FAQs<\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” custom_padding_tablet=”0px||30px||false|false” custom_padding_phone=”0px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text module_class=”checkpoint-list” _builder_version=”4.27.4″ _module_preset=”default” header_4_font_size=”28px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” header_4_font_size_tablet=”28px” header_4_font_size_phone=”20px” header_4_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Service and Management Questions<\/h4>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#1e2a38″ open_toggle_background_color=”#f5edde” closed_toggle_background_color=”#FFFFFF” toggle_icon=”||fa||900″ icon_color=”#475b72″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#222222″ toggle_font=”Segoe UI Bold|700|||||||” toggle_font_size=”16px” closed_toggle_font=”–et_global_body_font|–et_global_body_font_weight|||||||” body_font=”Segoe UI Regular|–et_global_body_font_weight|||||||” body_text_color=”#222222″ body_font_size=”16px” module_alignment=”center” custom_margin=”||0px||false|false” custom_padding=”||||true|true” border_radii=”on|12px|12px|12px|12px” border_color_all=”#cccccc” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_accordion_item title=”What’s included in Microsoft 365 management?” open=”on” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content”]We manage every aspect of Microsoft 365. This includes user accounts, email, Teams, SharePoint, and OneDrive. We handle security settings, compliance, and licensing. Monthly optimization keeps costs down. Your Microsoft 365 environment runs perfectly without your involvement.[\/et_pb_accordion_item][et_pb_accordion_item title=”How does cloud-to-cloud backup protect our data?” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]Cloud-to-cloud backup creates copies of your cloud data in separate locations. If Microsoft 365 loses data, we restore from backup. This protects against accidental deletion, malicious attacks, and provider outages. Backups run automatically every day. Recovery takes just minutes.[\/et_pb_accordion_item][et_pb_accordion_item title=”What is SD-WAN and why do we need it?” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]SD-WAN makes networks smarter and more flexible. It automatically routes traffic for best performance. If one connection fails, traffic switches instantly. Applications get priority based on importance. Networks become faster, more reliable, and less expensive.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_class=”checkpoint-list” _builder_version=”4.27.4″ _module_preset=”default” header_4_font_size=”28px” custom_margin=”40px||0px||false|false” custom_padding=”||0px||false|false” header_4_font_size_tablet=”28px” header_4_font_size_phone=”20px” header_4_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Cost and Optimization Questions<\/h4>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#1e2a38″ open_toggle_background_color=”#f5edde” closed_toggle_background_color=”#FFFFFF” toggle_icon=”||fa||900″ icon_color=”#475b72″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#222222″ toggle_font=”Segoe UI Bold|700|||||||” toggle_font_size=”16px” closed_toggle_font=”–et_global_body_font|–et_global_body_font_weight|||||||” body_font=”Segoe UI Regular|–et_global_body_font_weight|||||||” body_text_color=”#222222″ body_font_size=”16px” module_alignment=”center” custom_margin=”||0px||false|false” custom_padding=”||||true|true” border_radii=”on|12px|12px|12px|12px” border_color_all=”#cccccc” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_accordion_item title=”How much can you reduce our cloud costs?” open=”on” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content”]Most businesses save 20-40% on cloud spending with proper management. We eliminate unused resources and right-size services. License optimization removes unnecessary subscriptions. Performance tuning reduces resource needs. Savings often pay for our management services.[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you manage software licenses?” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]We audit license usage monthly using automated tools. Unused licenses get identified and removed. Users get appropriate license levels based on needs. We track compliance to avoid penalties. Regular reviews ensure you’re not overpaying.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can you manage multiple cloud providers?” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]Yes, we manage all major cloud platforms. This includes Microsoft, Amazon, Google, and others. Single-pane management gives visibility across all clouds. Costs get optimized across platforms. Security stays consistent everywhere.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text module_class=”checkpoint-list” _builder_version=”4.27.4″ _module_preset=”default” header_4_font_size=”28px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” header_4_font_size_tablet=”28px” header_4_font_size_phone=”20px” header_4_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Technical Support Questions<\/h4>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#1e2a38″ open_toggle_background_color=”#f5edde” closed_toggle_background_color=”#FFFFFF” toggle_icon=”||fa||900″ icon_color=”#475b72″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#222222″ toggle_font=”Segoe UI Bold|700|||||||” toggle_font_size=”16px” closed_toggle_font=”–et_global_body_font|–et_global_body_font_weight|||||||” body_font=”Segoe UI Regular|–et_global_body_font_weight|||||||” body_text_color=”#222222″ body_font_size=”16px” module_alignment=”center” custom_margin=”||0px||false|false” custom_padding=”||||true|true” border_radii=”on|12px|12px|12px|12px” border_color_all=”#cccccc” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_accordion_item title=”Do you provide 24\/7 cloud monitoring?” open=”on” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content”]Yes, we monitor cloud services around the clock. Automated tools detect issues instantly. Technicians respond to alerts immediately. Most problems get fixed before users notice. Critical issues trigger emergency response procedures.[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you handle cloud security?” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]Security gets built into every aspect of management. We configure security settings properly from the start. Continuous monitoring detects threats. Updates get applied promptly. Regular audits ensure compliance. Your cloud environment stays secure.[\/et_pb_accordion_item][et_pb_accordion_item title=”What happens when Microsoft 365 has an outage?” toggle_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content” open=”off”]We monitor Microsoft service health constantly. When outages occur, we notify affected users immediately. We implement workarounds when possible. Communication keeps everyone informed. We help you recover quickly when service returns.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.27.5″ _module_preset=”default” background_image=”https:\/\/solutionbuilders.com\/wp-content\/uploads\/review-section-background.jpg” parallax=”on” custom_padding=”0px||0px||true|false” global_module=”46027″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row custom_padding_last_edited=”on|tablet” disabled_on=”off|off|on” _builder_version=”4.27.5″ _module_preset=”52e517b9-92ba-43fe-b2bf-8b636fea58df” custom_padding_tablet=”50px||0px||false|false” custom_padding_phone=”50px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][dsm_dual_heading before_text=”Let\u2019s work together and ” middle_text=”eliminate ” after_text=”your IT Headaches” _builder_version=”4.27.4″ _module_preset=”fb32f932-8a3d-4e2b-8e3d-87b12c31471b” max_width=”520px” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”][\/dsm_dual_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” module_class=”custom_row” _builder_version=”4.27.5″ _module_preset=”52e517b9-92ba-43fe-b2bf-8b636fea58df” max_height=”600px” max_height_tablet=”600px” max_height_phone=”600px” max_height_last_edited=”on|desktop” overflow-x=”hidden” overflow-y=”hidden” custom_padding=”0px||0px||true|false” custom_padding_tablet=”0px||50px||false|false” custom_padding_phone=”0px||35px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ module_class=”glass-card-column” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”30px|50px|30px|50px|true|true” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cMy computer is painfully slow today\u201d<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cVPN won\u2019t connect from my house\u201d<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cPrinter is broke and I have a meeting in 1 hour\u201d<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cTeams keeps freezing during our meetings\u201d<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” custom_margin=”||||false|false” custom_padding_last_edited=”off|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cI am logged out and can\u2019t find my password\u201d<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cI just clicked a Phishing email, what should I do?\u201d<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cOur IT guy is on vacation and I need help\u201d<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”9d42cf2d-8250-4ef9-8d10-3508f6222dcb” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
\u201cTeams keeps freezing during our meetings\u201d<\/h4>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” sticky_limit_bottom=”row” sticky_position_tablet=”none” sticky_position_phone=”none” sticky_position_last_edited=”off|desktop” sticky_offset_top_tablet=”0px” sticky_offset_top_phone=”0px” sticky_offset_top_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”][dsm_dual_heading before_text=”Let\u2019s work together and ” middle_text=”eliminate ” after_text=”your IT Headaches” disabled_on=”on|on|off” _builder_version=”4.27.5″ _module_preset=”fb32f932-8a3d-4e2b-8e3d-87b12c31471b” max_width=”520px” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|tablet” global_colors_info=”{}” theme_builder_area=”post_content”][\/dsm_dual_heading][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NjQ4In19@” button_text=”Connect With An Expert” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|tablet” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”ff7bfb36-a5e1-4f27-ae12-3bd11f8a8012″ button_text_color=”gcid-primary-color” button_font=”Montserrat|600|||||||” button_use_icon=”off” custom_padding=”10px|25px|12px|25px|false|true” global_colors_info=”{%22gcid-primary-color%22:%91%22button_text_color%22%93}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||0px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text module_class=”checkpoint-list” _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
![\"IT](\"https:\/\/solutionbuilders.com\/wp-content\/plugins\/pt-content-views-pro\/public\/assets\/images\/default_image.png\" "\\"\\"")
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