Support Diaries

Sometimes the hard stuff turns out to be really easy.

It always impresses me that Jason has a way of finding the simplest ways of doing things. For example, when iCal treats a holiday as an all day event, SeedCode can pick that up as a two-day event. A customer asked about how to work around this, changing the iCal parser in SeedCode Calendar Pro.

Jason sent them this screen shot showing how you can more easily teach SeedCode to ignore the end date of the holiday calendar, after the iCal event is parsed. Love it.

Our customer loved it too and posted this on our support forum:

As a new user of Calendar Pro I am very impressed with the simplicity and power of the solution template. I’ve been using & developing in FMP for over a decade; I can’t believe how simple the relationship-table is for Calendar Pro. It’s an example I hope to follow more often in my other Filemaker work.

That’s what it’s all about.

What’s next for GoZync: Worx

This weekend, Todd Geist and I took the train up from LA for a 33 hour code sprint and built the start of Worx, the next file for GoZync.

This is a great way to work and we got a ton done.

Todd on the Coast Starlight

Worx is a work orders system for iPad: users in the office assign orders to technicians and those techs “zync” the orders down to their iPads before completing the orders. Orders come down with contact info, maps, and a serious items database capable of browsing and selecting from tens of thousands of items.

Here are some screen shots from the iPad side…

Contact management & maps in Worx on iPad

Item selector in Worx: please forgive the testing data

Selecting items: grid view

…and a short video of the office side showing the virtual list Todd created for our side bar. Nice stuff.

Worx will be available as a ready-to-go solution for GoZync that you can tie to your own hosted file or use on its own. More soon.

Modding a Zync’ed File

GoZync can be a little tricky to add to your file, this is why many people build out from our example FMGo file, and why we offer implementation packages to do it for you. Once it’s in, however, GoZync is quite easy to extend. It is a framework, after all, and we built it to be extensible.

We anticipated that you’d add fields to mobile solutions you already deployed–thus GoZync can deliver new builds to your users–and we made it easy to add fields to mappings you’ve already established. This video shows how easy it is to add a field to a zync’ed solution. The video also demonstrates the zync working in FileMaker Pro (GoZync can sync zync data between Pro and Server just as it does between Go and Server.) Check it out…

London Calling

Very proud of the crew in the UK for pulling this off. Sessions look great; really wish I could get there.

Ian’s stuff on SQL in particular is very much in line with what we’re working on these days. SQL + Virtual List = Happy. Other’s I’m looking forward to… Carl Henshall : Customisable Shrinkwrap Solutions, John Renfrew : Supercharging PDF, and Fabrice Nordmann : Using xml structure within FileMaker.

Rotation in Go and GoZync

Here is a short video showing how we’re collapsing GoZync’s left hand side bar as you rotate your iPad.

For another gorgeous example of this technique, and more details, check out Yann Liqueur-Salzedo’s work here.

DevCon Schedule in iCal

For anyone heading to the show, we’ve published the DevCon Schedule out to Google Calendar:

https://www.google.com/calendar/ical/u7govide9q9ihq3al95gm7ja4o%40group.calendar.google.com/public/basic.ics

From FileMaker, via Zulu of course.

FileMaker Go: Demoing Disconnects

While I usually put my iPad in the oven to simulate losing 3G connections, it is hard to record video that way.

So in this video, we just quit Go, breaking a 3G connection in the middle of pushing 500 records from an offline copy of FileMaker Go to FileMaker Server. GoZync ensures that only entire records make it, and that the local and hosted files agree on which records have yet to be sent… event when we abort the push in mid script. Enjoy.

Customers on Zync

Just got this wonderful email from Bill Peloquin for whom Todd Geist deployed GoZync:

GoZync system is perfect for Stat Bio-Medical and I can’t say enough good things about how this is going to change my company and supporting my customers over night!
Once again, thank you for saving my company and being able to let us Go Green…. Go Paperless with GoZync…. over night!!!

Awesome feedback! Thanks Bill!