Questions about the Lighting Program?
We have answers! Read our Frequently Asked Questions (FAQs) here.
A producer responsibility organization (PRO) is a person retained by a producer for the purpose of carrying out one or more of the following producer regulatory obligations under the Electrical and Electronic Equipment (EEE) Regulation:
- Arranging the establishment or operation of collection and management systems (hauling, recycling, reuse or refurbishment services)
- Establishing or operating a collection or management system
- Preparing and submitting reports
PROs operate in a competitive market, and producers can choose the PRO (or PROs) they want to work with. The terms and conditions of each contract with a PRO may vary.
Signing up with a PRO
The following PROs are registered with RPRA and have producer clients.
| Business name | Website | Phone number | Registration number with RPRA | |
|---|---|---|---|---|
| Product Care | productcare.org | 416-479-1040 ext. 239 | [email protected] | 00008937 |
| Ryse Solutions Ontario Inc. | ryseinc.ca | 289-352-1200 | [email protected] | 00008968 |
PRO obligations under the EEE Regulation
Producers are individually accountable and financially responsible for collecting and reusing, refurbishing or recycling their products when consumers discard them. A PRO that has entered into an agreement with a producer is required under the EEE Regulation to satisfy the collection and management system requirements that apply to the producer.
Click the headings below to learn more about your obligations.
Upcoming important dates
| Requirement | Deadline |
|---|---|
| Register with RPRA | Within 30 days of being retained by a producer |
| Submit annual performance report(s) – The weight of lighting collected – The weight of recovered materials from processing the collected lighting | April 30, 2026 |
| Submit producer clients’ annual performance report(s) PROs have to report on the extent to which they achieved management requirements on behalf of their producer clients, specifically: – Total weight of lighting collected – The weight of materials recovered from processing the collected lighting (e.g. metals, plastics, etc.) | April 30, 2026 |
| Submit a performance audit report Note: RPRA is delaying the requirement for lighting producers and PROs to submit a performance audit report in 2026. RPRA will communicate directly with producers and PROs about their performance audit requirements later this year. | Date to be confirmed in consultation with PROs |
Have questions?
Visit our Registry Resources for lighting to learn more about the EEE Regulation and how to meet your requirements. Resources include reporting guides, FAQs, how-to videos, and compliance documents.
For additional questions, contact our Compliance and Registry Team.