Makin' me CRAZY!!!
Okay, so... I live in a condo that I bought 10 years ago. Bank of America bought the mortgage about 6 or so years ago. Let me just say up front.. I HATE Bank of Fucking America. Since they took over my mortgage, I have had nothing but problems with them. They have absolute morons working for them. And none of them know what the other ones are doing.
So, every year, I get a letter from them saying that they need proof of my flood insurance or they're going to buy some for me. So, every year, I send them the insurance certificate in the envelope they send me. Then I get another letter saying they're still waiting for it. So I send it again. I get another letter saying this is my last letter before they buy the insurance for me. So, this time, I mail it AND fax it. Then I get another letter saying, "we've bought you flood insurance, it will be reflected on your next statement." So, then I have to get on the phone and argue with the morons and get them to take the flood insurance off my statement. I honest to god go through this every year. Now, anybody who knows me know that it takes a lot to get me riled up, but now, just the mention of B of A, gets me absolutely insane. I've never yelled at anybody over the phone before, but they do it to me every time.
So, about a month ago, I get a letter from B of A saying "FEMA has declared that you are no longer in a flood zone. We no longer need proof of insurance." THANK FUCKING CHRIST!! End of story... so I thought. A couple of weeks ago, I get a letter from them.. "we have not received your proof of insurance." What?? Oh, for crying out loud. Alright, fine. So, I email the insurance company. The rep emails me back. "Here it is, but Bank of America asked us for it already on October 31st and we sent it to them." Uh huh... Idiots. Fine. So, then a couple of days ago, I get a letter from B of A saying, "Thank you! We have received your proof of insurance. But, it does not say what flood zone you are in. Please provide paperwork with your flood zone." Seriously???? Ten years and NOW you want what flood zone I'm in?? God, you people are fucking idiots!!
I'm all prepared to email the insurance company again and see if they have that paperwork. Today, I get home from work and in the mail is a letter from B of A. God, what the hell do they want now?? "FEMA has declared that you are no longer in a flood zone. We no longer need proof of insurance." WHAT. THE. FUCK. GAAAAHHH!!!
I hate them so much.
So, every year, I get a letter from them saying that they need proof of my flood insurance or they're going to buy some for me. So, every year, I send them the insurance certificate in the envelope they send me. Then I get another letter saying they're still waiting for it. So I send it again. I get another letter saying this is my last letter before they buy the insurance for me. So, this time, I mail it AND fax it. Then I get another letter saying, "we've bought you flood insurance, it will be reflected on your next statement." So, then I have to get on the phone and argue with the morons and get them to take the flood insurance off my statement. I honest to god go through this every year. Now, anybody who knows me know that it takes a lot to get me riled up, but now, just the mention of B of A, gets me absolutely insane. I've never yelled at anybody over the phone before, but they do it to me every time.
So, about a month ago, I get a letter from B of A saying "FEMA has declared that you are no longer in a flood zone. We no longer need proof of insurance." THANK FUCKING CHRIST!! End of story... so I thought. A couple of weeks ago, I get a letter from them.. "we have not received your proof of insurance." What?? Oh, for crying out loud. Alright, fine. So, I email the insurance company. The rep emails me back. "Here it is, but Bank of America asked us for it already on October 31st and we sent it to them." Uh huh... Idiots. Fine. So, then a couple of days ago, I get a letter from B of A saying, "Thank you! We have received your proof of insurance. But, it does not say what flood zone you are in. Please provide paperwork with your flood zone." Seriously???? Ten years and NOW you want what flood zone I'm in?? God, you people are fucking idiots!!
I'm all prepared to email the insurance company again and see if they have that paperwork. Today, I get home from work and in the mail is a letter from B of A. God, what the hell do they want now?? "FEMA has declared that you are no longer in a flood zone. We no longer need proof of insurance." WHAT. THE. FUCK. GAAAAHHH!!!
I hate them so much.