The web belongs to all of us!

The forward-thinking podcast about technology and user experience design.

We discuss the impact we can make together through experience research and design.

Join Cathi Bosco and special guests to discuss experience design, AI, technology, and the intersection of helping people and global entrepreneurship.

Now available on YouTube!

Latest episodes

Episode 53: Signals, Strategy, and Personalization that Connects - with Sarah Fruy

Listen in to this insightful conversation with Sarah Fruy, a seasoned marketing leader with 20 years of experience, who discusses her transition to a fractional CMO and her consultancy, Resonance Marketing. She emphasizes the importance of a solid data foundation for personalization, highlighting the need for good data hygiene and scalable content.

Sarah shares her approach to personalization, focusing on core messaging and user journeys, and the role of AI in automating content recommendations and chatbots. She stresses the importance of maintaining authenticity and human connection, even with AI tools. Sarah also discusses the challenges and benefits of AI adoption, including the need for clear governance and the potential for increased creativity and efficiency.

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In this episode my special guest, Rho Lall, an AI analytics engineer, discuss his role in helping executives cut through noise and amplify leadership by bringing clarity to complex problems. He emphasizes the importance of data in AI, likening it to a left tackle protecting the quarterback. We also discuss the need for a clear AI strategy, starting with understanding current data maturity and monetization steps.

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Today’s special guest, Jessica Talisman, is an Information Architect with over 25 years of experience shaping enterprise architectures, taxonomies, ontologies, and knowledge systems across industries. With a Masters in Library and Information Science and a MicroMasters in Design Thinking, she brings deep expertise in building information frameworks that enhance user experiences, support business goals, and power machine learning. We are having a passionate discussion about data clarity, knowledge sharing, and innovation in this enterprise area.

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