SmartCallMonitor is the new phone client software for TAPI capable hardware like a telephone system or an ISDN card. It also monitors calls using a NCID (Network caller ID) server (which is provided by a VoIP-Box (like Fritz-Box). It automatically tries to match incoming phone calls with data stored in your Microsoft Outlook contacts to provide you with information about the caller (e.g. name, address etc.). The information will be shown in a neatly arranged datasheet.
You can use caller ID with all compatible devices such as modems, fax machines, or mobile phones.
If SmartCallMonitor cannot find matching information about the caller in your MS Outlook contacts, it can use an internet reverse search service to obtain information about the caller (via "MSN.WhitePages.com"). With just one click, you can start a Google search directly from the monitoring software to look for further information about a call (e.g. the company's website)
SmartCallMonitor can simplify your daily office routine by monitoring incoming calls, saving information about the caller (e.g. time and date of each call), creating call back reminders and many other features.
With the TAPI you can call anyone in your Address Book or Contacts Directory.
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