Subscription Help

View all of our subscription shipping and delivery schedules.

Subscriptions Shipping and Delivery Schedule 

Magazine Subscriptions Delivery Schedule

Order Date and Delivery Schedules

Your first issue typically arrives within 4–6 weeks. Check the tables below for delivery dates based on when your order was placed.

Highlights, High Five, Hello, High Five Bilingüe, CoComelon and Bundles

Delivered monthly, 12 issues per year

BrainPlay magazine

Published bi-monthly, 6 issues per year

Order Date Expected By
12/9/25 - 1/12/26 02/21/26
1/13/26 - 2/9/26 03/21/26
2/10/26 - 3/9/26 04/18/25
3/10/26 - 4/6/26 05/16/26
4/7/26 - 5/4/26 06/13/26
5/5/26 - 6/1/26 07/11/26
6/2/26 - 7/6/26 08/15/26
7/7/26 - 8/10/26 09/19/26
8/11/26 - 9/7/26 10/17/26
9/8/26 - 10/5/26 11/14/26
10/6/26 - 11/2/26 12/12/26
11/3/26 - 12/7/26 01/16/27

If it has been more than 6 weeks since you placed your order, and you have not received your first issue, please sign in to your account, use our guest order sign in, or contact customer service to check the status.


Puzzle Club Subscriptions

Puzzle Buzz • PuzzleMania • Which Way USA

Your first shipment typically arrives within 2-4 weeks.

If it has been more than 4 weeks since you placed your order, and you have not received any tracking information, please sign in to your account, use our guest order sign in, or contact customer service to check the status.


High Five Activity Box Subscription

Delivered Quarterly, 4 shipments per year.

Delivery Months
December
March
June
September

Your first shipment typically arrives within 2-4 weeks. All Highlights subscription boxes provide order tracking via email when orders have shipped.

If it has been more than 4 weeks since you placed your order, and you have not received any tracking information, please sign in to your account, use our guest order sign in, or contact customer service to check the status.


Learning Box Subscription

Pre-Kindergarten • Kindergarten • First Grade

Delivered monthly, 12 shipments per year.

Your first shipment typically arrives within 2-4 weeks.

If it has been more than 4 weeks since you placed your order, and you have not received any tracking information, please sign in to your account, use our guest order sign in, or contact customer service to check the status.


I Can Read Box Subscription

Earliest Readers • Emerging Readers • Established Readers

Delivered monthly, 12 shipments per year.

Your first shipment typically arrives within 2-4 weeks. All Highlights subscription boxes provide order tracking via email when orders have shipped.

If it has been more than 4 weeks since you placed your order, and you have not received any tracking information, please sign in to your account, use our guest order sign in, or contact customer service to check the status.


Check Your Order Status

Sign In With Your Highlights Account to see all your orders in our customer portal. 
Don't have a Highlights account?

That's OK. Use your customer or account number (from your order confirmation email) plus your ZIP code to view your order status.

Subscription FAQs

Questions
If I'm based in Canada, how can I purchase a magazine subscription?
Unfortunately, we no longer offer magazine subscriptions to Canada-based residents. If you are a current subscriber, you will continue to receive magazines until the end of the current term and be able to manage your subscription online until its expiration, but you cannot renew it. If you have any questions or concerns, please reach out to our Customer Service Department at 1-800-255-9517.
How does automatic renewal work?
Looking to renew your Highlights subscription? You can reply to renewal notices or opt for seamless and convenient Continuous Service. Also learn how to tell when a subscription expires and when it might be time to switch magazines.
How can I update my credit card information?
Need to change your credit card for a Continuous Service subscription? It's easy! And, if a charge declines, we'll send an invoice. Note: specific charge dates can't be set at this time.
How do I cancel or change my order?
Ready to switch your Highlights magazine level or cancel a subscription? It's simple! Upgrade or switch to suit your child's age at any time, online or by phone. Want to cancel? Do it online or call our Customer Care team. Your subscription can grow and adapt with you.
Terms & Conditions
Before ordering, familiarize yourself with our subscription terms. Your subscription will be renewed for the term and rate then in effect. You'll receive a reminder before renewal and can switch magazines as your child grows. Cancellations and refunds are available.
How can I manage my HiddenPictures.com subscription?
You no longer need to visit HiddenPictures.com to manage your subscription or account. It’s easy to email Customer Service or call 1-877-512-8366.