SmartScoot & HandyScoot | Refund & Returns Policy

Return Policy

If neither the HandyScoot nor SmartScoot work out for you, we send our thanks for trying us out.

Returns must be made within 14 days of delivery in “as new” condition.
A Return Authorization must be made by written request to [email protected].
The scooter must be returned in its original box in “as new” condition accompanied by the original receipt.
The customer is responsible for all shipping costs including incidental shipping damage caused by improper packing.
All returns are subject a 10% restocking fee.