{"id":120,"date":"2017-11-15T18:21:38","date_gmt":"2017-11-15T18:21:38","guid":{"rendered":"http:\/\/machinesolutions.com\/vantebio\/?page_id=120"},"modified":"2022-02-03T13:59:00","modified_gmt":"2022-02-03T13:59:00","slug":"rma-form","status":"publish","type":"page","link":"https:\/\/sebra.com\/rma-form\/","title":{"rendered":"RMA Form"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f122-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"122\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/120#wpcf7-f122-o1\" method=\"post\" class=\"wpcf7-form init form\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"122\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f122-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<fieldset>\n\t<div class=\"form-top-text\">\n\t\t<p>Equipment returning to (Vante\/Sebra) requires a valid RMA number to expedite the return process. Please complete the form below and our team members will be able to provide shipping instructions and an RMA number to track your order. Please include a copy of the RMA inside the shipping package to expedite the receiving process.\n\t\t<\/p>\n\t\t<p>Please describe any issues and troubleshooting steps in detail to enable our service technicians to provide fast, accurate failure diagnostics to return your equipment as quickly as possible.\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"main-form-block-inn\">\n\t\t<h3 style=\"text-align:center;\">Contact Information\n\t\t<\/h3>\n\t\t<div class=\"form-row\">\n\t\t\t<div class=\"form-block-box\">\n\t\t\t\t<p><label for=\"Contact Name\">Contact Name:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"contact-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"form-block-box\">\n\t\t\t\t<p><label for=\"Company\">Company:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"company\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"form-row\">\n\t\t\t<div class=\"w-50-block\">\n\t\t\t\t<div class=\"form-row\">\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"billing\">Billing Address :<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-231\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-231[]\" value=\"Ship to different Address\" \/><span class=\"wpcf7-list-item-label\">Ship to different Address<\/span><\/label><\/span><\/span><\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"billing\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"billing\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"billing\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"billing\">Billing Address2 :<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"billing2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"billing2\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"billing2\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"City\">Billing City:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"b_city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"b_city\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"b_city\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"State\">Billing State:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"b_state\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"b_state\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"b_state\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"zipcode\">Billing Zipcode:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"b_zipcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"b_zipcode\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"b_zipcode\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"country\">Billing Country:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"b_country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"b_country\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"b_country\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"phone\">Phone:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" id=\"phone\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t<p><label for=\"email\">Email:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"w-50-block\">\n\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t<p><label for=\"address\">Shipping Address: <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"address\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"address\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t<p><label for=\"address2\">Shipping Address 2:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"address2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"address2\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"address2\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t<p><label for=\"City\">City:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"city\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"city\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t<p><label for=\"State\">State:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"state\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"state\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"state\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t<p><label for=\"zipcode\">Zipcode:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"zipcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"zipcode\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"zipcode\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t<p><label for=\"country\">Country:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"country\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"country\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"second-form-design\">\n\t\t\t<h3 style=\"text-align:center;\">Product Information\n\t\t\t<\/h3>\n\t\t\t<h4 style=\"text-align:center;\">Items that are being returned.\n\t\t\t<\/h4>\n\t\t<\/div>\n\t\t<div class=\"form-main-container\">\n\t\t\t<div data-wpcf7-group-id=\"product\" id=\"product-groups\" tabindex=\"1\" class=\"wpcf7-field-groups \">\n\t\t\t\t<div class=\"wpcf7-field-group\">\n\t\t\t\t\t<div class=\"form-row\">\n\t\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t\t<p><label for=\"head-type-1\">Model #:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Model\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Model\"><option value=\"Select Model\">Select Model<\/option><option value=\"1105 - Hand Held Sealer\">1105 - Hand Held Sealer<\/option><option value=\"4105 - Hand Held Sealer\">4105 - Hand Held Sealer<\/option><option value=\"1106 - Hand Held Sealer\">1106 - Hand Held Sealer<\/option><option value=\"2380 - Battery Powered RF Power Source\">2380 - Battery Powered RF Power Source<\/option><option value=\"2600 - AC Powered RF Power Source\">2600 - AC Powered RF Power Source<\/option><option value=\"3700 - BKS Power Source\">3700 - BKS Power Source<\/option><option value=\"4600 - AC Powered RF Power Source\">4600 - AC Powered RF Power Source<\/option><option value=\"4700 - AC Powered RF Power Source\">4700 - AC Powered RF Power Source<\/option><option value=\"2605 - Segmenting Sealing Head\">2605 - Segmenting Sealing Head<\/option><option value=\"3705 - BKS Segmentig Head\">3705 - BKS Segmentig Head<\/option><option value=\"4605 - Segmenting Sealing Head\">4605 - Segmenting Sealing Head<\/option><option value=\"3120 - AC Powered RF Power Source\">3120 - AC Powered RF Power Source<\/option><option value=\"3806 - MidSize Sealing Head\">3806 - MidSize Sealing Head<\/option><option value=\"3807 - LargeSize Sealing Head\">3807 - LargeSize Sealing Head<\/option><option value=\"3150 - AC Powered RF Power Source\">3150 - AC Powered RF Power Source<\/option><option value=\"3113 - Custom Weld Platform\">3113 - Custom Weld Platform<\/option><option value=\"3160 - TPE Sealer Controller\">3160 - TPE Sealer Controller<\/option><option value=\"3161 - Thin Wall Sealing Head\">3161 - Thin Wall Sealing Head<\/option><option value=\"3162 - Thick Wall Sealing Head\">3162 - Thick Wall Sealing Head<\/option><option value=\"3800 - AC Powered RF Power Source\">3800 - AC Powered RF Power Source<\/option><option value=\"3808 - MidSize Sealing Head\">3808 - MidSize Sealing Head<\/option><option value=\"3809 - LargeSize Sealing Head\">3809 - LargeSize Sealing Head<\/option><option value=\"3960 - Sterile Connector\">3960 - Sterile Connector<\/option><option value=\"4160 - TPE Sealer Controller\">4160 - TPE Sealer Controller<\/option><option value=\"4161 - Thin Wall Sealing Head\">4161 - Thin Wall Sealing Head<\/option><option value=\"4162 - Thick Wall Sealing Head\">4162 - Thick Wall Sealing Head<\/option><option value=\"1800 - Jade Catheter Manufacturing System\">1800 - Jade Catheter Manufacturing System<\/option><option value=\"3220 - PIRF II Generator Controller\">3220 - PIRF II Generator Controller<\/option><option value=\"3226 - Standard Force PIRF II Platform\">3226 - Standard Force PIRF II Platform<\/option><option value=\"3227 - Low Force PIRF II Platform\">3227 - Low Force PIRF II Platform<\/option><option value=\"3228 - High Force PIRF II Platform\">3228 - High Force PIRF II Platform<\/option><option value=\"3264 - PIRF Temp FeedBack Standard\">3264 - PIRF Temp FeedBack Standard<\/option><option value=\"3240 - PIRF Timer Module (Obsolete)\">3240 - PIRF Timer Module (Obsolete)<\/option><option value=\"3250 - PIRF Expansion Module (Obsolete)\">3250 - PIRF Expansion Module (Obsolete)<\/option><option value=\"3270 - PIRF Temperature Monitor\">3270 - PIRF Temperature Monitor<\/option><option value=\"3400 - PIRF III Generator \/ Emerald\">3400 - PIRF III Generator \/ Emerald<\/option><option value=\"3450 - Mux Generator\">3450 - Mux Generator<\/option><option value=\"3410 - PIRF III \/ Emerald 2up Platform Standard Force\">3410 - PIRF III \/ Emerald 2up Platform Standard Force<\/option><option value=\"3411 - PIRF III \/ Emerald 2up Platform Low Force\">3411 - PIRF III \/ Emerald 2up Platform Low Force<\/option><option value=\"3420 - PIRF III \/ Emerald 4up Platform Standard Force\">3420 - PIRF III \/ Emerald 4up Platform Standard Force<\/option><option value=\"3421 - PIRF III \/ Emerald 4up Platform Low Force\">3421 - PIRF III \/ Emerald 4up Platform Low Force<\/option><option value=\"4200 - Saffire Generator Controller\">4200 - Saffire Generator Controller<\/option><option value=\"4210 - Saffire Platform\">4210 - Saffire Platform<\/option><option value=\"4300 - Ruby Generator Controller\">4300 - Ruby Generator Controller<\/option><option value=\"4330 - Ruby Pressure Box\">4330 - Ruby Pressure Box<\/option><option value=\"4310 - Ruby Platform\">4310 - Ruby Platform<\/option><option value=\"4500 - Ring Bonder\">4500 - Ring Bonder<\/option><option value=\"4960 - Sterile Connector\">4960 - Sterile Connector<\/option><option value=\"5100 - Data Module\">5100 - Data Module<\/option><option value=\"5160 - TPE Sealer Controller\">5160 - TPE Sealer Controller<\/option><option value=\"5163 - TPE Sealing Head\">5163 - TPE Sealing Head<\/option><option value=\"other\">other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p><label for=\"model\">Other model:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"other-model\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"other_model\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"other-model\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"form-block-box\">\n\t\t\t\t\t\t\t<p><label for=\"machine-serial-number-1\">Serial #:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"machine-serial-number-1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"machine-serial-number-1\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"machine-serial-number-1\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<p><button type='button' class='wpcf7-field-group-remove '>-<\/button><button type='button' class='wpcf7-field-group-add '>+<\/button><input type=\"hidden\" class=\"wpcf7-field-group-count\" name=\"_wpcf7_groups_count[product]\" value=\"1\" \/>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"form-main-container\">\n\t\t\t<div class=\"form-row\">\n\t\t\t\t<div class=\"form-block-box w-100\">\n\t\t\t\t\t<p><label for=\"reason\">Please provide a reason for your return:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"note\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"note\" aria-invalid=\"false\" name=\"note\"><\/textarea><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"form-main-container\">\n\t\t\t<div class=\"form-row form-submit-block\">\n\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner submit\" id=\"submit\" type=\"submit\" value=\"Submit Form\" \/>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/fieldset><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"123\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"Equipment returning to (Vante\/Sebra) requires a valid RMA number to expedite the return process. Please complete the form below and our team members will be able to provide shipping instructions and an RMA number to track your order. Please include a copy of the RMA inside the shipping package to expedite the receiving process. 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