront performance

These cookies may include:

• Session authentication cookies
• Payment workflow cookies
• Fraud detection cookies
• Usage analytics cookies

Users may control cookies through browser settings, though disabling certain cookies may limit Storefront functionality.

See the Cookies section for additional details.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, your California privacy rights and how to exercise them are described in Section 2A (California Privacy Rights (CCPA/CPRA))  of the SoundBetter Privacy Policy.

Storefront transactions may involve analytics, fraud prevention, and marketing technologies described in Section 2A of the SoundBetter Privacy Policy.

For Storefront-specific examples of personal information collected and disclosed, see Sections 2–6  of this Addendum (including information shared with Storefront Sellers and information processed in connection with Storefront Transactions).

11. EU/UK Digital Content Withdrawal Right Waivers

For purchases by EU and UK residents, we collect and store specific consents

required under EU Consumer Rights Directive and UK Consumer Rights Act.

What We Collect at Checkout:

When EU/UK Buyers purchase Digital Goods, we collect and store:

- Express consent to immediate download/access (withdrawal right waiver)

- Acknowledgment of loss of withdrawal right upon download

- Timestamp of consent

- IP address at time of consent

- Full text of consent language presented to the Buyer

- Browser and device information

Why We Collect This:

- To comply with EU/UK consumer protection law requirements

- To demonstrate valid waiver of 14-day withdrawal right

- To defend against invalid withdrawal claims

- To provide proof of consent if disputed

Retention:

Consent records are retained for 7 years to demonstrate legal compliance.

Accessing Your Consent Records:

EU/UK Buyers can request copies of consent records associated with their

purchases by contacting: privacy@soundbetter.com

This consent logging applies only to Digital Goods sold through Storefront.

For Storefront Services, different consent requirements may apply.

12. International Data Transfers to Storefront Sellers

Storefront Sellers may be located in different countries. When you purchase from a Storefront Seller, the personal information shared with that Seller (as described in Section 3) may be transferred to and processed in the Seller’s location.

Data protection laws in the Seller’s location may differ from those in your country. Storefront Sellers are responsible for complying with applicable privacy and data protection laws relating to their handling of Buyer information.

Seller location information may be displayed on Storefront pages to help Buyers understand where Sellers operate.

13. Updates to This Addendum

We may update this Addendum from time to time. When we make material changes, we will update the effective date and provide notice as required by law. Continued use of Storefront services constitutes acceptance of the updated Addendum.

14. Contact Information

For questions about this Storefront Privacy Addendum or SoundBetter’s privacy practices:

Email:  privacy@soundbetter.com
 Mail: SoundBetter Inc.
Attention: Privacy / Storefront
1901 Avenue of the Stars, Suite 200
Los Angeles, CA 90067 USA