All Systems Operational

About This Site

Welcome to the Snappt Status Page, your real-time hub for updates on system performance and operational insights. At Snappt, we prioritize transparency and reliability, ensuring our platform remains a trusted partner for multifamily property management. This page provides live updates on system availability, scheduled maintenance, and any incidents affecting service. Our goal is to keep you informed every step of the way so you can continue to confidently combat fraud and verify applicant income without interruptions.

Uptime over the past 90 days. View historical uptime.
Applicant Experience Operational
90 days ago
99.94 % uptime
Today
Enterprise Partner API Operational
90 days ago
99.98 % uptime
Today
Leasing Agent Experience Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Identity Verification
Resolved - This incident has been resolved. The identification inbox and associated reports should now be behaving as expected.
Mar 20, 14:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 14:17 UTC
Investigating - Snappt has discovered In certain circumstance the Verification Inbox is failing to load the Identification reports. We've also been notified of slow load times for the identity report themselves. The cause of these issues has been found, and a fix is currently being tested before it is deployed to production.
Mar 19, 20:45 UTC
Mar 19, 2026
Applicant names redacted on document reports
Resolved - This incident has been resolved. There was no impact to report processing. Fraud, income, and asset results were unaffected and remain accurate. Document cards on affected reports will display “View document for name” instead of the applicant’s name. You can download the document to view the name.
Mar 19, 18:50 UTC
Monitoring - Fix has been deployed. All reports moving forward correctly contain the applicant's name on the document cards. We will be correcting the names on previously impacted reports as soon as possible.
Mar 19, 15:26 UTC
Identified - The cards for documents on the report show [REDACTED] instead of the applicant's name. All reports generated since ~7AM PT 3/18/24 are impacted. The cause of the error has been found, and a fix is in progress. No data has been lost, and the applicant's names will be backfilled on existing reports.
Mar 19, 15:05 UTC
Mar 18, 2026

No incidents reported.

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