Was really struck by this and what it should be telling us about our interfaces:
Everyone in our profession knows that building a good user interface is maddeningly difficult. The discovery, in the early Web browsers, that reasonably-typeset text which embedded simple forms and hyperlinks, and came equipped with a “Back” button, hit the biggest 80/20 point ever in the history of User Interfaces, couldn’t have been predicted by anybody; but it’s as true today as ever.
– Tim Bray here
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See When Assets are Passing by Unscheduled Jobs Showing unscheduled items on the map lets you see when a route is passing close to jobs you need to schedule. As you click on each truck, you’ll see it’s route for the day and find unscheduled jobs that would be good
Seeing Availability at a Glance We recently customized DayBack for a customer who wanted to consolidates all the decisions of team assignments into a single screen. When a dispatcher clicks on a job, they can schedule the entire field team (technicians, lead, vehicle, departure plan, and equipment) without leaving the
A number of customers have repurposed the unscheduled sidebar in DayBack as a waitlist. Schedulers can drag eligible appointments from the sidebar into their schedule when there are cancellations.
We often see folks struggling to schedule both crew membership and crew assignment. This is particularly tough if crew membership can change with the different roles required on different jobs. The interface below helps a great deal. You can see the crew leads, with red icons, and the crew members
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