About SF311
The official SF311 app for residents and visitors to San Francisco allows users to quickly and easily report quality of life issues by sending pictures, a brief description, and a map based location. Whether reporting...
The official SF311 app for residents and visitors to San Francisco allows users to quickly and easily report quality of life issues by sending pictures, a brief description, and a map based location. Whether reporting issues such as graffiti, potholes, or street cleaning, the app will route requests directly to the appropriate servicing agency for quicker response time. The user can view the status of the case in the app and receive a notification of its completion.
Version History Bugfixes and performance improvements 6.4.29 11/24/2025 Bug fixes and performance improvements 6.4.27 11/16/2025 Bugfixes and performance improvements 6.4.26 11/05/2025 Bug fixes and performance improvements 6.4.25 11/03/2025 Bug Fixes and Performance Improvements 6.4.15 09/16/2024 - Improved language support for traditional Chinese, Spanish, and Filipino - Removed street intersections from service request types that were not viable - Expanded visibility of request types through "Recently Opened" 6.4.14 06/06/2024 We have recently updated our Terms of Service. The new TOS can be found here https://sf311.org/mobile-terms By using the SF311 app you agree to the Terms of Service. 6.4.6 06/10/2023 • Multi-language Support: available in Chinese, Spanish, and Filipino • Service type predictions: describe the issue or give us a picture and the app will suggest the category • Additional photos: take several photos of the issue to help us find and resolve issues • Enhanced map view: Check out recently created service requests in your neighborhood • Resources and News Feed: Stay connected with the news and notifications in San Francisco 6.4.5 04/17/2023 * New feature - Alert 3.20.13 11/13/2020 New Alert 3.20.7 04/06/2020 * Fixed Location Issue 3.20.5 03/31/2020 * Addressed Location issue * Fixed display bugs, related to OS 13 3.20.2 11/25/2019 * Fixed voiceover issue 3.19.4 09/17/2019 * Added iOS 10 support * Bug Fixes 3.18.3 08/15/2018 * Added iOS 10 support * Bug Fixes 3.18.1 08/13/2018 * Added iOS 10 support * Bug Fixes 3.17.8 10/11/2017 * New Report display errors fixed * Bug Fixes 3.17.7 08/02/2017 * Bug Fixes 3.17.5 02/05/2017 * iOS 10 support * Bug Fixes 3.17.2 10/18/2016 * Submission Bug fixed * New Report Display Bugs fixed 3.16.4 05/21/2016 * Edit Location with Autocomplete * Bug Fixes 3.16.1 05/05/2016 * New location edit box with autocomplete * Bug fixes 3.15.2 04/19/2016 * Report status line cleaned up * Update map view initial span to 200 meters (instead of 10 meters) * Stability improvements * Bug fixes * iOS 8 or greater only 3.13.7 01/13/2016 * iOS 9 Home Screen Shortcuts added * iOS standard sharing for requests * Updated New Report Photo display * New Report Photo selection sets location from photo (if available) * Use larger images for report creation, report list, and report view * New Report Selection Map now has info button for setting location and viewing type * Report status line cleaned up * Report List now has pull-to-refresh * Update map view initial span to 200 meters (instead of 10 meters) * DateTimePicker adjusted to completely fit on screen * Stability improvements * Networking enhancements * Bug fixes 3.13.6 12/21/2015 * iOS 9 Home Screen Shortcuts added * iOS standard sharing for requests * Updated New Report Photo display * New Report Photo selection sets location from photo (if available) * Use larger images for report creation, report list, and report view * Report status line cleaned up * Report List now has pull-to-refresh * Update map view initial span to 200 meters (instead of 10 meters) * DateTimePicker adjusted to completely fit on screen * Stability improvements * Networking enhancements * Bug fixes 3.13.5 12/17/2015
Previous Versions
Here you can find the changelog of SF311 since it was posted on our website on 2016-10-03 21:00:47.
The latest version is 6.4.29 and it was updated on 2026-06-29 15:37:34. See below the changes in each version.
SF311 version 6.4.29
Updated At: 2026-06-29
Changes: Version History Bugfixes and performance improvements 6.4.29 11/24/2025 Bug fixes and performance improvements 6.4.27 11/16/2025 Bugfixes and performance improvements 6.4.26 11/05/2025 Bug fixes and performance improvements 6.4.25 11/03/2025 Bug Fixes and Performance Improvements 6.4.15 09/16/2024 - Improved language support for traditional Chinese, Spanish, and Filipino
- Removed street intersections from service request types that were not viable
- Expanded visibility of request types through "Recently Opened" 6.4.14 06/06/2024 We have recently updated our Terms of Service. The new TOS can be found here https://sf311.org/mobile-terms
By using the SF311 app you agree to the Terms of Service. 6.4.6 06/10/2023 • Multi-language Support: available in Chinese, Spanish, and Filipino
• Service type predictions: describe the issue or give us a picture and the app will suggest the category
• Additional photos: take several photos of the issue to help us find and resolve issues
• Enhanced map view: Check out recently created service requests in your neighborhood
• Resources and News Feed: Stay connected with the news and notifications in San Francisco 6.4.5 04/17/2023 * New feature - Alert 3.20.13 11/13/2020 New Alert 3.20.7 04/06/2020 * Fixed Location Issue 3.20.5 03/31/2020 * Addressed Location issue
* Fixed display bugs, related to OS 13 3.20.2 11/25/2019 * Fixed voiceover issue 3.19.4 09/17/2019 * Added iOS 10 support
* Bug Fixes 3.18.3 08/15/2018 * Added iOS 10 support
* Bug Fixes 3.18.1 08/13/2018 * Added iOS 10 support
* Bug Fixes 3.17.8 10/11/2017 * New Report display errors fixed
* Bug Fixes 3.17.7 08/02/2017 * Bug Fixes 3.17.5 02/05/2017 * iOS 10 support
* Bug Fixes 3.17.2 10/18/2016 * Submission Bug fixed
* New Report Display Bugs fixed 3.16.4 05/21/2016 * Edit Location with Autocomplete
* Bug Fixes 3.16.1 05/05/2016 * New location edit box with autocomplete
* Bug fixes 3.15.2 04/19/2016 * Report status line cleaned up
* Update map view initial span to 200 meters (instead of 10 meters)
* Stability improvements
* Bug fixes
* iOS 8 or greater only 3.13.7 01/13/2016 * iOS 9 Home Screen Shortcuts added
* iOS standard sharing for requests
* Updated New Report Photo display
* New Report Photo selection sets location from photo (if available)
* Use larger images for report creation, report list, and report view
* New Report Selection Map now has info button for setting location and viewing type
* Report status line cleaned up
* Report List now has pull-to-refresh
* Update map view initial span to 200 meters (instead of 10 meters)
* DateTimePicker adjusted to completely fit on screen
* Stability improvements
* Networking enhancements
* Bug fixes 3.13.6 12/21/2015 * iOS 9 Home Screen Shortcuts added
* iOS standard sharing for requests
* Updated New Report Photo display
* New Report Photo selection sets location from photo (if available)
* Use larger images for report creation, report list, and report view
* Report status line cleaned up
* Report List now has pull-to-refresh
* Update map view initial span to 200 meters (instead of 10 meters)
* DateTimePicker adjusted to completely fit on screen
* Stability improvements
* Networking enhancements
* Bug fixes 3.13.5 12/17/2015
SF311 version 6.4.29
Updated At: 2025-11-24
Changes: Bugfixes and performance improvements
SF311 version 6.4.15
Updated At: 2024-09-16
Changes: Sep 16, 2024
Version 6.4.15
Bug Fixes and Performance Improvements
SF311 version 6.4.14
Updated At: 2024-06-06
Changes: Jun 6, 2024
Version 6.4.14
- Improved language support for traditional Chinese, Spanish, and Filipino
- Removed street intersections from service request types that were not viable
- Expanded visibility of request types through "Recently Opened"
SF311 version 6.4.6
Updated At: 2023-06-10
Changes: Jun 10, 2023
Version 6.4.6
We have recently updated our Terms of Service. The new TOS can be found here https://sf311.org/mobile-terms
By using the SF311 app you agree to the Terms of Service.
SF311 version 6.4.5
Updated At: 2023-04-17
Changes: Apr 17, 2023
Version 6.4.5
• Multi-language Support: available in Chinese, Spanish, and Filipino
• Service type predictions: describe the issue or give us a picture and the app will suggest the category
• Additional photos: take several photos of the issue to help us find and resolve issues
• Enhanced map view: Check out recently created service requests in your neighborhood
• Resources and News Feed: Stay connected with the news and notifications in San Francisco
SF311 version 3.20.13
Updated At: 2020-11-13
Changes: Nov 13, 2020 Version 3.20.13
* New feature - Alert
SF311 version 3.20.7
Updated At: 2020-04-06
Changes: Apr 6, 2020 Version 3.20.7
New Alert
SF311 version 3.20.5
Updated At: 2020-03-31
Changes: Mar 31, 2020 Version 3.20.5
* Fixed Location Issue
SF311 version 3.20.2
Updated At: 2019-11-25
Changes: Nov 25, 2019 Version 3.20.2
* Addressed Location issue
* Fixed display bugs, related to OS 13
Disclaimer
Official App Store Link
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