Riseup Labs has developed the myGov Mobile Application. They are also providing maintenance and change management services for the myGov app.
myGov
myGov is a single application where you will get all government services. The services of various government institutions of Bangladesh Government are provided through a single digital platform called 'myGov.'
The 'myGov' platform has been developed under the Aspire to Innovate (a2i) program, which is already being implemented by the Information and Communication Technology Department and the Cabinet Department and is managed with the support of UNDP. Digital services of all ministries will gradually be added to the myGov platform so that people can access all government services from one platform. It is also possible to provide any type of document and payment online through this app. You can receive services quickly at a low cost in less time. Along with these services, identity verification of the service recipient has also been arranged through the Porichoy platform.
myGov is a single platform that allows Bangladeshi citizens to access government services such as submitting necessary documents, paying fees online, and tracking application updates.
myGov provides 172 services across seven categories, with plans to expand the range of services available.
Users can obtain service inquiries, make applications, and receive post-application updates using voice commands.
The identity of the applicant is confirmed through the NID of the citizens.
myGov offers support via a call center that can be reached by dialing 333.
The platform automatically connects users to the closest digital center for additional support.
Aspire to Innovate (a2i) was facing problems with the myGov website. So, they wanted to develop a mobile app to give better service to the citizens. The scope of Work for the myGov app is concerned with the services of the government. So the tasks are also based on them.
Here is the scope of Work for Riseup Labs to develop the app:
myGov aims to simplify the process of accessing government services by providing a single platform for all relevant activities. With its convenient features, including voice-activated inquiries and automatic connection to the nearest digital center, myGov is well on its way to becoming the preferred choice for accessing government services. Explore the features of the myGov App.
Profile Management:
Profile Update:
Service Access:
Notifications:
Dashboard & Mobile Service Builder:
Citizens of Bangladesh can access necessary services through the myGov Mobile app. There are 172 different services across 7 categories. Explore the service categories of the myGov App.
MyGov is a citizen engagement platform launched by the Government of Bangladesh to promote the active participation of Bangladeshi citizens in their country's governance and development.
Through the mobile App, the country's citizens now have access to the necessary services. It also allows users to upload documents, submit applications, and get 172 different types of government services.
So far 37 Lakh members have registered on the platform to get access to necessary government services.
myGov is very crucial for the citizens of Bangladesh. If you need access to various government services, then the myGov mobile Application allows you to get the following services submitting necessary documents, paying fees online, and tracking application updates.
Know the reason why you need to use myGov Mobile App:
There are more government services you can access via myGov mobile App. Besides, you can get instant Call center support by dialing 333.
Frequently asked questions about the myGov mobile app. We have noticed that most of our buyers seeking professional mobile app development solutions have similar questions. To answer their questions, we have provided a list of frequently asked questions answered by our most experienced specialists. It will help you to get an instant answer. for more information.
You have to register using your cellphone number to use the myGov service.
If you are an authorized individual, then you may submit applications on behalf of the service receiver.
The tracking number obtained at the time of Application may be used to find out the most current application status after clicking on the link for the Application's current status. Additionally, the service manager will be able to tell you the status of the submitted applications.
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Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Md. Rafiquzzaman is the Director of Product & Technology at Riseup Labs, with more than 15 years of experience driving innovation in digital solutions. A graduate in Computer Science and Engineering from Shahjalal University of Science & Technology, he is skilled in app, game, and web development, product analysis, and project management.
Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.
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