

How Mercury Rebuilt Its Welcome Series Around the Customer, Not the Org Chart
A teardown of Mercury's welcome series rebuild, walked through by Ellen Rockdale, who leads lifecycle at Mercury.
READ THE LATEST

JRNY PPL
Where lifecycle operators find the signal.
Lifecycle Signal is a weekly report on what’s actually working across growth, retention, and CRM—distilled from real-world patterns and curated by Drew Price.
Recommendations
Lenny Rachitsky
Emily Kramer
Elena Verna
Substack is the home for great culture












