John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall. She has global responsibility for research programs including the flagship Vendor Intelligence Program, which delivers the most comprehensive vendor intelligence in the form of Key Vendor Assessments, Quarterly Updates, and Daily Vendor Tracker. She also consults widely with NelsonHall clients.

Andy Efstathiou

Bilal Chaudhry

DeeAnna Warrington

Elizabeth Rennie

Gautam Ghai

Gautam is a Research Analyst with NelsonHall's IT services team, responsible for the Vendor Intelligence Program (VIP), providing in-depth and insightful analysis of the major global IT services vendors.

Gaurav Parab

Gaurav Parab is a Principal Research Analyst with NelsonHall's IT Services team with global responsibility for application services research.

Ivan Kotzev

Ivan Kotzev is NelsonHall's Customer Experience (CX) Services Lead Analyst, with global responsibility for CX Services research and client support.

Jeanine Crane-Thompson

Jeanine Crane-Thompson is a Principal Research Analyst with the HR & Talent Transformation team.

John Laherty

John Laherty is a Senior Analyst and a member of NelsonHall's IT Services team.

Mike Smart

Mike Smart is a Senior Analyst and member of the IT Services team focusing on digital transformation technologies and services.

Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.

Vaibhav Wardhan

Vaibhav Wardhan is a Principal Analyst responsible for finance & accounting, supply chain, and procurement research globally.

Guy Saunders

Guy is NelsonHall's Client Services Director, responsible for managing client relationships around the world.

Darrin Grove

Darrin is VP Client Director, based in the U.S.

Paul Connolly

Paul is Communications Director, responsible for marketing communications and sales enablement, overseeing NelsonHall's NEAT vendor evaluation projects, and editing and publishing the NelsonHall blog.

Lara Virrey

Lara is an Editor/Publisher at NelsonHall.

Surekha Grandhi

Surekha is NelsonHall's Customer Success Director.

Gouthami Kalakonda

Gouthami is a Database Reporting Analyst.