Remote Control and RMM Software You Can Build A Business On

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A Trusted Support Solution

Used by thousands of companies to access, monitor and manage millions of machines.

Used by
6000+ companies

Millions of
managed machines

Used worldwide in
70+ countries

Key Benefits

Take your company’s support operations to the next level

View All Features

Your All-in-one Support Solution

Remote Support

Connect to customers and end users using on demand support sessions.

Remote Access

Install an always on Access service for unattended access to remote devices.

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Monitoring

Monitor thousands of servers and PCs and spot problems before users notice.

Scripting

Automate tasks using predefined scripts and tools that leverage an advanced scripting API.

Management

Oversee critical infrastructure to monitor, maintain and proactively diagnose issues before they arise.

Automation

Schedule and trigger remote maintenance, updates or system checks to minimise downtime and address issues the moment they arise.

Business Features for Less

Upgrade your RMM

Upgrade your RMM and expand your capabilities. SimpleHelp delivers comprehensive device management unmatched automation.

Downgrade your Costs

Your IT budget shouldn’t need a rescue package. Downgrade costs with SimpleHelp. Invest more time and money into growing your business.

Reliable

Since 2007 we’ve been a critical part of operations for thousands of companies around the globe. You can rely on us.

Easy to Use

Ease of use is so important to us we put it in our name. We keep things simple so you can focus on keeping your customers happy.

We make your Time a Priority

What matters to our customers matters to us. Whether its feedback on features that are important to your business or you need technical help, we’re always ready to listen.

Windows, Linux, macOS, iOS and Android

Alerting

Endpoint Monitoring

Session Recording

Unattended Access

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Deployment and Scritping Toolbox

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Web-based and Dedicated Apps

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Flexible Licensing
Model

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On Demand Support Sessions

Advanced Account Management

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Enterprise
Ready

Safe, Secure and In Control

Flexible Hosting

SimpleHelp is a flexible standalone server that can be deployed on your local network for added security, or in the cloud for ease of use.

Secure your Data

Don't trust third parties with your data. With SimpleHelp's advanced encryption you know your customer's data is secure and in control.

A Scalable Solution

SimpleHelp is built for all sizes of organisations, from single person support shops to global, distribute workforces.

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Slots into your Organisation

With authentication integration you can leverage your existing user accounts without the need for additional account management.

Network Segmentation

SimpleHelp supports advanced network segmentation features for IEC 62443 compliance.

TLS and SSL Ready

Use your own SSL certificate or take advantage of built in Let's Encrypt support.

OpenID
Connect

Inactivity
Timeouts

LDAP
AD

OAuth2

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Multi Factor
Logins

One Time Passwords

IP
Restrictions

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FIPS
Encryption

Activity
History

TLS / SSL
Support

Time Restrictions

Granular Permissions

GDPR
Ready

RSA 4096
AES 256

DDoS Protection

Testimonials

We've used it frequently to assist our users at Murray County Medical Center over the past several years and have definitely been satisfied with the experience!

We use it everyday to support our customers, everything from simply checking that their machines are online, to remotely installing or repairing software issues, to just looking over their shoulder to guide them through a problem.

With this last renewal, we have been using your product just over 10 years and have been quite satisfied with it.

SimpleHelp as a product is amazing, It works exactly as expected, I have used it on linux, windows, and Mac, Extremely impressed with the functionality. It is a great bargain for the money.

App tunnels. App tunnels. App tunnels. These are so mindblowingly useful and can be set up in seconds. Need to access a network resource that can be accessed on a remote system directly? No problem with an app tunnel.

We’ve been very pleased with your company. You’ve made it easy for us to support our customers, even before there were as many remote options.

I have used other remote control methods also but your affordable licensing model and the features of your software make it worth every cent.

The tech console is easy to navigate and I love the file transfer mode. I recommend this product to other consultants I run into.

It is a great product that does exactly what it says it does, and has been bullet proof for me and my clients.

I absolutely love your product. Nobody offers a product like yours for the price you ask so you don't really have much competition IMO.

In this era of Covid many companies have really fallen down as far as support. SH bucks that trend and the support is VERY good.

Having used SimpleHelp for nearly 8 years it has proven to be both stable and reliable, with regular improvements and new features means it is a great, cost effective solution helping us support any of our clients computers and mobile/tablet devices.

I love the product, and the company from what I’ve experienced so far is great. Support is great also.

Simply put, the most important tool we have.

It's easy to use so it meets our needs. I looked at TeamViewer, LogMeIn and a few others, your price point is the best.

I originally used Teamviewer, but that became increasingly more costly every year. When I tried SimpleHelp, I found a consistent stable solution for connecting to Windows, Apple Macs and other Linux computers

SimpleHelp rocks - the product is fantastic and the support is top notch and super responsive. It is an integral part of our minute-to-minute MSP operations.

We were using Teamviewer at the time, but switched fully to your company and haven't really looked back.

I like the flexibility AND the features available. I also like being able to host the server myself.

The main reason i chose SimpleHelp is that it's contained. I run it on my own Azure B2s servers. It's easy to maintain.

For servers we build and send to clients, the option of a permanent installation so we can always get in and do support in case their router/firewall isp setting change is very valuable.

What I loved the most, was the simple licensing model: you pay one price and have full support and upgrades for a year.

I have a number of clients that are very sensitive with data exposure as they work in the financial sector and being able to install SimpleHelp on my own server under my own control is reassuring for them.

SimpleHelp offers a constantly maturing product that meets the needs of my business with no aggressive salesmen or strings attached. I'm happy to have found it and be done with the competition.

Remote work allowed me to set up access for my clients during the pandemic without needing another product or charging an arm and a leg during a time when many were suffering financially.

We didn't want to rely on 3rd party services to support our customer base, and simple-help fit that requirement perfectly as well as having very reasonable licensing costs for us compared to what other services would cost.

SIMPLE ... It's in the name .. excellent product, simple to use with great support to match.

Simple help has been a godsend it is a very simple yet powerful tool. We are primarily windows and it works fantastic for that purpose.

It has saved countless hours of troubleshooting and frustration. I do not think that we would be able to do our job in the same way without it.

The best thing is the price and no need for a client. Everyone that I have recommended it too has had great experiences also!

It makes supporting the services we provide to our customers substantially easier in that we can directly troubleshoot a problem instead of having to blindly talk them through it.

SimpleHelp has been a staple in my computer repair business for 8 years and it has continued to get better and better the whole time taking it from a useful tool to a great tool. The ease of setup for my end users far surpass other options that I have tried.

Our faculty travel around the world and SimpleHelp has made it possible for us to support our users anyplace at anytime. SimpleHelp has been a great product.