About Skiplino Admin
Better way to measure customer retail experience and staff performance. Skiplino Admin helps collect customers feedback, monitor realtime information of queues and the speed of services & agents. Here is how Skiplino...
Better way to measure customer retail experience and staff performance. Skiplino Admin helps collect customers feedback, monitor realtime information of queues and the speed of services & agents. Here is how Skiplino Admin can help you improve customer experience: |Real-time insights| You will get real time insights of what’s happening with holistic view of branches, services and agents. |Metrics that matters| Getting the metrics that matters the most to help you take quick and smart decisions. |Measure Retail Experience| Knowing what is your customers retail experience and how they rate each service. |Monitor performance| Understanding the amount of customers served and speed of agents. |Historical data| Look back and compare improvements in customer retail experience and staff performance |Ticketing| Calling on customers and transferring them to the correct queue right from your mobile without the need of accessing the web platform For more information visit: https://skiplino.com
Version History - Allow menu customization based on user role. - As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.2.2 03/29/2021 • Tickets reports: admin can view a detailed report for each ticket. • Devices dashboard: admins can add, view, and edit devices (TVs and Tablets) using the app. • A new feature for agents to put tickets on-hold. • Supported multi-factor authentication. - As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.2.1 12/08/2020 - Fixed issue when calling from iPad. - As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.1.12 08/21/2020 In the new update, we have fixed various bugs and issues to improve your overall experience. As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.1.11 06/21/2020 Thanks for using Skiplino. In the new update, we have fixed issues and exterminated bugs to improve your overall experience. As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected] 2.1.10 04/29/2020 Agents can now make video calls to customers who book a virtual branch service using the Skiplino Mobile App. 2.1.9 04/18/2020 Agents can now make video calls to customers who book a virtual branch service using the Skiplino Mobile App. 2.1.8 04/17/2020 - Agents now have access to more customer information such as their waiting time and visit history. - Agents can view upcoming tickets using the Admin app. - Agents can add private notes related to each ticket so they can review it later. 2.1.6 04/14/2020 - Agents now have access to more customer information such as their waiting time and visit history. - Agents can view upcoming tickets using the Admin app. - Agents can add private notes related to each ticket so they can review it later. 2.1.4 04/13/2020 • Ability to change Agent Branch 2.1.3 02/07/2019 • User reports and analytics • Notifications page • Tickets enhancements 2.1.1 12/09/2018 We continually improve the reliability and speed of Skiplino through user feedback. 2.1.0 11/24/2018 We continually improve the reliability and speed of Skiplino through user feedback. 2.0.2 10/18/2018 We continually improve the reliability and speed of Skiplino through user feedback. Please make sure your Skiplino apps are always updated to enjoy a seamless user experience. 2.0.1 04/22/2018 We are starting 2018 with a bang! Introducing the all new Skiplino Admin App, with all new features: • Completely new app design • The Agent app and Analytics app are now combined in one app • More detailed analytics • This app adapts to the access level authorized by the administrating account • Agent section is now even simpler to use with clearer and bigger buttons • Overall enhancements Thank you for choosing Skiplino 2.0 01/30/2018 - bug fixes 1.3.1 02/09/2017 - fix charts layout - support for iOS 10 - bug fixes 1.3 01/17/2017 - bug fixes 1.2.1 11/08/2016 - bug fixes 1.2 07/28/2016 - Agent ticket calling - Bug fixes 1.1 07/14/2016 1.0 06/23/2016
Previous Versions
Here you can find the changelog of Skiplino Admin since it was posted on our website on 2016-10-19 06:22:40.
The latest version is 2.2.2 and it was updated on 2026-06-23 08:47:42. See below the changes in each version.
Skiplino Admin version 2.2.2
Updated At: 2026-06-02
Changes: Version History - Allow menu customization based on user role.
- As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.2.2 03/29/2021 • Tickets reports: admin can view a detailed report for each ticket.
• Devices dashboard: admins can add, view, and edit devices (TVs and Tablets) using the app.
• A new feature for agents to put tickets on-hold.
• Supported multi-factor authentication.
- As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.2.1 12/08/2020 - Fixed issue when calling from iPad.
- As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.1.12 08/21/2020 In the new update, we have fixed various bugs and issues to improve your overall experience. As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected]. 2.1.11 06/21/2020 Thanks for using Skiplino. In the new update, we have fixed issues and exterminated bugs to improve your overall experience. As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected] 2.1.10 04/29/2020 Agents can now make video calls to customers who book a virtual branch service using the Skiplino Mobile App. 2.1.9 04/18/2020 Agents can now make video calls to customers who book a virtual branch service using the Skiplino Mobile App. 2.1.8 04/17/2020 - Agents now have access to more customer information such as their waiting time and visit history.
- Agents can view upcoming tickets using the Admin app.
- Agents can add private notes related to each ticket so they can review it later. 2.1.6 04/14/2020 - Agents now have access to more customer information such as their waiting time and visit history.
- Agents can view upcoming tickets using the Admin app.
- Agents can add private notes related to each ticket so they can review it later. 2.1.4 04/13/2020 • Ability to change Agent Branch 2.1.3 02/07/2019 • User reports and analytics
• Notifications page
• Tickets enhancements 2.1.1 12/09/2018 We continually improve the reliability and speed of Skiplino through user feedback. 2.1.0 11/24/2018 We continually improve the reliability and speed of Skiplino through user feedback. 2.0.2 10/18/2018 We continually improve the reliability and speed of Skiplino through user feedback. Please make sure your Skiplino apps are always updated to enjoy a seamless user experience. 2.0.1 04/22/2018 We are starting 2018 with a bang! Introducing the all new Skiplino Admin App, with all new features:
• Completely new app design
• The Agent app and Analytics app are now combined in one app
• More detailed analytics
• This app adapts to the access level authorized by the administrating account
• Agent section is now even simpler to use with clearer and bigger buttons
• Overall enhancements
Thank you for choosing Skiplino 2.0 01/30/2018 - bug fixes 1.3.1 02/09/2017 - fix charts layout
- support for iOS 10
- bug fixes 1.3 01/17/2017 - bug fixes 1.2.1 11/08/2016 - bug fixes 1.2 07/28/2016 - Agent ticket calling
- Bug fixes 1.1 07/14/2016 1.0 06/23/2016
Skiplino Admin version 2.2.2
Updated At: 2021-03-29
Changes: Mar 29, 2021
Version 2.2.2
- Allow menu customization based on user role.
- As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected].
Skiplino Admin version 2.2.2
Updated At: 2021-03-29
Changes: - Allow menu customization based on user role.
- As always, we strive to constantly enhance our products and services. If you face any trouble, please contact
[email protected].
Skiplino Admin version 1.2
Updated At: 2016-06-23
Disclaimer
Official App Store Link
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