TESTIMONIALS

“Very professional platform and easy to use and navigate. I highly recommend Rivia Mind.”

“I am only one meeting in, but I will say that I have never had a smoother experience starting with a mental health provider. I was provided with all the information I needed, including an estimate for how much my out of pocket cost would be after insurance, before joining my first video call, and I had no trouble joining the call. My provider Duyen Nguyen was well informed about the practice’s operations and was warm and easy to talk to. As with all health services, the missed appointment fee is certainly something to worry about, but the fees are less than what I’ve dealt with in the past and they send many reminders as well as allow for rescheduling within the week to avoid the fee.”

“I’m 21 years old and have struggled with mental health my entire life. I’ve searched for help in countless places and have never been able to find the right fit. 2 months ago a friend referred me to Rivia Mind and I am so grateful that she did. I’ve had 3 appointments so far with Lisa Scarlatella and she is absolutely amazing. She is incredibly easy to speak to and has been such a big help to me so far and it’s only the beginning. Definitely recommend Rivia Mind!!”

“Very clear onboarding process and scheduling Next steps after initial consultation were also very clearly laid out and no pressure I highly recommend!”

“First, wow… What a relief my experience with this place and nurse practitioner Nina Mohsini has been!! I’ve been so pleased with everything from start to finish with Rivia Mind. NP Nina is wonderful, the office staff is “on it”, replies quickly, is friendly, the billing is easy. It’s a welcoming, no-hassle place after I’ve been tossed around by other nightmare practices upon moving back to NY. Other places that do this kind of care should take notes on how they do it. They’re doing everything right. And obviously my glowing review is mostly due to my great appt with the compassionate, warm, bright Nina, who listens well, gives her time, offers insights, and you can tell she really cares — she has been a lovely reassurance that I will finally get the help I need. I’m so grateful.”

I have been in treatment since July 2024 under the care of Lisa Scarlatella PMHNP-BC, there are not enough words to express how grateful I’m for Ms. Scarlatella’s guidance, understanding and support. My life has reached a happy and peaceful place all thanks to Ms. Scarlatella. I can now clearly see a bright and exciting future full of joy.”

“Arlana has been attentive and proactive, listening to my needs and offering in-depth and helpful explanations and advice. She is highly qualified and has diverse experience and knowledge under her belt. I would highly recommend her!”

“Hi! Other than pricing, I think Rivia Mind is excellent. My provider, Nina is wonderful. She’s compassionate, understanding, and very knowledgeable. Your billing staff is amazing. A big thanks to Bria, Lia, Brittany, and Jaclyn (to name a few) for always being so responsive. Thank you all!”

“This was my first initial session and I really felt comfortable! Diana was a great listener and it allowed me to open up. I appreciate the attentiveness and also the cultural competency as well that was shown.”

“Very easy to talk to, would definitely recommend! Only thing is that it can be difficult to make an appointment.”

“The providers and staff are amazing! They not only make it easy to schedule and meet with a therapist, but they also follow up and keep in touch for future appointments. Great experience so far!”

“Great patient care! Easy online scheduling and a lot of attention to details from my nurse practitioner.”

“I have recommended Rivia to so many people! Getting started is smooth and painless, scheduling is easy, and there are so many providers to choose from. Highly recommend!”

“My therapist is friendly and easy to talk to. He doesn’t just listen he breaks things down and explains usefully techniques to help me achieve my goals!”

“I’ve been receiving mental health services on this platform for about 3 months… and would recommend it to others. Everything outside of the actual care is also super seamless with respect to reminder links/emails/payments– lets you really focus on your personal healing journey.”

“This has been by far the best experience I have had with telehealth and mental health providers. I cannot recommend this group enough!”

“Grateful I have found Rivia Mind! I was referred by another provider who turned me away due to my previous diagnosis (I was seeking reevaluation because I felt I was misdiagnosed). My provider, Saiful, made me feel heard when explaining my symptoms, and after 17+ years of being misdiagnosed and suffering from incorrect treatment, I am now more functional in my daily life. Now that I have the correct diagnosis, I can get the support and treatment Ive always needed.”

“Henrietta listened to my concerns and was non judgmental, despite the sensitivity of the content that was presented to her by me. She gave suggestions that were and are very helpful, and I am grateful that I was able to make an appointment in a timely manner.”

“My experience with Rivia has been outstanding. The providers I have worked with have been professional, caring and creative, and Rivia’s customer service has been responsive and understanding. I would strongly recommend Rivia to anyone seeking mental health treatment.”

“I was referred to Rivia Mind while looking for a clinician to help with medication management. My experience, from the initial contact and intake process, to scheduling virtual sessions has been positive. I feel fortunate to work with a therapist who is knowledgeable, down to earth and caring.”

“The provider I work with is based in NYC. It’s very hard for me to find a provider that works for me, however, the provider I see at Rivia Mind is incredible! My experience with Rivia Mind has been one of the best psychiatric care I’ve received.”

“Great services with great doctors. The best place I’ve come across to find therapy for young adults in college.”

“I’ve had a great experience with Rivia Mind so far. My provider is incredibly kind and knowledgable and communication has been seamless. Highly recommend!”

“I’ve tried quite a few places before finding this place and I’m so happy I finally made it here. It’s easy to schedule an appointment even the initial appointment. I really like my provider so far as well.”

“Cannot recommend highly enough. Helpful and compassionate practitioners, great consistency and thoroughness in follow-ups. I have nothing but good things to say.”

“Love both of my psychologist and psychiatrist from Rivia. Both excellent providers and I love love love seeing my therapist weekly. Would recommend! They also match you based on what you are looking for.”

“I have been super happy with the services here. Flexible to meet virtually, easy scheduling process, lots of providers to choose from.”

“Easily the best experience I have had with a Psychiatric professional. So attentive and provided excellent recommendations.”

“I just had such a breath-of-fresh-air experience with Ryan, an NP within Rivia’s Women’s Mental Health subspecialty. I am extremely grateful to have found my way to such a validating and well-versed provider. Where earlier consult attempts elsewhere left me feeling dismissed or confused, Ryan listened to my history and addressed my symptoms in a way that left me feeling empowered. Highly recommend!”

“Just had my first telehealth appointment after moving to a new state. Making an appointment was easy and I was able to to see a practitioner quickly. I have been very satisfied so far.”